--- title: "SmartCarePlus Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SmartCarePlus Software - reviews, pricing plans, popular comparisons to other Pharmacy products and more." source_url: "https://www.capterra.com/p/10029848/SmartCarePlus/" page_type: "product" language: "en" --- # SmartCarePlus Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) SmartCarePlus ## What is SmartCarePlus? SmartCarePlus is a pharmacy management platform built for modern pharmacies to streamline operations and improve patient communication via WhatsApp. Pharmacies can create a branded profile, receive orders through WhatsApp (including medicine names, images, and prescriptions), and send automated dosage and refill reminders. The platform offers fast digital invoicing, inventory and stock tracking with batch-level detail and expiry alerts, purchase management with supplier schemes, and direct messaging with customers. Pharmacies can define delivery zones and automatically decline out-of-area orders. Available on Android and web, SmartCarePlus helps pharmacies go digital, reduce manual work, and increase patient engagement—all from one easy-to-use dashboard. Expansion to clinics, hospitals, and labs is also planned. ## What is SmartCarePlus used for? [Pharmacy](https://www.capterra.com/pharmacy-software/)[Patient Engagement](https://www.capterra.com/patient-engagement-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹499 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmartCarePlus 0.0 VS. [4.9 (163)](https://www.capterra.com/p/120411/Datascan-Pharmacy-Software/reviews/) Starting Price ₹499 Flat Rate, Per Month Starting Price $2500 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (163) Value For Money 0.0 (0) Value For Money 4.9 (77) Customer Service 0.0 (0) Customer Service 4.9 (160) ## SmartCarePlus alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.1 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.6 (53)](https://www.capterra.com/p/185878/Dental-Intelligence/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about SmartCarePlus Overview ### What company size and specific industries is SmartCarePlus built for? SmartCarePlus is designed for retail pharmacies of any size that want to digitize daily operations. It fits pharmacy businesses focused on patient communication through WhatsApp, inventory control, order management, billing, and customer engagement, making it suitable for independent pharmacies and larger pharmacy chains alike. Features and Usability ### What are the key features of SmartCarePlus? SmartCarePlus offers appointment scheduling and scheduling tools, patient records management, medication history, and online refills for clinical workflows. It also includes patient portal, messaging, live chat, and patient engagement features, plus alerts/notifications, confirmations/reminders, real-time analytics, customizable reports, and multi-location, multi-language, and mobile access support. Pricing ### How much does it cost and what fees or limitations are included? SmartCarePlus starts at ₹499 per month for the Medical Store Plan, a flat-rate plan for one pharmacist account. It includes inventory, order, purchase, and digital invoicing management, plus refill and dosage reminders. A free trial is available. Integrations ### Which third-party tools and platforms does SmartCarePlus integrate with? SmartCarePlus integrates with Google Maps, WhatsApp, and WhatsApp Business API. These integrations cover mapping and customer messaging functions, giving SmartCarePlus connections to location services and two WhatsApp communication options. Getting Started and Support ### What training and onboarding options does SmartCarePlus offer? SmartCarePlus provides live online sessions, documentation, and videos to support team training. Live online sessions allow guided instruction, documentation offers written reference materials for ongoing review, and videos provide visual walkthroughs of features and setup steps. Getting Started and Support ### What customer support options does SmartCarePlus offer? SmartCarePlus provides email/help desk, FAQ/forum, knowledge base, phone support, and chat. Support details are limited, so user experience with response times or helpfulness is not documented here. These channels give customers multiple ways to seek product guidance and troubleshooting assistance. ## Features AI summary Based on 1,263 Pharmacy reviews Capterra reviewers point to these as the patient engagement features buyers care about most: - **HIPAA Compliant** (**70%** of reviewers rated this feature as critical) - **Charting** (**69%**) - **Appointment Management** (**52%**) SmartCarePlus provides **HIPAA Compliant** and **Charting** capabilities for patient engagement workflows. These features help organizations protect sensitive health information and maintain accurate clinical documentation, giving teams a more secure and organized way to manage patient interactions. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Scheduling Schedule appointments via a calendar Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Confirmations/Reminders Automated reminders and confirmations for booked appointments and events via text or email SmartCarePlus 24 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Scheduling: Schedule appointments via a calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customizable Reports: Alter the layout and content of reports - Live Chat: Ability to chat online in real time - Medication History: Access to patient medication history data - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10029848/SmartCarePlus/pricing/) Medical Store Plan ₹499.00 Flat Rate,Per Month It includes: - 1 Pharmacist Account - Inventory management - Order management - Refill reminders - Dosage reminders for customers - Digital invoices - Purchase management ## Integrations [ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.