--- title: "UrOperator Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about UrOperator Software - reviews, pricing plans, popular comparisons to other Auto Dialer products and more." source_url: "https://www.capterra.com/p/10029987/UrOperator/" page_type: "product" language: "en" --- # UrOperator Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) UrOperator ## What is UrOperator? UrOperator is a communication platform software that integrates call and WhatsApp services for businesses. The system features call routing, IVR systems, call tracking, automated WhatsApp responses, notification integration, message analytics, and secure communication channels. UrOperator provides email services with campaign analytics, automated responses, and customizable templates, while also offering specialized solutions for the hospitality industry that include reservation management and customer engagement tools. The platform allows businesses to monitor calls in real time, integrates with CRM systems for improved workflows, and maintains cloud services for consistent availability. UrOperator enables companies to unify their communication channels. ## What is UrOperator used for? [Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)[Auto Dialer](https://www.capterra.com/auto-dialer-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹1000 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UrOperator?[Manage this product listing](https://www.g2.com/products/uroperator-dialer/claim_requests/new?auto=true) ## UrOperator Overview Updated September 2026 AI summary UrOperator is a cloud-based platform designed for businesses of all sizes seeking to manage customer communications and automate outbound calls. It offers features such as automatic call distribution, predictive and progressive dialers, call monitoring, IVR, and campaign management, along with tools for CRM integration, real-time reporting, and call tracking, supporting efficient call center and communications operations. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UrOperator 0.0 VS. [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Starting Price ₹1000 Per User, Per Month Starting Price $34 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.2 (269) Value For Money 0.0 (0) Value For Money 3.8 (225) Customer Service 0.0 (0) Customer Service 4.2 (233) ## UrOperator alternatives Highest Rated [Genesys Cloud CX](https://www.capterra.com/p/179417/Genesys-Cloud/) [4.3 (269)](https://www.capterra.com/p/179417/Genesys-Cloud/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179417/Genesys-Cloud/) [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) [4.2 (261)](https://www.capterra.com/p/242186/RingCentral-Contact-Center/reviews/) Starting price $65.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/242186/RingCentral-Contact-Center/) [JustCall](https://www.capterra.com/p/157853/JustCall/) [4.1 (225)](https://www.capterra.com/p/157853/JustCall/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157853/JustCall/) [Five9](https://www.capterra.com/p/132405/Five9/) [4.2 (486)](https://www.capterra.com/p/132405/Five9/reviews/) Starting price $159.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/132405/Five9/) ## FAQs about UrOperator Features and Usability ### What are the key features of UrOperator? UrOperator offers call routing, automatic call distribution, and IVR for inbound call handling, plus auto-dialer, predictive dialer, preview dialer, and progressive dialer for outbound campaigns. It also includes call monitoring, call recording, call reporting, real-time reporting, CRM, contact management, workflow management, and third-party integrations. Getting Started and Support ### What training and onboarding options does UrOperator offer? UrOperator provides in person training, live online sessions, and webinars for teams getting started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, and webinars offer scheduled group learning and product overviews. Getting Started and Support ### What customer support options does UrOperator offer? UrOperator provides email/help desk, FAQ/forum, phone support, 24/7 live rep, and chat. No reviewer feedback is available to describe support quality, response times, or common frustrations, so the support experience cannot be assessed from user commentary. ## Features AI summary Based on 699 Auto Dialer reviews Capterra data shows that buyers of auto dialer software rank the following features as their top priorities: - **Auto-Dialer** (**61%** of reviewers rated this feature as critical) - **Lead Management** (**49%**) - **Call Logging** (**46%**) UrOperator supports **Auto-Dialer**, which helps teams place outbound calls more efficiently. However, it does not include **Lead Management** or **Call Logging**. Instead, it offers other highly rated features, including **Call Recording** (**53%**), **Automatic Call Distribution** (**50%**), and **Call Routing** (**46%**). These capabilities help businesses monitor call quality, direct conversations to the right agents, and manage incoming and outgoing call flows more effectively, allowing teams to improve response handling and maintain better oversight of daily calling activity. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Auto-Dialer System that automatically dials calls Automatic Call Distribution Distribute/route/connect calls Automatic Outbound Dialer Dials outbound calls automatically Callback Scheduling Schedules callback times Call Center Management Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. UrOperator 30 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Automatic Outbound Dialer: Dials outbound calls automatically - Call Center Management: Manage all call center activities including call monitoring, call recording, call answering, call transfer, etc. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Email Management: Manage, store and organize emails within the system or via third-party apps - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Preview Dialer: System provides callee information to agent prior to the call to help determine whether or not to make the call - Progressive Dialer: Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Text to Speech: Turns text into natural sounding speech - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Voice Mail: Computer-based system that allows users to send and receive voice messages - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Silver Plan ₹1,000 Per User,Per Month Bronze Plan ₹1,300 Per User,Per Month Gold Plan ₹1,500 Per User,Per Month WhatsApp Business ₹500.00 Per User,Per Month WhatsApp + Auto-Dialler ₹1,500 Per User,Per Month WhatsApp API ₹300.00 Flat Rate,One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.