--- title: "FeedbackRobot Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FeedbackRobot Software - reviews, pricing plans, popular comparisons to other Survey products and more." source_url: "https://www.capterra.com/p/10030067/FeedbackRobot/" page_type: "product" language: "en" --- # FeedbackRobot Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) FeedbackRobot ## What is FeedbackRobot? FeedbackRobot is a customer feedback management software that automates the collection and analysis of customer responses. The platform features an online survey creator with customizable templates offering various question types including rating fields, open-ended questions, and multiple-choice options. Users can deliver surveys through email, SMS, or website embedding, while the system provides real-time sentiment analysis of feedback data. FeedbackRobot includes AI-powered resolution capabilities that address negative feedback with personalized responses and incentives. The software integrates with online stores, payment gateways, and point-of-sale systems to automatically survey customers after purchases. Additional features include custom branding options, conversion tracking, and API access for connecting with other business platforms. ## What is FeedbackRobot used for? [Customer Experience](https://www.capterra.com/customer-experience-software/)[Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FeedbackRobot?[Manage this product listing](https://www.g2.com/products/feedbackrobot/claim_requests/new?auto=true) ## FeedbackRobot Overview Updated September 2026 AI summary FeedbackRobot enables organizations of all sizes to gather and manage customer feedback across multiple channels, supporting both survey creation and in-depth sentiment analysis. With customizable templates, data visualization, and reporting tools, it offers flexible options for collecting and interpreting responses. Cloud-based deployment and an available API facilitate integration with existing customer experience or survey workflows. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FeedbackRobot 0.0 VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price $19 Flat Rate, Per Month Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (1,781) Value For Money 0.0 (0) Value For Money 4.4 (1,409) Customer Service 0.0 (0) Customer Service 4.3 (1,340) ## FeedbackRobot alternatives [4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [UmfrageOnline](https://www.capterra.com/p/201674/Enquetes-Maken/) [4.6 (1,781)](https://www.capterra.com/p/201674/Enquetes-Maken/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201674/Enquetes-Maken/) Highest Rated [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) [4.7 (11,577)](https://www.capterra.com/p/176571/Google-Forms/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176571/Google-Forms/) [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) [4.7 (2,926)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/158456/JotForm-4-0/) ## FAQs about FeedbackRobot Features and Usability ### What are the key features of FeedbackRobot? FeedbackRobot offers survey builder and survey/poll management for creating and organizing surveys, plus customizable templates for reusable formats. Core feedback features include feedback management, multi-channel data collection, and multi-channel distribution. It also includes sentiment analysis, data visualization, reporting/analytics, and an API for connecting survey data with other systems. Pricing ### How much does it cost and what fees or limitations are included? FeedbackRobot starts at $19 per month for the Starter plan, which sends up to 100 surveys and includes Survey Forms and Unlimited Questions. The Growth plan is $49 per month for up to 500 surveys, and Expand is $199 per month for up to 3000 surveys, with API Access, Custom Branding, Custom Domain, and Conversion Tracking. Getting Started and Support ### What customer support options does FeedbackRobot offer? FeedbackRobot provides email/help desk, FAQ/forum, and phone support. These channels give users direct contact options and self-service help resources for common questions and issues. No reviewer feedback is available here to describe response times, helpfulness, or recurring support frustrations. ## Features AI summary Based on 3,764 Survey reviews Capterra data shows that buyers of Customer Experience software rank the following features as their top priorities: - **Feedback Management** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**46%**) - **Reporting/Analytics** (**43%**) FeedbackRobot supports all three of the features reviewers consider most important: **Feedback Management**, **Surveys & Feedback**, and **Reporting/Analytics**. Together, these capabilities help businesses collect customer input, manage responses in one place, and track trends through data, allowing teams to improve customer experiences with clearer insight and faster follow-up. API Application programming interface that allows for integration with other systems/databases Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Data Visualization Graphical representation of data Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Multi-Channel Data Collection Collect information from multiple sources Multi-Channel Distribution Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers FeedbackRobot 11 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Visualization: Graphical representation of data - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Survey Builder: Create and manage surveys - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10030067/FeedbackRobot/pricing/) Starter $19.00 Flat Rate,Per Month It includes: - Unlimited Questions - Survey Forms Growth $49.00 Flat Rate,Per Month It includes: - Access to Send via SMS Expand $199.00 Flat Rate,Per Month It includes: - Custom Branding - Custom Domain - Conversion Tracking - API Access Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.