--- title: "Knowby Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Knowby Software - reviews, pricing plans, popular comparisons to other Knowledge Base products and more." source_url: "https://www.capterra.com/p/10030119/Knowby/" page_type: "product" language: "en" publication_date: "2026-11-10" --- # Knowby Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Knowby ## What is Knowby? Digital instructions platform that enables users to create and share step-by-step work instructions and standard operating procedures. The software features AI-enabled instruction creation capabilities that transform voice-over videos or documentation into guides. Knowby includes approval workflows for quality control, QR code access for quick retrieval, multilingual support, and offline mode functionality. The platform offers version tracking to maintain instruction history, customizable branding elements, and analytics tools for monitoring engagement. Organizations can use Knowby to document processes, streamline onboarding, enhance compliance, and more. The Knowby MCP Connector gives every employee the approved answer. Connect Claude, Copilot, ChatGPT, or any MCP-compatible AI to Knowby. Your team gets answers from your approved guides, and every agent run stays governed and on record. ## What is Knowby used for? [Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Onboarding](https://www.capterra.com/onboarding-software/)[Screen Recording](https://www.capterra.com/screen-recording-software/) Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Knowby?[Manage this product listing](https://www.g2.com/products/knowby/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Knowby 0.0 VS. [### SEO WRITING](https://www.capterra.com/p/10017894/SEOWRITING-AI/) [4.8 (78)](https://www.capterra.com/p/10017894/SEOWRITING-AI/reviews/) Starting Price $5 Per User, Per Month Starting Price $19 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.9 (78) Value For Money 0.0 (0) Value For Money 4.5 (77) Customer Service 0.0 (0) Customer Service 4.7 (75) ## Knowby alternatives [Sloyd](https://www.capterra.com/p/10015811/Sloyd/) [4.2 (47)](https://www.capterra.com/p/10015811/Sloyd/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10015811/Sloyd/) [Deepfiction](https://www.capterra.com/p/10018644/DeepFiction-AI/) [0.0](https://www.capterra.com/p/10018644/DeepFiction-AI/#reviews) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 0% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10018644/DeepFiction-AI/) Highest Rated [DocNexus](https://www.capterra.com/p/10035176/DocNexus/) [5.0 (5)](https://www.capterra.com/p/10035176/DocNexus/#reviews) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10035176/DocNexus/) [Bing Image Creator](https://www.capterra.com/p/10015328/Bing-Image-Creator/) [4.0 (15)](https://www.capterra.com/p/10015328/Bing-Image-Creator/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10015328/Bing-Image-Creator/) ## FAQs about Knowby Features and Usability ### What are the key features of Knowby? Knowby offers an API, content generation, natural language processing, and personalization and recommendation features. It also includes automated image and video editing, distinct AI functionality, and a transformer model, with niche application and specialized or emerging capabilities supporting broader content and workflow use cases. Pricing ### How much does it cost and what fees or limitations are included? Knowby starts at $5 per user per month on the Knowby Pro plan, and a free trial is available. The plan includes Compliance Tools, Custom Organization Name, Feedback and Analytics, Forms, Public Knowby Sharing, Scheduling, unlimited sharing within teams, and unrestricted Knowby creation. Getting Started and Support ### What training and onboarding options does Knowby offer? Knowby provides live online sessions and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and step-by-step guidance when users need to check features or procedures. Getting Started and Support ### What customer support options does Knowby offer? Knowby provides email/help desk support and a knowledge base. Users can submit requests for direct assistance or consult self-serve documentation for common questions. No reviewer feedback about support quality is available here, so no claims can be made about response times, helpfulness, or recurring frustrations. ## Features AI summary Based on 1,754 Knowledge Base reviews Capterra reviewers highlight these as the features buyers value most when choosing generative AI software: - **Content Generation** (**46%** of reviewers rated this feature as critical) - **Natural Language Processing** (**44%**) - **Code Generation** (**53%**) Knowby supports **Content Generation** and **Natural Language Processing**, giving teams tools to create written outputs and work with human language more effectively. However, it does not offer **Code Generation**. Instead, it provides **Personalization and Recommendation** (**30%**), which can help businesses deliver more tailored outputs and relevant suggestions, allowing teams to improve user experiences and create content that better matches customer or internal needs. Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10030119/Knowby/pricing/) Knowby Pro $5.00 Per User,Per Month It includes: - Custom Organization Name - Unrestricted Knowby Creation - Unlimited Sharing within Teams Public Know - Compliance Tools - Feedback and Analytics - Scheduling - Forms Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 4.2 Based on 9 reviews Filter by rating Counts reflect reviews available in this feed. 5(2) 4(5) 3(1) 2(1) 1(0) Mentioned topic Recent reviews first, then most helpful Robbie M. ### "Easy-to-Use Video SOPs That Bridge Language Barriers" 4.0 November 12, 2026 I use Knowby for video SOPs and forklift safety. It helps me with language barriers, and it’s easy to use. I also use its integration with CO coaching toolboxes. Pros I find Knowby easy to use, and the initial setup was very easy. I also like its integration with CO coaching toolboxes. Cons Nothing HH Hardikkumar H. ### "Easy Video SOPs for Training, with Some Upload Glitches" 4.5 November 9, 2026 I use Knowby to make manufacturing SOPs easier to understand with step-by-step videos and digital documents for onboarding and document control. When a step isn’t clear, I can check the SOP for the process, materials, and how to do it; reviewer feedback helps make documents clearer. Pros I like using Knowby to make manufacturing SOPs easier to understand with step-by-step videos and digital documents for onboarding and training new people. I can edit the videos and content any time, and the reviewer’s feedback helped me make the documents clear and good. The digital video format is useful for document control and for production, safety, and quality checks. If someone in production is unsure what comes next, they can check the specific SOP step to see what material to use and how to do it. The initial setup was easy. Cons Knowby sometimes crashes when I try to update a video, and videos take a long time to upload. I’d also like a Caps Lock feature for making main headings, more language options for new people in our factory, and an approval area where people in quality, safety, and production can review and approve documents. Josh C. ### "Intuitive Tutorial Creation with Great Translation—Needs Better Video Controls" 4.5 November 9, 2026 I use Knowby’s clean, straightforward platform to create video tutorials. Pros Knowby gives me a clean, straightforward platform for creating video tutorials. I find the website design intuitive, and the customer support and pricing are very nice. The auto translation is great because we have a lot of Spanish speakers at our company. The initial setup was very easy. Cons I’d like workers to be able to pause or scrub through a specific tutorial video. SL Simon L. HSE Coordinator Used the software for: Less than 1 year ### "Knowby Makes Complex Instructions Easy with QR Codes, AI Steps, and Great Value" 5.0 November 9, 2026 Making instructions more accessible and easier to grasp. Pros Knowby gives our company the ability to communicate otherwise complex topics/instructions to our employees. The QR code feature enables us to place the instructions where they are most needed. We can already see the impact of it. Employees are more engaged and better informed. The UI is easy to use, and can be used in big organisations with multiple departments. I haven't used integrations much with Knowby, apart from MCP in ChatGPT and Claude. The built-in AI feature is useful for converting video to steps, but doesn't always hit the mark. It is a big help though, as it gives you a good starting point. The pricing is unmatched and I have found no alternatives who can give me the same functionality at the same price point. Performance of Knowby has not been an issue for us. The support has been fine, I haven't had any need for it when using Knowby, but Clint was helpful when I had problems signing up etc. Cons I have had some issues with videos being higher brightness than what it was on my pc. Assembly worker Used the software for: Less than 1 year 4.5 November 12, 2026 AI summary based on a full review Using knowbys ensures that training is delivered in a consistent manner, which is beneficial when human guidance is limited. A potential drawback is that creators sometimes leave out critical information, which can confuse users. Log in to unlock the full review, detailed ratings, and pros & cons Verified Reviewer 3.5 November 11, 2026 AI summary based on a full review Using Knowby has made training more efficient and less repetitive, saving considerable time. The interface, though, could benefit from a more intuitive design to improve usability. Log in to unlock the full review, detailed ratings, and pros & cons Brewery Supervisor Used the software for: Less than 1 year 5.0 November 9, 2026 AI summary based on a full review This software provides a solid knowledge base that helps streamline processes for staff, saving time and effort. A potential area for improvement is the introductory layout, which could better facilitate navigation through the system. Log in to unlock the full review, detailed ratings, and pros & cons Procurement Manager 2.5 November 9, 2026 AI summary based on a full review This tool is beneficial for documenting procedures and establishing a single source of truth. On the downside, the time investment for setup and the need for user accounts can limit its accessibility for some users. Log in to unlock the full review, detailed ratings, and pros & cons Internal Key Account Manager Used the software for: Less than 1 year 4.5 November 7, 2026 AI summary based on a full review The ease of tracking projects with Knowby is a significant advantage, especially for training new team members. A drawback is the inability to retrieve processes for editing after they have been submitted for approval. Log in to unlock the full review, detailed ratings, and pros & cons ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.