--- title: "askbenny Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about askbenny Software - reviews, pricing plans, popular comparisons to other Virtual Assistant products and more." source_url: "https://www.capterra.com/p/10030167/askbenny/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # askbenny Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) askbenny ## What is askbenny? Benny is an AI-powered call answering service for Canadian businesses that functions as a virtual receptionist. The software handles incoming business calls around the clock, answering questions, taking detailed messages, and booking appointments. The system manages multiple simultaneous calls in numerous languages while integrating with existing business tools such as calendar systems. Benny provides real-time notifications for new calls and stores recordings and transcripts of all interactions for reference. The technology enables natural conversations with callers while maintaining a professional tone aligned with the business brand. The service helps businesses avoid missing potential client calls by automatically responding to inquiries when staff are unavailable, busy, or after regular business hours. ## What is askbenny used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$49 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for askbenny?[Manage this product listing](https://www.g2.com/products/askbenny/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### askbenny 5.0 (2) VS. [4.8 (75)](https://www.capterra.com/p/229303/Wing/reviews/) Starting Price CA$49 Flat Rate, Per Month Starting Price $699 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.8 (1,032) Value For Money 5.0 (2) Value For Money 4.7 (961) Customer Service 5.0 (2) Customer Service 4.8 (987) ## askbenny alternatives [4.9 (101)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars Highest Rated [micro1](https://www.capterra.com/p/10030872/micro1/) [4.9 (1,032)](https://www.capterra.com/p/10030872/micro1/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10030872/micro1/) [fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/) [4.8 (110)](https://www.capterra.com/p/10025797/fonio-ai/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10025797/fonio-ai/) [Celoxis](https://www.capterra.com/p/5923/Celoxis/) [4.5 (567)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/5923/Celoxis/) ## Features AI summary Based on 733 Virtual Assistant reviews Capterra data shows that buyers of Virtual Assistant software rank the following features as their top priorities: - **Conversation Intelligence** (**36%** of reviewers rated this feature as critical) - **Speech Recognition** (**38%**) - **Natural Language Processing** (**36%**) askbenny includes **Natural Language Processing**. However, it does not offer **Conversation Intelligence** or **Speech Recognition**. With **Natural Language Processing**, businesses can better understand user intent and respond in a more relevant, conversational way, helping teams handle requests more efficiently and improve the overall user experience. Natural Language Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process and analyze human language in text or audio form Business Process Automation 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Personalization 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Adjust communications based on previous interactions or personal preferences Transfers/Routing 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Transfer queries and organize messages between agents AI/Machine Learning 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Software program that continuously adjusts its behavior based on observed data Multi-Language 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and support multiple languages askbenny 9 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - For Sales/Marketing: Used as a promotional or demonstration tool in sales and marketing presentations - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - Personalization: Adjust communications based on previous interactions or personal preferences - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Transfers/Routing: Transfer queries and organize messages between agents - Virtual Personal Assistant (VPA): Program systems that assist users with their daily administrative responsibilities --- Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) [View pricing plan details](https://www.capterra.com/p/10030167/askbenny/pricing/) Starter CA$49.00 Flat Rate,Per Month It includes: - Message taking with custom business questions - Smart spam detection to filter unwanted calls - Up to 10 calls simultaneously - Email notifications for new calls - Basic multilingual support (English, French, Spanish) Business PRO CA$99.00 Flat Rate,Per Month It includes: - Call forwarding to staff or departments - Appointment Links for scheduling meetings - 30+ languages including French & Spanish - Call analytics dashboard with insights Enterprise CA$299.00 Flat Rate,Per Month It includes: - 1500 minutes included - Custom integrations with your business systems - Advanced multilingual training for specific regional dialects Value for money 5.0 (2) 5.0 Based on 2 reviews ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RM Renata M. Field Operations Construction ### "Ask Benny \_ A Great Tool for Small Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 27, 2026 This was easy to set up, is saving our small business money and questions were answered promptly with solutions. Pros As a small business for over 12 years, we have switched answering service providers multiple times. With previous services, we had little control over who answered our calls, contact information was often recorded incorrectly, and feedback that customers were not treated professionally made us look for a different solution. Unlike larger businesses, we don’t have staff available to answer phones all day. We didn’t need a complicated call centre. We needed a simple solution for taking messages and getting the information to the right person. That’s when we decided to try Ask Benny. We’ve been extremely pleased with the service. Messages and contact information are accurate, and the human support team behind Ask Benny is what we appreciate most. Being able to communicate with customers in multiple languages has also been a real asset. Benny is always polite and friendly—no bad days! Ask Benny has saved our business thousands of dollars each month. We know some businesses may be hesitant about AI, but we don’t see Ask Benny as a chatbot. It’s a smart answering service that has helped us reduce costs, improve efficiency, and ensure our customers receive a prompt response from the right person. We did our research and can confirm that Ask Benny meets Canadian privacy, ethical, and data-handling requirements. For us, Ask Benny has been a great solution, and we highly recommend Ask Benny and the human team behind the company. Cons The responsive support from the Ask Benny team. We did not need to be fluent in prompting; if we needed to adjust our AI agent and the responses, the team quickly made the changes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM James M. Developer Medical Practice ### "Effortless 24/7 Answering That Delights Our Clients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 15, 2025 AskBenny has shaved 10+ hours of receptionist work every week and bumped our lead-to-booking conversion by 30 %. Clients rave that “the person who answered” was helpful—even though it was Benny. Call summaries arrive in Slack within seconds, complete with action items, so our team walks into each follow-up fully briefed. Support has been lightning-fast: when we needed custom call-rotation for sales, they added it to the backlog and shipped a beta two sprints later. If you’re a Canadian SMB tired of juggling phones after hours, AskBenny is a no-brainer. Pros \- Instant pick-up & human-sounding AI – callers never hit voicemail, and the ElevenLabs voice model sounds genuinely friendly. - Built-in scheduling & CRM sync – Benny books appointments right into Calendly and pipes call summaries to HubSpot with zero fuss. - Canada-first reliability – hosted in AWS ca-central-1, so call quality is crystal clear coast-to-coast and keeps our data in-country. - Transparent, flat pricing – no surprise “per-minute” bills - Rapid iteration – the team actually ships our feature requests (call-rotation and auto-deletion rolled out weeks after we asked). - Stellar onboarding – a 15-minute setup wizard had our main line rerouted, greeting recorded, and FAQs trained before lunch. Cons \- Analytics dashboard is still v1: basic volume and sentiment charts only (though a revamp is on their roadmap). - U.S. and EU phone numbers work, but SMS fallback isn’t fully supported outside Canada yet. Minor, but worth noting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.