# Automate 365 Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Automate 365 Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more.

Source: https://www.capterra.com/p/10030141/Automate-365

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# 

 Automate 365 Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

Automate 365

## What is Automate 365?

Gnani.ai is a conversational AI platform that provides virtual assistants for customer engagement. The system features a low-code, no-code interface that enables deployment of workflows across both voice and chat in multiple languages. The platform utilizes natural language processing and automatic speech recognition technology to facilitate human-like interactions. Its unsupervised learning engine continuously improves understanding and responses, enhancing the overall experience for users. Gnani.ai includes a single natural language understanding model that supports omnichannel interactions, while custom speech engines deliver accurate recognition. The platform can be implemented quickly, allowing organizations to benefit from conversational AI capabilities without extended wait times. Gnani.ai offers a comprehensive solution for automating customer interactions across various communication channels.

## What is Automate 365 used for?

[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Autoresponders

Create and automatically send premade copy in response to customer messages

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

Configurable Workflow

Configure existing workflows to meet your organization's needs

Live Chat

Ability to chat online in real time

Automate 365 11 features

Software program that continuously adjusts its behavior based on observed data

Create and automatically send premade copy in response to customer messages

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Configure existing workflows to meet your organization's needs

Ability to chat online in real time

Process and analyze human language in text or audio form

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

View and track pertinent metrics to find patterns and gain insights from data

Train your system to interpret and transcribe voice messages

Set up connections to third-party platforms to improve business processes

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## Pricing

### Starting price

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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