# EvaluationsHub Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EvaluationsHub Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more.

Source: https://www.capterra.com/p/10029847/EvaluationsHub

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# 

 EvaluationsHub Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 11, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

EvaluationsHub

## What is EvaluationsHub?

EvaluationsHub is a B2B feedback automation software that streamlines customer experience measurement and health scoring processes. The platform offers nearly one hundred different evaluation methods to collect feedback from both internal and external teams, allowing businesses to customize their approach based on specific needs. EvaluationsHub features customizable templates, automated reminders, and detailed reporting tools that help organizations transform feedback into actionable insights without manual tracking through spreadsheets or emails. The system integrates with CRM, SRM, helpdesk, and project management tools to centralize feedback data collection and analysis. The platform stores data on AWS servers in Europe with encryption and security measures including two-factor authentication and role-based permissions.

## What is EvaluationsHub used for?

[Customer Experience](https://www.capterra.com/customer-experience-software/)[Audit](https://www.capterra.com/audit-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

€3.99

Other, Per Month

Free trial  
not available

Free version not included

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## FAQs about EvaluationsHub

Features and Usability

### What are the key features of EvaluationsHub?

EvaluationsHub offers audit planning, compliance management, and CRM tools for managing customer information and evaluation workflows. It also includes customer segmentation, customizable fields, customizable templates, multi-channel data collection, feedback management, and reporting and analytics for organizing survey responses and tracking results.

Pricing

### How much does it cost and what fees or limitations are included?

EvaluationsHub starts at free forever for up to 50 users, with custom branding, 500 MB storage, all security features, custom domain, and no credit card needed. The paid Fixed Volume Discounts plan costs €3.99 per month and includes unlimited users, 5 GB storage, and Salesforce integration.

Getting Started and Support

### What customer support options does EvaluationsHub offer?

EvaluationsHub provides FAQ/Forum and Chat support for users seeking help with the product. These channels give users a place to find answers and get direct assistance when needed.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Audit Planning

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Customizable Fields

Customize data fields to support various needs and use cases

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

EvaluationsHub 10 features

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

Track and manage adherence to policies for any service, product, process, or supplier

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Process of dividing customers into groups based on common characteristics

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Collect information from multiple sources

View and track pertinent metrics to find patterns and gain insights from data

Gauge satisfaction and receive information for improvement and success

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We can help you find the software with the features you need.

## Pricing

Free Version

Free Forever

€0.00

It includes:

-   500 MB Storage
-   No Credit Card Needed
-   All Security Features
-   Custom Branding
-   Custom Domain

Fixed Volume Discounts

€3.99

Other,Per Month

It includes:

-   5 GB Storage
-   Salesforce Integration

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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