# Sorto Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sorto Software - reviews, pricing plans, popular comparisons to other Preventive Maintenance products and more. Source: https://www.capterra.com/p/10030177/Sorto --- # Sorto Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on May 8, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Sorto ## What is Sorto? Sorto is a modern property management platform for UK property managers and letting agents. With one click, you can assign a contractor and track the full lifecycle of any maintenance issue—from tenant request to completion. Tenants can access self-help tools to resolve common problems, helping reduce unnecessary callouts and saving time and money. Sorto also streamlines communication, compliance, and documentation, all from one easy-to-use dashboard. Whether managing 20 or 2,000 properties, Sorto gives you the tools to work smarter, respond faster, and deliver a better experience for tenants, landlords, and contractors. ## What is Sorto used for? [Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £390 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sorto?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sorto.co&name=Sorto) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sorto 5.0 (7) VS. [4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting Price £390 Flat Rate, Per Month Starting Price $45 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (7) Ease Of Use 4.3 (627) Value For Money 4.8 (6) Value For Money 4.3 (513) Customer Service 4.9 (7) Customer Service 4.4 (533) ## Sorto alternatives Highest Rated [4.8 (1,034)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (753)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.4 (392)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (443)](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10030177/Sorto/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications 4.2 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Monitoring 4.4 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Observe and track the demand, usage, progress or quality of a system, product, or user Activity Dashboard 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Maintenance Scheduling 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests Asset Tracking 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Vendor Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Sorto 7 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Manage and track all job information and associated tasks Schedule predetermined or ad hoc maintenance services and labor requests Observe and track the demand, usage, progress or quality of a system, product, or user Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Get Advice We can help you find the software with the features you need. Features 5.0 (7) 5.0 Based on 7 reviews ## Pricing Value for money 4.8 (6) Free Trial Free Version Starter £0.00 It includes: - Up to 50 Properties - Access to Repair Portal Professional £390.00 Flat Rate,Per Month It includes: - Up to 400 Properties - PPM Maintenance Enterprise £760.00 Flat Rate,Per Month It includes: - Up to 800 Properties - Automations - Priority Support Value for money 4.8 (6) 4.8 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (7) 4.9 Based on 7 reviews ## User reviews Overall rating 5.0 Based on 7 reviews Filter by rating 5(7) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SB Sam B. Directer Real Estate ### "Sorto Is a Game-Changer for Productivity and Teamwork!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2025 Sorto has completely transformed the way our team works! From the moment we started using it, everything just clicked. The platform is incredibly intuitive, beautifully designed, and genuinely makes our daily operations feel more organized and efficient. Tasks that used to be frustrating are now simple and even enjoyable. The time we've saved is amazing, and the overall experience has exceeded our expectations in the best way possible. Pros The best thing about Sorto is how much easier it makes everything! The user experience is fantastic — clean layout, smooth navigation, and powerful automation that actually works. It keeps our team connected and focused, and we’ve noticed a real boost in productivity since we started. Plus, their support team is amazing — always helpful, quick, and genuinely invested in our success. Sorto has quickly become a tool we can’t imagine working without! Cons Honestly, there’s very little to complain about. If we had to pick something, it would be that we’d love to see even more customization options in reporting and dashboards. The existing tools work great, but having a bit more flexibility to tailor data views to our needs would make an already excellent platform even better. Thankfully, Sorto seems to be constantly evolving, so we’re hopeful it’s on the way! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 24, 2025 Thank you so much for your wonderful review! We’re thrilled that Sorto has helped streamline your team’s workflow and boosted productivity. It’s great to hear that the platform feels intuitive and that our support team has delivered the experience you deserve. We also appreciate your feedback on adding more customization to reporting — it’s definitely on our radar as we continue improving. Thanks again for your trust and for making Sorto part of your daily operations! TE Tuli E. Property manager Real Estate ### "The best maintenance management software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 8, 2025 Amazing and overall experience excellent 5 stars, always getting better , always adding features and customer service is outstanding too Pros The portal is really easy to use and beautiful dashboard where you can see everything that's happening, the best thing is how easy and adaptable they are to changing things and adding features to your requests Cons That it hasn't got an app available from app store for contractors otherwise nothing really I could say Switched from [Arthur Online](https://www.capterra.com/p/145260/Arthur-Online/) Liked the look and ease of use, was paying too much for other too Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 9, 2025 Thank you for the amazing review! We're so glad you find the portal easy to use and appreciate our flexibility in adapting to your needs. Your feedback on the contractor app is noted — it’s something we’re working on and hope to release soon. Thanks again for the 5 stars and kind words about our team! HT Hershy T. Manager Real Estate ### "Great system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 7, 2025 Just amazing. We're using it daily for keeping track on our maintenance issues, and to be in touch with our contractors. Pros The whole system how it just keeps track of everything. And very easy to use for a larger management company. Cons Nothing. It's really great. And whenever I wanted some amendments, they were always happy to help out. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2025 Thank you so much for your kind words! We're thrilled to hear that Sorto is making it easy for your team to stay on top of everything, especially in a larger management setup. It’s great to know the system is helping you manage maintenance and contractor communication smoothly. We also really appreciate your feedback about our support — we’re always happy to help tailor things to your needs. Thanks again for being a valued part of the Sorto community! BB Ben B. Director Paper & Forest Products ### "Time saving " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 11, 2025 Great communication and helpful staff. Great website and technical support. Love everything about it. Pros Time saving in maintenance management, full control of all outstanding works. Time saving in maintenance management, full control of all outstanding works. Cons an app would be appreciated and also a property inspection reporting system would be helpful if you can make in the future Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 3, 2025 Thank you for the amazing feedback! We're so glad Sorto is helping you save time and stay in control. It means a lot to hear you’re enjoying the platform and our support — we truly appreciate it! EM eli m. repairs manager Construction ### "Brings together scheduling, communication, documentation, compliance tracking, and reporting into one centralised dashboard" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 11, 2025 I’m very impressed with Sorto. It’s simple and intuitive to use, which makes it easy to integrate into daily workflows without the need for extensive training. The platform is well thought out, and everything from logging jobs to tracking progress is streamlined and efficient. When contractors use Sorto properly and consistently, it truly transforms the way we work. Communication becomes seamless, job tracking is clear, and everything is in one place. It eliminates a lot of the back-and-forth and manual follow-ups, making the entire process smoother and more productive. Pros Sorto is a robust and well-designed tool for managing repairs at scale. It’s efficient, comprehensive, easy to use, and a significant time-saver for teams juggling multiple jobs. When fully adopted, it transforms the way repair work is tracked, managed, and delivered, resulting in smoother operations, greater accountability, and improved service quality. Cons While Sorto has the potential to significantly improve contractor management, its success hinges on full adoption and consistent use by all parties involved. A major drawback arises when contractors treat the system as optional or secondary. To mitigate this, companies using Sorto should consider implementing stronger training protocols, clear usage policies, and possibly contractual obligations to ensure consistent engagement with the software. Switched from [Fixflo](https://www.capterra.com/p/163230/Fixflo-Lettings/) better easy to use and it does what is says on the tin Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 3, 2025 Thank you so much for your thoughtful and generous review! We're thrilled to hear that Sorto is making such a positive impact on your operations and daily workflow. It's incredibly rewarding to know that the platform is helping streamline communication, boost accountability, and save your team time. We truly believe that when everyone is aligned and using Sorto consistently, great things happen—and your experience highlights that perfectly. We’re grateful to be part of your journey and always here to support you as you grow. 💙 GB Getzel B. Director Real Estate ### "Best maintenance management software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2025 Best of the best Under promise & over deliver in every aspect Whatever perk you ask for they trried to accomedate Pros Takes all headache around the maintenance of my memory Giving us ease on following up & being on top Cons That I must do the works... As it's all tracked & you can't mess around with dates Jokes aside, I love every part Alternatives considered [Fixflo](https://www.capterra.com/p/163230/Fixflo-Lettings/) Reasons for choosing Sorto Much better in product & in value for money Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 10, 2025 Thank you for the fantastic review. We’re delighted to hear that Sorto is delivering value and simplifying your maintenance processes. Your support means a lot to us. AS AJ S. Property manager Real Estate ### "Sorto Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2025 Pros How it saves time for property managers dealing with maintenance issues. The reports come through clearly and simply. Cons There are no issues. We are very happy with Sorto. I would highly recommend anyone looking to streamline their maintenance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 10, 2025 Thanks so much for the great feedback! We're glad Sorto’s saving you time and making things easier. Really appreciate your support! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)