# Aura365 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Aura365 Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more.

Source: https://www.capterra.com/p/10030130/Aura365

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# 

 Aura365 Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Aura365

## What is Aura365?

Aura365 is an omnichannel analytics software that analyzes customer interactions across multiple communication channels. The platform utilizes AI and machine learning to extract insights from both voice and non-voice interactions, presenting findings through a dashboard. It includes post-facto speech analytics, sentiment analysis, topic modeling, compliance monitoring, quality assurance, and vernacular language support. Additionally, the system processes interactions in multiple languages, enabling organizations to conduct root cause analysis and gather customer insights. Aura365 integrates with existing systems to provide a comprehensive view of customer communications, helping businesses understand interaction patterns and identify areas for improvement in their customer experience strategy.

## What is Aura365 used for?

[Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Machine Learning

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Natural Language Processing

Process and analyze human language in text or audio form

Process/Workflow Automation

Streamlining repetitive tasks and activities through automated and predefined workflows

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Sentiment Analysis

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Aura365 6 features

Enable businesses to implement machine learning algorithms on business data such as sales and revenue

Observe and track the demand, usage, progress or quality of a system, product, or user

Process and analyze human language in text or audio form

Streamlining repetitive tasks and activities through automated and predefined workflows

View and track pertinent metrics to find patterns and gain insights from data

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
not available

## Integrations

[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/)[

Exotel](https://www.capterra.com/p/233144/Exotel/)[

Knowlarity](https://www.capterra.com/p/240811/Knowlarity/)[

Kaleyra](https://www.capterra.com/p/190037/Kaleyra-Hexa/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)