--- title: "Onex Voice Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Onex Voice Software - reviews, pricing plans, popular comparisons to other Contact Center products and more." source_url: "https://www.capterra.com/p/10029693/Onex-Voice/" page_type: "product" language: "en" --- # Onex Voice Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Onex Voice ## What is Onex Voice? Cloud-based interactive voice response and call routing platform designed for businesses that offers features such as outbound dialing for automated voice broadcasting, missed call services, interactive voice response systems with multilingual support, call recording, and real-time analytics. ## What is Onex Voice used for? [Contact Center](https://www.capterra.com/contact-center-software/)[IVR](https://www.capterra.com/ivr-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Onex Voice?[Manage this product listing](https://www.g2.com/products/onextel-limited/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Onex Voice 0.0 VS. [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting Price Contact vendor Starting Price $0.0079 Usage Based Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.1 (159) Value For Money 0.0 (0) Value For Money 4.2 (144) Customer Service 0.0 (0) Customer Service 4.0 (148) ## Onex Voice alternatives [CTM](https://www.capterra.com/p/152004/Call-tracking-software/) [4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152004/Call-tracking-software/) [ICTBroadcast](https://www.capterra.com/p/130753/ICTBroadcast/) [4.0 (5)](https://www.capterra.com/p/130753/ICTBroadcast/#reviews) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130753/ICTBroadcast/) [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) Highest Rated [Squaretalk](https://www.capterra.com/p/219046/Squaretalk-Matrix/) [4.8 (120)](https://www.capterra.com/p/219046/Squaretalk-Matrix/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/219046/Squaretalk-Matrix/) ## FAQs about Onex Voice Features and Usability ### What are the key features of Onex Voice? Onex Voice offers call recording, call routing, computer telephony integration, and contact management for managing inbound and outbound communications. It also includes IVR, multi-language support, pre-recorded messages, SMS messaging, and survey/poll management for automated call handling and customer interaction. Getting Started and Support ### What training and onboarding options does Onex Voice offer? Onex Voice provides live online training sessions to help teams get started. These sessions support guided setup and allow participants to ask questions in real time while learning the product’s core functions and initial configuration steps. Getting Started and Support ### What customer support options does Onex Voice offer? Onex Voice provides Email/Help Desk support for users who need assistance. No reviewer feedback about support experience is available, so support quality, response speed, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 558 Contact Center reviews Capterra reviewers highlight these as the features buyers value most when choosing IVR software: - **Call Center Management** (**53%** of reviewers rated this feature as critical) - **Call Routing** (**57%**) - **Automatic Call Distribution** (**52%**) Onex Voice includes **Call Routing**, which helps direct incoming calls to the right destination more efficiently. However, it does not include **Call Center Management** or **Automatic Call Distribution**. Instead, it offers **Call Recording** (**46%**), a related feature that can support call reviews, training, and quality monitoring. Together, these capabilities help businesses handle inbound communications more effectively while giving teams better visibility into customer interactions. Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria Computer Telephony Integration Computer-telephony integration is the use of computers to manage telephone calls Contact Management Manage, organize, and store contact information IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Multi-Language Manage and support multiple languages Onex Voice 9 features ### All Features - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - Contact Management: Manage, organize, and store contact information - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Multi-Language: Manage and support multiple languages - Pre-recorded Messages: Set of pre-recorded messages for candidates that can be shared before, during and after the video interview - SMS Messaging: Send messages via SMS - Survey/Poll Management: Create and administer polls and surveys --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.