# Item OMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Item OMS Software - reviews, pricing plans, popular comparisons to other Order Management products and more. Source: https://www.capterra.com/p/10030221/Item-OMS --- # Item OMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) Item OMS ## What is Item OMS? Item OMS is an order management system software that centralizes eCommerce operations. The system features unified sales order management for tracking order statuses and maintaining consistency across sales channels. The ITEM Order Management System (OMS) is a robust, integrated solution designed to streamline and optimize the entire order lifecycle for businesses. From order capture to fulfillment and post-sales support, ITEM OMS offers a centralized platform to manage diverse order types, boost operational efficiency, and elevate customer satisfaction. Built for the complexities of modern commerce, it provides the flexibility and scalability to adapt as your business evolves. ITEM OMS is the ideal solution for businesses seeking to modernize their order management, achieve operational excellence, and deliver exceptional customer experiences in today’s competitive landscape. ## What is Item OMS used for? [Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Order Management](https://www.capterra.com/order-management-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $30 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Item OMS alternatives Highest Rated [4.8 (826)](https://www.capterra.com/p/146146/Shippo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (956)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (2,035)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.7 (49)](https://www.capterra.com/p/161551/Propago/reviews/) Starting price $499.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Assignment Management Assign issues and tasks based on availability or required skills Backorder Management Manage customer orders that cannot be filled immediately due to out-of-stock items Batch Processing Software's ability to perform similar action on multiple similar files simultaneously Item OMS 46 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Assign issues and tasks based on availability or required skills Manage customer orders that cannot be filled immediately due to out-of-stock items Software's ability to perform similar action on multiple similar files simultaneously Create, manage, and send invoices or bills to customers Create and manage digital catalog of products/services with their details, specifications, and price Centralized database of stakeholders and their contact information such as names, address, phone number etc. Store and organize information about customers and previous interactions Add customized logos and colors to align with company branding Import and export data to and from software applications Manage order deliveries until they are received by the customers Track products that are for sale at a reduced price or part of coupon promotions Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Enable the process of exchanging one item for another Intended to be used by online stores Form predictions based on past and present data/trends Track and manage inventory levels to maintain proper supply Process of printing custom labels through various methods. Access software remotely via mobile devices Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Manage and handle various international currencies Manage and support multiple locations Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Set up routing rules that connect sales channels with warehouses to minimize order processing time Track orders throughout the fulfillment process Assess and optimize pricing markdowns, special offers, or other promos Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Receive data and information in real time Receive system updates as soon as any changes are made Managing orders that a customer purchases repeatedly and regularly View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Search and filter data across systems to locate required information by entering keywords or certain criteria Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Manage special order requested by a customer Manage all supplier data and operations Set up connections to third-party platforms to improve business processes Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Manage and track operations and inventory within warehouses Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Plan-Starter $30.00 Flat Rate,Per Month It includes: - Service customization is available. - Start with 1 User - 1 Sales channel, additional available - 1 Site - 10GB/month of free data transaction bandwidth - Includes 1000 free messages - Includes 10GB of free Cloud Storage - 1 Server instance - Live Support Plan-Essential $60.00 Flat Rate,Per Month It includes: - Service customization is available. - Start with 3 Users - Unlimited sales channels - 1 Site - 10GB/month of free data transaction bandwidth - Includes 1000 free messages - Includes 10GB of free Cloud Storage - 1 Server instance - Onsite Training - Live Support Plan-Plus $90.00 Flat Rate,Per Month It includes: - Service customization is available. - Start with 5 Users - Unlimited sales channels - 1 Site - Includes 10GB/month of free data transaction bandwidth - Includes 1000 free messages - Includes 10GB of free Cloud Storage - 1 Server instance - 24/7 Email Support - Onsite Training - Online Training - Live Support Plan-Advanced $200.00 Flat Rate,Per Month It includes: - Start with 2 Users - Unlimited sales channels - Includes 1 Sites - B2B EDI support - Includes 10GB/month of free data transaction bandwidth - Includes 1000 free messages - Includes 50GB of free Cloud Storage - 1 Server instance - 24/7 Email Support - Additional development - Onsite Training - Online Training - Live Support Plan-Pro $500.00 Flat Rate,Per Month It includes: - 3PL | 3PS | FULFILLMENT - Start with 3 Users - Unlimited sales channels - Includes 1 Sites - B2B EDI support - Includes 10GB of free data transaction bandwidth - Includes 1000 free messages - Includes 200GB of free Cloud Storage - Includes 1 Server instance - 24/7 Email Support - Additional development - API Call Support - Onsite Training - Online Training - Live Support Plan-Unlimited $833.00 Flat Rate,Per Month It includes: - ALL-IN-ONE - Unlimited Users - Unlimited sales channels - Includes 1 Sites - B2B EDI support - Includes 10GB/month of free data transaction bandwidth - Includes 1000 free messages - Includes 1TB of free cloud storage - Includes 1 Server instance - 24/7 Email Support - Additional development - API Call Support - Onsite Training - Online Training - Live Support Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)