--- title: "EvaluationsHub Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EvaluationsHub Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more." source_url: "https://www.capterra.com/p/10029847/EvaluationsHub/" page_type: "product" language: "en" --- # EvaluationsHub Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) EvaluationsHub ## What is EvaluationsHub? EvaluationsHub is an end-to-end Supplier Performance Management (SPM) and Supplier Relationship Management (SRM) platform trusted by 350+ procurement teams. It automates supplier scorecards across quality, delivery, cost, ESG, and custom KPIs, collects 360-degree feedback from internal teams and suppliers, and gives suppliers their own portal with dashboards, action plans, and CAPA workflows, at no cost to the supplier. The platform also covers risk and certification tracking, contract repository and renewal alerts, ESG/CSRD assessments, org charts with role-based access, and audit trails. Eva AI adds anomaly detection and narrative insights. EvaluationsHub integrates natively with SAP and Salesforce, and is enterprise-ready with multi-tenant architecture, SSO, and ISO 27001 certification. Used across automotive, pharma, medical devices, food and beverage, and other regulated industries. ## What is EvaluationsHub used for? [Customer Experience](https://www.capterra.com/customer-experience-software/)[Audit](https://www.capterra.com/audit-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €1100 Other, Per Year Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EvaluationsHub?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.vockam.com/&name=EvaluationsHub) ## EvaluationsHub Overview Updated August 2026 AI summary EvaluationsHub enables businesses of all sizes to gather, organize, and analyze customer feedback through customizable surveys and multi-channel data collection. Designed for customer experience and audit functions, it offers features like reporting, feedback management, customer segmentation, CRM integration, and customizable templates. Delivered as a cloud-based platform, it supports both oversight and service improvement initiatives. ## FAQs about EvaluationsHub Features and Usability ### What are the key features of EvaluationsHub? EvaluationsHub offers audit planning, compliance management, and reporting/analytics for oversight and documentation. It also includes feedback management, surveys and feedback, and multi-channel data collection for collecting responses, plus customer segmentation, customizable fields, and customizable templates for organizing data and standardizing records. Pricing ### How much does it cost and what fees or limitations are included? EvaluationsHub offers a Free Forever plan for up to 50 users, with custom branding, 500 MB storage, all security features, a custom domain, and no credit card needed. The Fixed Volume Discounts plan starts at €3.99 per month and includes unlimited users, 5 GB storage, and Salesforce integration. Getting Started and Support ### What customer support options does EvaluationsHub offer? EvaluationsHub provides FAQ/Forum support and chat support for users who need help with the platform. These channels give customers self-serve guidance and direct messaging options for common questions and issue resolution. ## Features AI summary Based on 3,742 Customer Experience reviews Capterra data shows that buyers of customer experience software rank the following features as their top priorities: - **Feedback Management** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**46%**) - **Reporting/Analytics** (**43%**) EvaluationsHub supports all three of the features reviewers rate most highly: **Feedback Management**, **Surveys & Feedback**, and **Reporting/Analytics**. Together, these capabilities help businesses collect customer input, organize and review responses, and turn that data into useful insights, allowing teams to improve experiences, spot trends faster, and make better service decisions. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Approval Process Control Manage the process of evaluating documents or requests submitted for approval Audit Planning Create a targeted plan, schedule resources, and determine long-term goals for the audit process EvaluationsHub 53 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Autonomous Task Execution: Completes tasks independently without constant human intervention - Certification Tracking: Maintain personal certifications/qualifications - Change Management: Track and monitor efficient handling of all changes/transitions - Checklists: An itemized to do list that can be edited as tasks are completed - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Effort Score (CES): Calculates customer effort score (CES) using customer feedback data. - Customer Satisfaction (CSAT) Score: Calculates customer satisfaction (CSAT) score using customer feedback data. - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Visualization: Graphical representation of data - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - KYC Compliance: Verify the identity, suitability, and risks involved with maintaining a business relationship - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Data Collection: Collect information from multiple sources - Multiple Branding Support: Allows users to deploy surveys and intake feedback data for multiple brands. - Negative Feedback Management: Identify, track, and respond to negative feedback - Net Promoter Score (NPS): Calculates net promoter score (NPS) using customer feedback data. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Assessment: Initiate collection and analysis of known risks - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Free Sandbox €0.00 It includes: - All Security Features - Custom Branding - Custom Domain Pro €1,100 Other,Per Year Enterprise €2,300 Other,Per Year ## Integrations [ SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/)[ Coupa](https://www.capterra.com/p/115928/Coupa/)[ SAP Ariba](https://www.capterra.com/p/227334/SAP-Ariba/)[ SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[ JAGGAER](https://www.capterra.com/p/221215/JAGGAER/)[ SAP BW/4HANA](https://www.capterra.com/p/10006860/SAP-BW-4HANA/)[ Salesforce Pro Suite](https://www.capterra.com/p/10028094/Salesforce-Pro-Suite/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. 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