# Calldock Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Calldock Software - reviews, pricing plans, popular comparisons to other Customer Support products and more. Source: https://www.capterra.com/p/10029733/Calldock --- # Calldock Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 22, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Calldock ## What is Calldock? Calldock is an AI voice agent platform that enhances website experiences with conversational AI. It allows creation of custom AI voice agents for instant callbacks, meeting scheduling, and customer support automation. The agents are customizable with natural-sounding voices and branding options to match company aesthetics. The system uses natural language processing to understand customer intent, triggering automated workflows through integrations with Slack and Google Calendar. The Google Calendar integration enables real-time availability checks and appointment scheduling, reducing back-and-forth communication. Calldock provides analytics including call summaries and insights on customer intents. The platform offers multiple voice options and customization features to create a seamless extension of a company's brand identity. ## What is Calldock used for? [AI Sales Development Representatives (SDRs)](https://www.capterra.com/ai-sales-development-representatives-sdrs-software/)[Customer Support](https://www.capterra.com/customer-support-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Calldock?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://calldock.co&name=Calldock) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Calldock 0.0 VS. [4.4 (4,079)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.3 (1,761) Value For Money 0.0 (0) Value For Money 4.2 (1,512) Customer Service 0.0 (0) Customer Service 4.3 (1,531) ## Calldock alternatives [4.5 (1,133)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.5 (2,212)](https://www.capterra.com/p/169505/Zoho-Desk/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (258)](https://www.capterra.com/p/130406/AGI-Self-Service/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (3,425)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Agent Customization Allow users to design the agent's trusted role, tone, and capabilities to suit specific sales workflows API Application programming interface that allows for integration with other systems/databases Conversational AI Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses CRM Integration Integration with third-party CRM systems Customer Communication Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media. Customer Interaction Automation Allows users to automate responses to customer inquiries across various channels. Calldock 27 features Allow users to design the agent's trusted role, tone, and capabilities to suit specific sales workflows Application programming interface that allows for integration with other systems/databases Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses Integration with third-party CRM systems Ability to communicate to customers through at least one channel such as email, live chat, phone, or social media. Allows users to automate responses to customer inquiries across various channels. Combines data from internal sources with disparate data from other internal systems or external sources Ability to learn and adapt from interactions with environment and data, and to model varying behavior over time. Allows the AI agent to schedule and automate follow-ups based on prospect engagement. Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority. Allows the AI agent to learn from interactions and adapt its responses accordingly. Allows the AI agent to route inbound inquiries to the appropriate team or individual based on context. Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Manage the process of attracting and converting business prospects into leads Score a lead on their quality or likelihood to buy based on certain behaviors Allows for businesses to run a variety of different campaigns across different channels Support outbound and inbound sales processes autonomously while ensuring high-quality lead engagement Allows users to track and analyze the effectiveness of automated outbound campaigns. Allows the AI agent to tailor outreach messages based on customer profiles or past interactions. Allows the AI agent to identify and resolve issues without user intervention. Send and receive messages in real-time via an online communication channel View and track pertinent metrics to find patterns and gain insights from data Automate processes to manage leads, contacts, opportunities and sales activities Allows users to automate responses to sales leads across various channels. Allow customers/users to submit support queries and service requests Automatically handle routine, repetitive tasks and processes without the need for manual intervention An extended application or connector that enables users to perform additional services with their current set of tools Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Hobby $49.00 Flat Rate,Per Month It includes: - 120 Call Minutes Per Month - 15,000 Characters Limit Per Training - 10 Free Trainings Per Month Pro $129.00 Flat Rate,Per Month It includes: - 480 Call Minutes Per Month - 60,000 Characters Limit Per Training - 15 Free Trainings Per Month Agency $349.00 Flat Rate,Per Month It includes: - 1440 Call Minutes Per Month - 120,000 Characters Limit Per Training - 20 Free Trainings Per Month ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)