# Zupport Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zupport Software - reviews, pricing plans, popular comparisons to other Chatbot products and more.

Source: https://www.capterra.com/p/10030226/Zupport

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# 

 Zupport Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Zupport

## What is Zupport?

Zupport is an AI customer support software that automates support operations through intelligent agents. The platform enables reading customer data, making data changes, and executing customized tasks based on specific company needs. Zupport handles duplicated issues automatically by leveraging existing knowledge bases, websites, and previous conversations to train its AI for accurate responses. The system maintains conversation memory and utilizes multi-level knowledge capabilities to streamline support processes. Zupport integrates with Slack and supports multilingual help centers, allowing teams to collaborate seamlessly.

## What is Zupport used for?

[Live Chat](https://www.capterra.com/live-chat-software/)[Chatbot](https://www.capterra.com/chatbot-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$97

Flat Rate, Per Month

Free trial  
not available

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Do you work for Zupport?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://zupport.ai&name=Zupport)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zupport

0.0

VS.

[4.5 (1,131)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting Price

$97

Flat Rate, Per Month

Starting Price

$39

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (73)

Value For Money

0.0 (0)

Value For Money

4.0 (58)

Customer Service

0.0 (0)

Customer Service

4.3 (52)

## Zupport alternatives

[Chatbase](https://www.capterra.com/p/10012414/Chatbase/)

[4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10012414/Chatbase/)

[ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)

[4.4 (334)](https://www.capterra.com/p/10009334/ChatGPT/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10009334/ChatGPT/)

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/144040/Tidio-Chat/)

Highest Rated

[Botsonic](https://www.capterra.com/p/10016782/Botsonic/)

[4.8 (78)](https://www.capterra.com/p/10016782/Botsonic/reviews/)

Starting price

$16.67

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/10016782/Botsonic/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

API

Application programming interface that allows for integration with other systems/databases

Automated Responses

Automatic reply functionality for incoming messages

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Chat/Messaging

Communicate using direct chat or messages within the system

Customer Support

Provide online support for your customers through live chat or help desk functionality

Zupport 18 features

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Automatic reply functionality for incoming messages

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Provide online support for your customers through live chat or help desk functionality

Add customized logos and colors to align with company branding

Public or private sharing of digital files such as documents, audio/video, images, and more

Used as a promotional or demonstration tool in sales and marketing presentations

Identify different languages

Ability to chat online in real time

Manage and support multiple languages

Process and analyze human language in text or audio form

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Copy on the page or chat window encouraging the user to engage with the chat option

Engage in direct, instant messaging with consumers

Set up connections to third-party platforms to improve business processes

View messages sent by both parties during the chat conversation

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## Pricing

Free Version

Free

$0.00

It includes:

-   5 seats
-   500 Free AI Replies (buy more for $0.02/reply)
-   1 Help Center
-   Slack Integration

Pro

$97.00

Flat Rate,Per Month

It includes:

-   1,000 AI Replies Included (buy more for $0.01/reply)
-   Unlimited Help Centers
-   Unlimited Seats
-   Slack Integrations
-   API Access

Premium

$997.00

Flat Rate,Per Month

It includes:

-   Unlimited Seats
-   10,000 AI Replies Included (buy more for $0.01/reply)
-   Unlimited Help Centers
-   Slack Integrations
-   API Access
-   Premium Support
-   Remove Zupport Branding

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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