--- title: "247connect Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 247connect Software - reviews, pricing plans, popular comparisons to other Remote Desktop products and more." source_url: "https://www.capterra.com/p/10029842/247connect/" page_type: "product" language: "en" --- # 247connect Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) 247connect ## What is 247connect? Introducing 247connect, a new era of cloud-based Remote Monitoring and Management designed with user-centric features that simplify complex tasks, streamline workflows and enhance the overall remote support experience. With this easy-to-use focused solution, you can quickly support users, troubleshoot and fix managed and on-demand devices -minimising downtime for customers and employees and preventing any impact on your bottom line. Avoid interrupting end users by easily viewing a hardware inventory for each device before starting a remote control session – plus, access CPU, memory, network, processes and more to spot small issues before they become bigger problems. Secure by design, 247connect also includes robust security measures for a secure connection every time – and provides all the essential tools to keep your IT estate safe and sound for less than you might think! ## What is 247connect used for? [Remote Desktop](https://www.capterra.com/remote-desktop-software/)[Remote Support](https://www.capterra.com/remote-support-software/)[Remote Work](https://www.capterra.com/remote-work-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $12.5 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## 247connect Overview Updated September 2026 AI summary 247connect provides secure remote desktop access and support for organizations of any size, offering features such as access controls, file transfer, multi-monitor access, real-time chat, screen recording, and reporting. Notable options include diagnostics tools and troubleshooting. Available on cloud, web, Windows, and Android, it supports remote work, device management, and centralized authentication through Single Sign-On integration. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 247connect 5.0 (5) VS. [4.7 (583)](https://www.capterra.com/p/173304/RemotePC/reviews/) Starting Price $12.5 Flat Rate, Per Month Starting Price $29.5 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (5) Ease Of Use 4.7 (11,624) Value For Money 5.0 (5) Value For Money 4.8 (8,222) Customer Service 4.8 (5) Customer Service 4.6 (7,515) ## 247connect alternatives [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [4.6 (11,641)](https://www.capterra.com/p/194565/TeamViewer/reviews/) Starting price $24.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/194565/TeamViewer/) [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) [4.6 (1,798)](https://www.capterra.com/p/149595/AnyDesk/reviews/) Starting price $22.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149595/AnyDesk/) [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) [4.7 (1,491)](https://www.capterra.com/p/112011/Zoho-Assist/reviews/) Starting price $480.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/112011/Zoho-Assist/) Highest Rated [GoToMyPC](https://www.capterra.com/p/193062/GoToMyPC/) [4.8 (589)](https://www.capterra.com/p/193062/GoToMyPC/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/193062/GoToMyPC/) [View all alternatives](https://www.capterra.com/p/10029842/247connect/alternatives/) ## FAQs about 247connect Overview ### What company size and specific industries is 247connect built for? 247connect is designed for small businesses and other organizations that need simple, affordable, secure remote desktop access. The description does not name specific industries, so it appears suited to general business use rather than a particular sector. Features and Usability ### What are the key features of 247connect? 247connect offers remote access/control, remote monitoring & management, remote support, and remote update/installation for device administration. It also includes real-time monitoring, activity tracking, reporting/analytics, and diagnostics tools, plus access controls/permissions, role-based permissions, secure login, two-factor authentication, and file management. Pricing ### How much does it cost and what fees or limitations are included? 247connect starts at $12.50 per month for the Lite (Summer special) plan, which includes 1 on-demand license and 100 managed devices. The Standard plan is $33.75 per month with 20 on-demand licenses, unlimited operators, and 500 devices. The Advanced plan costs $75 per month and includes 100 licenses, unlimited operators, and 1,000 devices. A free trial is available. Integrations ### Which third-party tools and platforms does 247connect integrate with? 247connect integrates with Single Sign-On for user authentication and access management. This catalog integration supports centralized login controls and simplifies account administration for organizations using 247connect. Getting Started and Support ### What training and onboarding options does 247connect offer? 247connect provides live online sessions, webinars, documentation, and videos. Live online sessions and webinars support guided instruction, documentation offers written reference material, and videos provide visual explanations that users can review at any time. Getting Started and Support ### What customer support options does 247connect offer? 247connect provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support quality is available in the catalog data, so only these channels can be confirmed. ## Features AI summary Based on 4,327 Remote Desktop reviews Capterra data shows that buyers of remote desktop software rank the following features as their top priorities: - **Secure Login** (**68%** of reviewers rated this feature as critical) - **Remote Access/Control** (**62%**) - **Access Controls/Permissions** (**43%**) 247connect supports all three of the features reviewers consider most important: **Secure Login**, **Remote Access/Control**, and **Access Controls/Permissions**. Together, these capabilities help businesses protect remote sessions, connect to devices when needed, and manage user access with the right level of control, allowing teams to work remotely with greater security and efficiency. Remote Access/Control 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Access Controls/Permissions 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Real-Time Chat 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Engage in direct, instant messaging with customers, users, etc. Troubleshooting 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Take actions to troubleshoot issues for networks, devices, etc. Diagnostics Tools 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Access system information, including hardware and software configuration, to perform diagnostics File Transfer 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Move files across different systems or networks 247connect 38 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Authentication: Verify the identity of users/devices to enable secure access - Chat/Messaging: Communicate using direct chat or messages within the system - Customizable Branding: Add customized logos and colors to align with company branding - Data Import/Export: Import and export data to and from software applications - Desktop Virtualization: Creates virtual version of end user's desktop environment or operating system - Diagnostics Tools: Access system information, including hardware and software configuration, to perform diagnostics - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - File Management: Create, save, and store files - File Transfer: Move files across different systems or networks - Live Chat: Ability to chat online in real time - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multiple Monitor Access: Access multiple screens from one centralized location - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Support: Provide support to your customers and employees remotely over a shared network - Remote Update/Installation: Deploy updates or install new software remotely - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Screen Recording: Record and save a video file of what is happening on a computer screen - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 5.0 (5) Free Trial [View pricing plan details](https://www.capterra.com/p/10029842/247connect/pricing/) Lite (Summer special) $12.50 Flat Rate,Per Month It includes: - 1 on-demand license - 100 managed devices - Unlimited customer sessions - 5 concurrent connections - Remote control - File transfer - Audit log - Chat - Message - Screenshot capture - Hardware inventory - Registry Editor - PowerShell - Task Manager - SSO - 2FA - ZTNA - Multi-monitorsupport - Multi-platform support - Multi-language support - Dark mode Standard $33.75 Flat Rate,Per Month It includes: - 20 on-demand licenses - Unlimited operators - 500 managed devices - Unlimited customer sessions - 5 concurrent connections - Remote control - File transfer - Audit log - Chat - Message - Screenshot capture - Hardware inventory - Registry Editor - PowerShell - Task Manager - SSO - 2FA - ZTNA - Multi-monitorsupport - Multi-platform support - Multi-language support - Dark mode Advanced $75.00 Flat Rate,Per Month It includes: - 100 on-demand licenses - Unlimited operators - 1000 managed devices - 5 concurrent connections - Unlimited customer sessions - Remote control - File transfer - Audit log - Chat - Message - Screenshot capture - Hardware inventory - Registry Editor - PowerShell - Task Manager - SSO - 2FA - ZTNA - Multi-monitorsupport - Multi-platform support - Multi-language support - Dark mode Value for money 5.0 (5) 5.0 Based on 5 reviews ## Integrations [ Single Sign-On](https://www.capterra.com/p/209022/Single-Sign-On/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (5) 4.8 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Connor E. ICT Network Manager Education Management ### "The tool every IT Support Team needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 30, 2025 My experience is very good with the software, it has made the task of being off site and needing to connect to our school infrastructure much easier and a cheaper solution to others I have used. Pros This tool gives myself and my team easy access to remote into our servers as and when needed from offsite. The built in MFA and security feature set are welcomed giving me the confidence to utilise this tool for server access. We are currently looking at deploying this to staff devices to allow ease of access for our support team when troubleshooting a device that may be offsite. Cons Nothing major has caused us to dislike it, we've had a couple hiccups with certain features not working from time to time but these always seem to be fixed relatively fast. Switched from [Pulseway](https://www.capterra.com/p/141792/Pulseway/) We still use it but not for the remote access feature set. Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Reasons for choosing 247connect Pricing and I already use netsupport software Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AK Alastair K. Chair Education Management ### "Great solution for any IT team." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 29, 2025 Really positive, it just works with the minimum of fuss and in relative terms is pretty cheap because of the flexible concurrency. Pros For the first time, it's a tool that genuinely reduces our costs as all our IT team can be logged in and start a remote control session at the same time (without any limits), and then each user can still connect to up to 5 devices concurrently..that's the first time we have seen this. Cons Some of the Android support is in the early stages, but it seems that new devices are being added all the time. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Price, simpel as that, and ease of use. TV is quite complex now. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TD Tina D. Owner Information Technology and Services ### " Living up to it's tag line of Simple, Affordable and Secure" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2025 Great user experience and attentive support. Very refined UI making it quick and easy to get remote control even in some challenging situations. For the price and performance, we can't fault it. Pros A refreshingly simple user experience, zero trust and very affordable compared to our current solution for remote on-demand and managed PC support. Very responsive support. Cons I look forward to additional features being rolled out, but many improvements have already been made. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Price and features. With a recent large number of managed devices required, it would have proved to be quite expensive. Alternatives considered [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Reasons for choosing 247connect Price and user interface - much more affordable Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. QC Quincy C. IT Supervisor Gambling & Casinos ### "Awesome Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 22, 2025 Haven't had to use it much seeing as we just got it but used it a couple of times and so far, we seem to enjoy it. Pros Ease of setup and access. Being cloud based. Being able to see computer info such as storage, memory etc. Cons Not being able to see what users are doing without them being notified via the 247 connect agent. Could use a little bit of scaling down on some of the permissions for each role. Alternatives considered [Teramind](https://www.capterra.com/p/172645/Teramind/) Reasons for choosing 247connect Cost effective. Ease of use. Cloud based Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Rick C. Director Education Management ### "Love it - it's the only remote support tool I'll be using from now on." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 22, 2025 Really positive! The response times from the developers have been great (only contacted for enquiries/general questions, I've not needed to use the support yet). They seem really switched on and keen to engage and develop the service too - which always makes a welcome change these days! Pros So many features, well designed, and not just reasonably priced, but with two different types of pricing, meaning you're not paying for things you won't necessarily need. Definitely a great choice for remote support, and I'm happy to have discovered it. Cons Nothing springs to mind - so I'll say the fact that it hadn't been released years ago when I first started using remote support tools! Alternatives considered [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) [LogMeIn](https://www.capterra.com/p/266957/LogMeIn/) Reasons for choosing 247connect Simpler, cleaner interface, and it's a new product from a forward-thinking and innovative company, so is only going to get better. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.