--- title: "ReviewKite Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ReviewKite Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/10029560/ReviewKite/" page_type: "product" language: "en" --- # ReviewKite Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) ReviewKite ## What is ReviewKite? ReviewKite is a comprehensive online reputation management tool designed to help businesses of all sizes build, monitor, and protect their online presence. With ReviewKite, you can 1) set up automated review request campaigns to consistently generate more 5-star reviews, 2) monitor online reviews across 100+ platforms to stay informed about what customers are saying, 3) respond to negative feedback before it impacts your reputation, and 4) leverage positive reviews as powerful social proof through customizable embedded review widgets. Whether you’re a business owner aiming to attract new customers, a marketing professional looking to streamline reputation management, or an agency delivering exceptional results for clients, ReviewKite offers a robust suite of tools that can be fully white-labeled to align with your brand. From intuitive dashboards to automated workflows, ReviewKite empowers you to take control of your online reputation effortlessly — all from one easy-to-use platform. ## What is ReviewKite used for? [Review Management](https://www.capterra.com/review-management-software/)[Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ReviewKite?[Manage this product listing](https://www.g2.com/products/reviewkite/claim_requests/new?auto=true) ## ReviewKite Overview Updated September 2026 AI summary ReviewKite offers small businesses a cloud-based solution for managing and monitoring customer reviews across platforms. It provides tools for campaign management, review requests, sentiment analysis, and negative feedback handling, as well as dashboards for tracking performance. Features such as response management, social sharing, and review notifications help businesses engage with customer feedback and maintain their online reputation. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ReviewKite 5.0 (3) VS. [4.9 (236)](https://www.capterra.com/p/176189/Okendo/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $19 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.8 (155) Value For Money 5.0 (3) Value For Money 4.6 (148) Customer Service 4.7 (3) Customer Service 4.8 (147) ## ReviewKite alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.9 (82)](https://www.capterra.com/p/183655/Score-My-Reviews/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1,206)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/169618/Trustpilot/) ## FAQs about ReviewKite Overview ### What company size and specific industries is ReviewKite built for? ReviewKite is designed for marketers, agencies, and local SEO professionals, making it a fit for small businesses, mid-market teams, and enterprise organizations that manage online reputation, review collection, or local search visibility. It is aimed at service providers and in-house teams working in digital marketing and local SEO. Features and Usability ### What are the key features of ReviewKite? ReviewKite offers review management features including review requests, review monitoring, ratings and reviews, response management, and negative feedback management. It also includes campaign management, email reminders, surveys and feedback, sentiment analysis, real-time analytics, customizable reports, widgets, and website integration for tracking and displaying customer feedback. Pricing ### How much does it cost and what fees or limitations are included? ReviewKite starts at $49 per month for the Solo plan, which includes 1 user, 1 brand, up to 5 business locations, 20 review profiles, and 2,000 emails. The $129 Agency plan supports 5 brands, and the $349 Enterprise plan covers 20 brands. A free trial is available. Getting Started and Support ### What training and onboarding options does ReviewKite offer? ReviewKite provides live online training, documentation, and videos for teams getting started. Live online sessions support guided setup and questions, documentation offers written reference material for later review, and videos provide visual walkthroughs of key features and common tasks. Getting Started and Support ### What customer support options does ReviewKite offer? ReviewKite provides Email/Help Desk, FAQ/Forum, and a Knowledge Base for customer support. Without reviewer feedback on support experiences, no user sentiment can be summarized. These channels offer direct help, self-service answers, and discussion-style guidance for common product questions. ## Features AI summary Based on 2,212 Reputation Management reviews Capterra data shows that buyers of review management software rank the following features as their top priorities: - **Review Request** (**56%** of reviewers rated this feature as critical) - **Feedback Management** (**50%**) - **Review Monitoring** (**48%**) ReviewKite supports all three of the features reviewers value most: **Review Request**, **Feedback Management**, and **Review Monitoring**. Together, these capabilities help businesses collect more customer reviews, track and respond to feedback in one place, and stay informed about new review activity, allowing teams to improve customer satisfaction and maintain a stronger online reputation. Review Request 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Allows businesses to request reviews from their customers Review Monitoring 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Automatically monitor and receive alerts for any new online reviews Negative Feedback Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Identify, track, and respond to negative feedback Dashboard 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Campaign Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Social Sharing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Allows businesses to share their videos on social media. ReviewKite 40 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Reminders: Reminders sent via email - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Marketing: Marketing tools that integrate with a website or social media, email marketing, or help create printed marketing materials. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Negative Feedback Management: Identify, track, and respond to negative feedback - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Notification: Notifies a business when a review is left - Review Request: Allows businesses to request reviews from their customers - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - Social Promotion: Market event via social media tools - Social Sharing: Allows businesses to share their videos on social media. - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Integration: Seamlessly integrates with 3rd party websites - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools --- Features 4.7 (3) 4.7 Based on 3 reviews ## Pricing Value for money 5.0 (3) Free Trial [View pricing plan details](https://www.capterra.com/p/10029560/ReviewKite/pricing/) Solo $49.00 Flat Rate,Per Month It includes: - 1 brand - 5 business locations - 20 review profiles - 2,000 emails/month - Premium whitelabeling - 1 user Agency $129.00 Flat Rate,Per Month It includes: - 5 brands - 25 business locations - 100 review profiles - 10,000 emails/month - Premium whitelabeling - 3 users Enterprise $349.00 Flat Rate,Per Month It includes: - 20 brands - 100 business locations - 400 review profiles - 50,000 emails/month - Premium whitelabeling - 10 users Value for money 5.0 (3) 5.0 Based on 3 reviews ## Support, customer service and training options Customer Service 4.7 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (3) 4.7 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AE Alex E. Director of Marketing Computer Software ### "Cost Effective Option for Reputation Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 May 14, 2025 ReviewKite has been great so far. It was very easy to get up and running, and it's very cost effective compared to some of the other sites we considered. Pros What I like most about ReviewKite are the reporting features because this is lacking with other solutions I've tried. The dashboard gives a very good overview of my campaign analytics and the sharable dashboard is nice to have too, especially since it works on mobile. Cons I wish the platform was more usable on mobile, just so I could monitor it a little bit better from my phone. But I mostly use it on desktop anyway so it's not a huge deal. The sharable dashboard works on mobile just fine, so that's good enough. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR Jack R. Co-Founder and CEO Marketing and Advertising ### "Great review campaign platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2025 Overall, my experience has been excellent. The platform simplifies the review monitoring process and consistently generates 10-20 real 5-star reviews per month for us across our connected sites. Pros I like that ReviewKite takes care of monitoring all of my connected review sites, so I don't need to be checking each individual platform. The setup process was incredibly smooth, and the support has been remarkably fast whenever I've encountered an issue. Cons I really don't have many complaints about the platform. The email editor and personalization snippet support is great, but it would have been nice to have some out-of-the-box templates when I was getting started. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 16, 2025 Thank you so much for taking the time to leave a review for us, Jack! We're so happy to hear that your experience has been positive overall. Also, that's great feedback - we will definitely consider adding a library of default email templates to make onboarding even quicker for new users. UF Umar Farouk O. Marketing Manager Health, Wellness and Fitness ### "Solid Tool for Managing Your Online Reputation" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 13, 2025 My overall experience with using ReviewKite has been very positive. I think we made the right decision by switching over. We're saving a ton of money and it has all of the features that we need. Pros I like that the platform is very data-driven and gives you both a high level overview of your online reputation and also a focused view of the campaign statistics. The review monitoring also saves me a lot of time, and the shareable dashboard is also nice to have. Cons Right now there's no zapier integration which would be nice to have, but we've gotten by fine without it. When I asked support about that, they said it's on the roadmap and it's not too important for my organization at the moment anyway. Other than that I have no complaints. Switched from [Grade.us](https://www.capterra.com/p/137378/Grade-us/) We switched from grade.us because of the big difference in pricing. ReviewKite had most of the features we needed so it made sense for us given the cost difference. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 14, 2025 Thank you so much for leaving such a great review! We're thrilled to hear that your experience has been positive so far. Like you mentioned in your review, we are working on developing our Zapier integration right now, so it shouldn't be long before you can integrate it with your favorite softwares. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.