--- title: "Freight Forwarding Management Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Freight Forwarding Management Software - reviews, pricing plans, popular comparisons to other Freight products and more." source_url: "https://www.capterra.com/p/10029558/Freight-Forwarding-Management-Software/" page_type: "product" language: "en" --- # Freight Forwarding Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Freight Forwarding Management Software ## What is Freight Forwarding Management Software? Divit Softlabs offers an innovative Freight Forwarding Software designed to optimize logistics operations. Our software helps businesses efficiently manage shipments, track inventory in real time, and automate processes. With features like seamless integration, route optimization, and comprehensive reporting, we enable businesses to reduce costs and improve delivery timelines. Tailored for the modern logistics industry, our software ensures smooth coordination across various departments, from customs to final delivery. Whether you're a freight forwarder, shipping company, or warehouse operator, Divit Softlabs provides the tools to streamline your operations, enhance transparency, and boost overall efficiency. ## What is Freight Forwarding Management Software used for? [Logistics](https://www.capterra.com/logistics-software/)[Freight](https://www.capterra.com/freight-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Freight Forwarding Management Software?[Manage this product listing](https://www.g2.com/products/incloud-logistics-divit/claim_requests/new?auto=true) ## Freight Forwarding Management Software Overview Updated September 2026 AI summary Freight Forwarding Management Software supports businesses of all sizes in managing logistics operations, offering features such as order, inventory, and warehouse management, route optimization, and real-time updates. Its capabilities extend to 3PL management, delivery tracking, and supplier coordination, with options for integration, accounting, CRM, and mobile access. Deployment is available across cloud and desktop platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Freight Forwarding Management Software 5.0 (2) VS. [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting Price $50 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.4 (388) Value For Money 5.0 (2) Value For Money 4.2 (354) Customer Service 5.0 (2) Customer Service 4.4 (374) ## Freight Forwarding Management Software alternatives [Elite EXTRA](https://www.capterra.com/p/131389/Elite-EXTRA/) [4.7 (388)](https://www.capterra.com/p/131389/Elite-EXTRA/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131389/Elite-EXTRA/) [PCS TMS](https://www.capterra.com/p/29249/Express/) [4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29249/Express/) [Driv.in](https://www.capterra.com/p/147906/Driv-in/) [4.7 (150)](https://www.capterra.com/p/147906/Driv-in/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147906/Driv-in/) Highest Rated [Metrobi](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) [4.9 (95)](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/183910/Metrobi-delivery-planning-software/) ## FAQs about Freight Forwarding Management Software Overview ### What company size and specific industries is Freight Forwarding Management Software built for? Freight Forwarding Management Software is designed for freight forwarding and logistics companies of various sizes, including small businesses, mid-market firms, and larger enterprises. It suits organizations that manage shipping, tracking, and cost control across transportation and supply chain operations. Features and Usability ### What are the key features of Freight Forwarding Management Software? Freight Forwarding Management Software offers order management, shipment and delivery tracking, dispatch management, and transportation management for coordinating freight operations. It also includes document management, billing and invoicing, quotes and estimates, reporting and statistics, and real-time data with alerts and notifications for monitoring shipments and communication. Integrations ### Which third-party tools and platforms does Freight Forwarding Management Software integrate with? Freight Forwarding Management Software integrates with Apphive and Supply Chain Management. These cataloged integrations connect freight operations with app-building and logistics tools, giving teams a focused set of third-party options for data exchange and workflow coordination. Getting Started and Support ### What training and onboarding options does Freight Forwarding Management Software offer? Freight Forwarding Management Software provides live online training sessions to help teams get started. Live online training supports guided setup, direct instruction, and real-time answers to questions during onboarding. Getting Started and Support ### What customer support options does Freight Forwarding Management Software offer? Freight Forwarding Management Software provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback about support experience is available, so response times, helpfulness, and common frustrations cannot be assessed from user comments. ## Features AI summary Based on 1,495 Freight reviews Capterra data shows that buyers of logistics software rank the following features as their top priorities: - **Real-Time Monitoring** (**54%** of reviewers rated this feature as critical) - **Delivery Tracking** (**48%**) - **Dispatch Management** (**50%**) Freight Forwarding Management Software includes **Delivery Tracking** and **Dispatch Management**, helping logistics teams follow shipments and coordinate driver assignments more efficiently. However, it does not offer **Real-Time Monitoring**. Instead, it provides other highly rated capabilities, including **Order Management** (**51%**), **Mobile Access** (**52%**), and **Route Optimization** (**47%**), which support shipment planning, keep staff connected in the field, and improve route decisions, allowing teams to manage freight operations with better visibility and control. Delivery Tracking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Order Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Alerts/Notifications 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Billing & Invoicing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Document Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location EDI 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Transfer of data from one computer system to another Freight Forwarding Management Software 24 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - EDI: Transfer of data from one computer system to another - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Shipping Management: Manage and track orders being shipped to customers - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transportation Management: Organize and track the physical movement of goods from one location to another --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $50.00 Per User,Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Apphive](https://www.capterra.com/p/184182/Apphive/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JA Jaysankar A. Manager , Sales Marketing Logistics and Supply Chain ### "Reliable Support Tool for Sales Follow-Up and Visibility" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 21, 2025 The system supports our sales process by keeping the necessary shipment and billing info at our fingertips. It’s reliable, and with a few added sales-oriented features, it can be even stronger. Pros The software helps us stay aligned with operations, which is important when dealing with clients and quoting timelines. The cloud access ensures we can check shipment progress or documents even while on the move. Cons It would be great to have quicker access to customer-specific shipment history or dashboards tailored for sales use. Not a blocker, but it would speed up our client interactions. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. DL Daniel L. Director Transportation/Trucking/Railroad ### "10 out of 10! Amazing Product. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 20, 2025 10 out of 10! Amazing Product. They have us as a lifetime customer. We will definitely refer them to anyone who needs such product as the people is great to work with. Pros DIVIT has the most advanced technology for our business. Most importantly are the people. They understand our needs and always work alongside with our entire team. Accommodating to our request by understanding with our industry's ever changing environment. They are just like our extend part of the company. Cons Not many cons as we truly wish we get to know them many years ago. We did spent a lot of unnecessary budget on other software products. Switched from [Freightview](https://www.capterra.com/p/136895/Freightview/) [Foxit eSign](https://www.capterra.com/p/142080/Foxit-eSign/) Not user friendly enough. It is out dated. Alternatives considered [SYSPRO](https://www.capterra.com/p/6963/SYSPRO-ERP/) [LOADPlus](https://www.capterra.com/p/208721/LOADPlus/) Reasons for choosing Freight Forwarding Management Software The people in DIVIT understand our needs and willing to amend as per our request. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.