# Access Collins Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Access Collins Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/10029565/Access-Collins --- # Access Collins Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Access Collins ## What is Access Collins? Access Collins is a powerful reservations system built for hospitality, helping venues manage bookings seamlessly while maximising revenue. Trusted by over 8,000 pubs, bars, restaurants and hotels, Collins centralises reservations from your website, phone, Google and social media into one easy-to-use platform. Integrated with DesignMyNight, it also connects venues to nearly 3.9 million monthly visitors for added exposure. Features like automated confirmations, deposits, pre-orders and queue management reduce no-shows and streamline busy services. Drag-and-drop floor plans and smart space allocation help optimise seating, while advanced reporting and integrations with EPOS, CRM and ticketing provide complete operational visibility. ## What is Access Collins used for? [Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £149 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Access Collins?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.theaccessgroup.com/en-gb/construction/products/fonn/&name=Access Collins) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Access Collins 0.0 VS. [4.8 (1,176)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price £149 Flat Rate, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (5,785) Value For Money 0.0 (0) Value For Money 4.7 (3,566) Customer Service 0.0 (0) Customer Service 4.8 (3,294) ## Access Collins alternatives [4.8 (1,577)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about Access Collins Overview ### What company size and specific industries is Access Collins built for? Access Collins is designed for small to large hospitality businesses, including pubs, bars, restaurants, cafés, hotels, and multi-site hospitality groups. It suits operators that want to centralise bookings, cut administrative work, and manage reservations across multiple locations in the hospitality sector. Features and Usability ### What are the key features of Access Collins? Access Collins offers online booking, booking management, and group reservations for scheduling appointments, plus availability management, reminders, and alerts/notifications. It also includes CRM, customer database, and booking notes for customer records, along with payment processing, customizable reports, reporting/analytics, API, mobile access, and third-party integrations. Getting Started and Support ### What training and onboarding options does Access Collins offer? Access Collins provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars allow guided instruction, while documentation offers written reference material and videos provide self-paced learning resources for setup and feature review. Getting Started and Support ### What customer support options does Access Collins offer? Access Collins provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback is available to describe support quality, response times, or common user frustrations, so the support experience cannot be assessed from user comments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Booking Management Create, update, and manage bookings, itineraries, and reservations Booking Notes Keep notes on the specifics of a reservation including customer information and special requests Access Collins 21 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Provide online support for your customers through live chat or help desk functionality Alter the layout and content of reports Use AI to generate content in the form of text, images, videos, etc. The ability to reserve times in groups. Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Set up connections to third-party platforms to improve business processes Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. ## Pricing Core £149.00 Flat Rate,Per Month Pro £199.00 Flat Rate,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.