# Aura365 Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Aura365 Software - reviews, pricing plans, popular comparisons to other Artificial Intelligence products and more. Source: https://www.capterra.com/p/10030130/Aura365 --- # Aura365 Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Aura365 ## What is Aura365? Aura365 is an omnichannel analytics software that analyzes customer interactions across multiple communication channels. The platform utilizes AI and machine learning to extract insights from both voice and non-voice interactions, presenting findings through a dashboard. It includes post-facto speech analytics, sentiment analysis, topic modeling, compliance monitoring, quality assurance, and vernacular language support. Additionally, the system processes interactions in multiple languages, enabling organizations to conduct root cause analysis and gather customer insights. Aura365 integrates with existing systems to provide a comprehensive view of customer communications, helping businesses understand interaction patterns and identify areas for improvement in their customer experience strategy. ## What is Aura365 used for? [Artificial Intelligence](https://www.capterra.com/artificial-intelligence-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aura365?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.gnani.ai&name=Aura365) ## FAQs about Aura365 Features and Usability ### What are the key features of Aura365? Aura365 offers monitoring as its core feature, along with machine learning, natural language processing, sentiment analysis, reporting and analytics, and workflow automation. These features support data monitoring, language-based analysis, automated process handling, and report generation across operational workflows. Integrations ### Which third-party tools and platforms does Aura365 integrate with? Aura365 connects natively to Amazon Connect, Exotel, Kaleyra, Knowlarity, Twilio, and Zendesk Suite. These integrations cover cloud contact center, telephony, and customer support platforms, giving Aura365 connections to widely used communication and service tools. Getting Started and Support ### What customer support options does Aura365 offer? Aura365 provides Email/Help Desk support for customer questions and issue resolution. No reviewer feedback about support is available, so the support experience cannot be described further. The listed channel is the only support option shown in the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Machine Learning Enable businesses to implement machine learning algorithms on business data such as sales and revenue Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Natural Language Processing Process and analyze human language in text or audio form Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Sentiment Analysis Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows Aura365 6 features Enable businesses to implement machine learning algorithms on business data such as sales and revenue Observe and track the demand, usage, progress or quality of a system, product, or user Process and analyze human language in text or audio form View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Streamlining repetitive tasks and activities through automated and predefined workflows ## Pricing ## Integrations [ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/)[ Exotel](https://www.capterra.com/p/233144/Exotel/)[ Knowlarity](https://www.capterra.com/p/240811/Knowlarity/)[ Kaleyra](https://www.capterra.com/p/190037/Kaleyra-Hexa/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.