--- title: "MappedUP Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MappedUP Software - reviews, pricing plans, popular comparisons to other Reputation Management products and more." source_url: "https://www.capterra.com/p/10030159/MappedUP/" page_type: "product" language: "en" --- # MappedUP Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) MappedUP ## What is MappedUP? MappedUp is a local marketing software that centralizes management for businesses with multiple locations. The platform combines Google profile management, customer reviews, and performance analytics in a single dashboard. MappedUp enables users to maintain accurate business listings, implement bulk edits for location information, and respond to customer reviews with AI-powered automation. The system includes sentiment analysis tools that identify patterns in customer feedback, helping businesses address issues before they escalate. Additionally, MappedUp offers the LocalSnap Suite for maintaining consistent visual branding across all business locations. The software streamlines the process of managing digital presence, allowing businesses to monitor performance metrics, track customer sentiment, and maintain accurate location details from one central interface. ## What is MappedUP used for? [Reputation Management](https://www.capterra.com/reputation-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $39 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MappedUP?[Manage this product listing](https://www.g2.com/products/mappedup/claim_requests/new?auto=true) ## MappedUP Overview Updated September 2026 AI summary MappedUP is a cloud-based reputation management solution for small businesses, focusing on review monitoring, response management, and engagement tracking across digital channels. It features AI-powered sentiment analysis, automated responses, media and competitive monitoring, and SEO management. Optional white label capabilities and reporting tools support brand-specific presentation and reputation insights, with email-based customer support available. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MappedUP 0.0 VS. [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting Price $39 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (673) Value For Money 0.0 (0) Value For Money 4.5 (608) Customer Service 0.0 (0) Customer Service 4.6 (635) ## MappedUP alternatives [4.3 (127)](https://www.capterra.com/p/207701/Hibu/reviews/) Starting price $449.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Weave](https://www.capterra.com/p/141842/Weave/) [4.3 (673)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141842/Weave/) Highest Rated [TrueReview](https://www.capterra.com/p/210085/TrueReview/) [5.0 (155)](https://www.capterra.com/p/210085/TrueReview/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210085/TrueReview/) [Brand24](https://www.capterra.com/p/149054/Brand24/) [4.7 (255)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149054/Brand24/) ## FAQs about MappedUP Features and Usability ### What are the key features of MappedUP? MappedUP offers AI/Machine Learning, review monitoring, review sharing, sentiment analysis, and response management for handling online feedback. It also includes media monitoring, competitive analysis, engagement tracking, alerts/notifications, and reporting/analytics, plus automated responses, SEO management, and white label options for brand-specific presentation. Pricing ### How much does it cost and what fees or limitations are included? MappedUP starts at $39 per month for the Growth plan, priced per location. The plan includes AI Review Assistant, Bulk Data Management, and Manage GBP Updates. A free trial is available, and no additional fees or pricing limitations are listed in the provided plan details. Getting Started and Support ### What customer support options does MappedUP offer? MappedUP provides Email/Help Desk support for customer questions and issue resolution. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be assessed from user comments. ## Features AI summary Based on 1,563 Reputation Management reviews Not all Reputation Management products cover every feature buyers care about most. Here is what reviewers highlight as essential when choosing a solution: - **Review Request** (**55%** of reviewers rated this feature as critical) - **Negative Feedback Management** (**65%**) - **Review Monitoring** (**51%**) MappedUP supports **Review Monitoring**, which helps businesses keep track of new customer feedback across channels. However, it does not include **Review Request** or **Negative Feedback Management**. Instead, it offers **Response Management** (**47%**) and **Reporting/Analytics** (**44%**), giving teams other ways to manage customer conversations and measure reputation trends over time. These features help businesses stay informed, respond consistently, and make better decisions based on review activity. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automated Responses Automatic reply functionality for incoming messages Competitive Analysis Evaluating strengths and weaknesses of companies with the same target audience Engagement Tracking Tracks metrics that provide insight into how a user interacts with any interface or product Media Monitoring Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. MappedUP 13 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automated Responses: Automatic reply functionality for incoming messages - Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Media Monitoring: Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Review Sharing: Share internal and external reviews on social media platforms - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content - White Label: Ability that lets users rebrand the software to make it look like their own --- ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10030159/MappedUP/pricing/) Growth $39.00 Other,Per Month It includes: - Bulk Data Management - Manage GBP Updates - AI Review Assistant ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.