---
title: "Fidelidade Black Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Fidelidade Black Software - reviews, pricing plans, popular comparisons to other Partner Management products and more."
source_url: "https://www.capterra.com/p/10030230/Fidelidade-Black/"
page_type: "product"
language: "en"
---

# 

 Fidelidade Black Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Fidelidade Black

## What is Fidelidade Black?

Fidelidade Black is a customer prospecting and loyalty software that helps businesses generate qualified leads through referrals. The platform features a mobile app enabling existing customers to recommend potential clients, creating a referral network where customers earn bonuses for successful conversions. The system includes tools for tracking referrals, managing customer rewards, and implementing customized loyalty programs to encourage repeat purchases. Fidelidade Black provides businesses with analytics to monitor referral performance, conversion rates, and customer engagement metrics. The platform offers implementation support, training resources, and ongoing customer success assistance to help businesses maximize their referral marketing strategy. Fidelidade Black integrates with operations to create growth through customer advocacy and relationship building.

## What is Fidelidade Black used for?

[Referral](https://www.capterra.com/referral-software/)[Lead Generation](https://www.capterra.com/lead-generation-software/)[Partner Management](https://www.capterra.com/partner-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

R$597

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Fidelidade Black?[Manage this product listing](https://www.g2.com/products/fidelidade-black/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Fidelidade Black

0.0

VS.

[4.7 (703)](https://www.capterra.com/p/147442/Post-Affiliate-Pro/reviews/)

Starting Price

R$597

Flat Rate, Per Month

Starting Price

$129

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.3 (137)

Value For Money

0.0 (0)

Value For Money

4.5 (129)

Customer Service

0.0 (0)

Customer Service

4.7 (130)

## Fidelidade Black alternatives

[4.6 (101)](https://www.capterra.com/p/139089/Referral-Rock-Software/reviews/)

Starting price

$250.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (547)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Viral Loops](https://www.capterra.com/p/150927/Viral-Loops/)

[4.6 (137)](https://www.capterra.com/p/150927/Viral-Loops/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/150927/Viral-Loops/)

[Referral Factory](https://www.capterra.com/p/218230/Referral-Factory/)

[4.8 (162)](https://www.capterra.com/p/218230/Referral-Factory/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/218230/Referral-Factory/)

## FAQs about Fidelidade Black

Overview

### What company size and specific industries is Fidelidade Black built for?

Fidelidade Black is designed for businesses in sectors with high perceived value or recurring services, including healthcare, aesthetics, accounting, services, education, photography, construction, premium fashion, consulting, and training courses. It is suited to companies that rely on repeat business and customer loyalty.

Features and Usability

### What are the key features of Fidelidade Black?

Fidelidade Black offers referral and loyalty tools such as affiliate management, employee and customer referrals, referral tracking, and rewards management. It also includes lead generation features like landing pages, web forms, lead capture, lead qualification, and lead verification, plus contact management, conversion tracking, activity dashboards, alerts, and an API.

Getting Started and Support

### What training and onboarding options does Fidelidade Black offer?

Fidelidade Black provides live online sessions, webinars, documentation, and videos. Live online sessions and webinars support guided instruction, while documentation and videos give teams written and visual reference material for self-paced learning and review.

Getting Started and Support

### What customer support options does Fidelidade Black offer?

Fidelidade Black provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback is available about support experience, so there is no evidence to describe response times, helpfulness, or common frustrations.

## Features

AI summary

Based on 6,570 Partner Management reviews

Capterra data shows that buyers of lead generation software rank the following features as their top priorities:

-   **Search/Filter** (**44%** of reviewers rated this feature as critical)
-   **Lead Capture** (**50%**)
-   **Lead Management** (**42%**)

Fidelidade Black supports all three of the features reviewers value most: **Search/Filter**, **Lead Capture**, and **Lead Management**. Together, these capabilities help businesses find the right prospects faster, collect lead information efficiently, and keep follow-up activities organized, allowing teams to manage the sales pipeline more effectively and turn more interest into qualified opportunities.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Affiliate Management

Track an affiliate partner's promotion of a product or service and any associated sales

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Contact Management

Manage, organize, and store contact information

Fidelidade Black 25 features

### All Features
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Affiliate Management: Track an affiliate partner's promotion of a product or service and any associated sales
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads
- Employee Referral Management: Manage and track employee referrals for open job positions
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- For Customer Referrals: For customer referral programs / referral marketing products
- For Employee Referrals: Products that allow employees to make referrals for open job positions
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Lead Verification/Validation: Ensure the authenticity of each lead by verifying their information, eliminating duplicate leads/contacts, etc.
- Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases
- Performance: Identify the most performant content and the types of content that can be improved or eliminated.
- Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams
- Referral Tracking: Log and store the source of contacts/leads
- Rewards Management: Strategize and implement rewards for returning customers, employees and other members
- ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria

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## Pricing

Free Trial

Único Ilimitado

R$597.00

Flat Rate,Per Month

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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