--- title: "Kaseya VSA Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Kaseya VSA Software - reviews, pricing plans, popular comparisons to other IT Management products and more." source_url: "https://www.capterra.com/p/100303/Kaseya-VSA/" page_type: "product" language: "en" --- # Kaseya VSA Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Kaseya VSA ## What is Kaseya VSA? Kaseya VSA is an integrated IT systems management platform that can be leveraged seamlessly across IT disciplines to streamline and automate your IT services. Kaseya VSA integrates key management capabilities into a single platform. Kaseya VSA gives your IT Team the ability to automate hundreds of tasks and workflows; manage any device, anywhere, at anytime; and protects every endpoint with enhanced threat detection, automated patch management, and more. ## What is Kaseya VSA used for? [Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[IT Management](https://www.capterra.com/it-management-software/)[Remote Desktop](https://www.capterra.com/remote-desktop-software/) Top alternative Featured Overall rating Based on 207 user reviews Reviews sentiment Positive 77% Neutral 17% Negative 5% Pros & cons Comprehensive remote management capabilities Centralized and flexible remote access Complex and unintuitive interface Slow and inconsistent support responses Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Kaseya VSA?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.kaseya.com&name=Kaseya VSA) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Kaseya VSA 4.1 (207) VS. [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting Price Contact vendor Starting Price $1.75 Other Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.6 (207) Ease Of Use 4.0 (253) Value For Money 3.7 (182) Value For Money 3.9 (239) Customer Service 3.6 (189) Customer Service 3.9 (242) ## Kaseya VSA alternatives [4.3 (201)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.7 (295)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (451)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.2 (73)](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/100303/Kaseya-VSA/alternatives/) ## FAQs about Kaseya VSA Overview ### What problems does Kaseya VSA solve? Kaseya VSA solves slow remote support, manual patching, scattered endpoint management, and repetitive maintenance across multiple client environments. MSPs, help desk teams, and small IT departments use it to remotely access devices without VPN, push scripts and software in bulk, monitor assets, and resolve issues without onsite visits or interrupting users. Answer based on 120 reviews Overview ### Which roles and teams benefit most from Kaseya VSA? Kaseya VSA is most used by IT managers, directors, and infrastructure teams that need centralized endpoint monitoring, patching, remote support, and asset control. Managed service leaders, owners, and executives benefit from standardized operations, faster issue resolution, and visibility into device health, security coverage, and service delivery performance. Answer based on 203 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Kaseya VSA built for? Kaseya VSA serves small businesses most often, with 69% of reviewers, especially in Information Technology and Services at 44%. It is built for managed service providers, IT departments, cybersecurity professionals, network administrators, and IT service providers, with additional use in Computer & Network Security and Computer Software, each at 6%. Answer based on 207 reviews Features and Usability ### What are the key features of Kaseya VSA? Kaseya VSA includes core remote monitoring and management features such as Remote Control, Live Connect, patch management, scripting, and software deployment. Differentiating capabilities include device discovery, asset auditing, policy management, and alerting with automated workflows, giving IT teams centralized endpoint support, background troubleshooting, and maintenance across multiple organizations. Answer based on 70 reviews Integrations ### Which third-party tools and platforms does Kaseya VSA integrate with? Kaseya VSA integrates with over 40 third-party tools, including Autotask PSA, ConnectWise PSA, Bitdefender GravityZone, Acronis Cyber Backup, BrightGauge, Cisco, Datto SIRIS, and Addigy. Its catalog also spans service management, backup, VoIP, MDM, and customer engagement platforms such as BVoIP, Cherwell Service Management, and CloudRadial. Answer based on 12 reviews Getting Started and Support ### How easy is it to onboard and train a team on Kaseya VSA? Kaseya VSA offers in-person training, live online sessions, webinars, documentation, and videos, giving teams several ways to learn. Basic tasks are usually picked up quickly by help desk staff and experienced IT users, while admins, developers, and lower-level technicians often need more time for advanced features, rollout, and procedure building. Answer based on 26 reviews Getting Started and Support ### What customer support options does Kaseya VSA offer, and how do users rate the experience? Kaseya VSA offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Users describe support as mixed: some report quick, helpful responses and knowledgeable technicians, while others cite slow ticket follow-up, inconsistent escalation quality, outdated documentation, and longer resolution times for complex or large-deployment issues. Answer based on 81 reviews User interface ### Is Kaseya VSA easy to use? Kaseya VSA offers broad device management tools, but the interface often feels dated, cluttered, and harder to learn than newer IT platforms. Managed service providers and internal IT teams like the depth and web access, while many new users find navigation inconsistent, documentation thin, and routine tasks harder than expected. Answer based on 39 reviews ## Pros and Cons Comprehensive remote management capabilities 95% positive reviews out of 38 Most users comment remote control enables secure, fast access and efficient support for numerous devices. Complex and unintuitive interface 65% negative reviews out of 55 Some reviewers find ease of use lacking due to clunky navigation, steep learning curve, and confusing configuration. Centralized and flexible remote access 82% positive reviews out of 33 Most reviewers indicate remote connection streamlines device management, automation, and rapid support from one console. Slow and inconsistent support responses 53% negative reviews out of 45 Some users say customer support is unreliable, slow to respond, and often fails to resolve issues promptly. Extensive automation and management tools 80% positive reviews out of 25 Most reviewers find features comprehensive, enabling automation, efficient IT management, and consistent user experience. ## Features AI summary Based on 5,511 IT Management reviews Capterra reviewers point to these as the top features buyers look for in IT Management software: - **Patch Management** (**56%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**47%**) - **Access Controls/Permissions** (**39%**) Kaseya VSA supports all three of the features reviewers rank highest: **Patch Management**, **Real-Time Monitoring**, and **Access Controls/Permissions**. Together, these capabilities help businesses keep systems updated, track device and network health as issues happen, and manage user access more securely, allowing teams to maintain IT performance, reduce risk, and respond faster to problems. Patch Management 4.5 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Install software updates and bug fixes remotely Real-Time Monitoring 4.6 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Active monitoring of systems, applications, or networks Access Controls/Permissions 3.8 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Remote Access/Control 4.2 (15) 66.67% of 15 reviewers that rated this feature as important or highly important Access work applications remotely, for when working away from the office and/or traveling Real-Time Notifications 3.9 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Server Monitoring 4.5 (12) 91.67% of 12 reviewers that rated this feature as important or highly important Continuously scan servers on a designated network to monitor health and search for any irregularities or failures Kaseya VSA 128 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Active Directory Integration: Integrates with Active Directory - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Anti Virus: Prevents, detects and removes malware - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Automatic Patch Deployment: Set a time to deploy patches automatically - Automatic Scans: Setup recurring or automatic scans - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Bandwidth Monitoring: Measure the actual bandwidth available on a local network (LAN or WiFi) - Baseline Manager: Define network parameters and threshold settings to monitor network health and take necessary precautions - Change Management: Track and monitor efficient handling of all changes/transitions - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - CPU Monitoring: Monitor performance details involving CPU/memory utilization - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Visualization: Graphical representation of data - Deployment Management: Manage the processes involved when making the application ready for use - Desktop Virtualization: Creates virtual version of end user's desktop environment or operating system - Device Auto Discovery: Automatically scan the network for devices and take pre-defined actions upon discovery - Device Management: Maintenance and upkeep of physical and/or virtual devices - Diagnostic Tools: Access client's system information, including hardware and software configuration, to perform diagnostics - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Monitoring: Ability to oversee and optimize the operations of a mail server - Employee Activity Monitoring: Monitor and track what your employees are doing - Event Logs: A chronological record of actions or occurrences within a network, software, or process - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - For MSPs: Intended to be used by managed service providers - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Incident Management: Manage and track all disruptions and incidents - Inventory Management: Track and manage inventory levels to maintain proper supply - IP Address Monitoring: Monitor the IP addresses of the incoming traffic - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - IT Asset Tracking: Monitor the movement of one or more IT assets throughout the organization - IT Reporting: Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - License Management: Track and organize the number of licenses available to the organization - Live Chat: Ability to chat online in real time - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Mobile Device Management: Control, secure and enforce policies on mobile devices such as smartphones, tablets etc. - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-User Collaboration: Two-way actions and communication between multiple users in real time - Multiple Monitor Access: Access multiple screens from one centralized location - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Network Mapping: Network topology maps providing infrastructure visualization for devices, connections, configurations, etc. - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Network Resource Management: Monitor and manage resource utilization for network infrastructure - Network Wide Management: The ability to manage all patches within a network - Patch Management: Install software updates and bug fixes remotely - Patch Prioritization: Determine which patches should receive immediate attention - Patch Testing: Test patches before deployment to mitigate security risks - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Print Management: Helps control, track and monitor printing processes - Problem Management: Identify and solve underlying cause of incident(s), and prevent future incidents from occurring - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Projections: Estimate or forecast of a future scenario based on the study of present trends - Real-time Alerts: Receive notification of issues as soon as they occur - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment - Remediation Management: Identify and orchestrate execution of actions needed to restore systems to optimal conditions - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Monitoring & Management: Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications - Remote Support: Provide support to your customers and employees remotely over a shared network - Remote Update/Installation: Deploy updates or install new software remotely - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - Screen Recording: Record and save a video file of what is happening on a computer screen - Screen Sharing: Digitally share screen view with others - Secure Data Storage: Securely stores data to prevent data loss or breaches - Secure Login: At least a username and password is required to access the system - Security Tools: Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Session Recording: Record active support and chat sessions for auditing and training - Session Transfer: Transfer a support session to another team member - Simple Network Management Protocol (SNMP): Internet standard protocol for collecting information about managed devices on a network - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Support Ticket Management: Allow customers/users to submit support queries and service requests - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - Unattended Access: Manage computers located anywhere without the remote customer present at the other end - Uptime Reporting: Track the availability time for a designated network or website over a given period of time - Virtual Machine Monitoring: Track and manage virtual machines (VMs) running on physical host machines - Vulnerability Scanning: Discover patch statuses and vulnerabilities - Web Traffic Reporting: Collect and analyze traffic data about website visitors - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (207) 4.1 Based on 207 reviews ## Pricing Value for money 3.7 (182) Free Trial [View pricing plan details](https://www.capterra.com/p/100303/Kaseya-VSA/pricing/) Basic Custom Quote Available It includes: - RMM - Endpoint Management - IT Management for Msps Value for money 3.7 (182) 3.7 Based on 182 reviews ## Integrations [ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Malwarebytes for Business](https://www.capterra.com/p/251770/Malwarebytes-for-Business/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ IT Glue](https://www.capterra.com/p/170401/ITGlue/)[ ConnectWise PSA](https://www.capterra.com/p/107931/ConnectWise-Manage/)[ Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.6 (189) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.6 (189) 3.6 Based on 189 reviews ## User reviews Overall rating 4.1 Based on 207 reviews Filter by rating 5(73) 4(87) 3(36) 2(7) 1(4) Mentioned topic Sorted by most recent BA Bobby A. Technical Support Information Technology and Services ### "Strong RMM platform for MSP endpoint management" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 3, 2026 Overall, Kaseya VSA has been good for MSP work. It helps with remote access, security, customer support, and managing computers without having to jump between a bunch of tools. It is not perfect, but once you learn where everything is, it does the job and helps save time. Pros Kaseya VSA has been helpful for remote access, managing devices, and keeping up with security and support across multiple clients. It saves time when needing to connect to a computer, check issues, or push basic fixes without being onsite. For the value, it gives a lot of tools in one place once everything is set up. Cons The main thing I like least is that it can feel a little clunky at times. Some areas have a learning curve, and bugs or connection issues can make simple tasks take longer than they should. Installation and setup are not terrible, but they could definitely be smoother. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Emmanuel K. Sr. Business Administrator Automotive ### "Great Product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 30, 2025 Overall great. Good customer service, great product and easy to use and implement within our business. Pros The simplicity to use and the ease of implementation. I do appreciate the add-ons as well. Cost works out better too. Cons Can be a bit pricey, however it's competitive. It is definitely a hard pill to swallow and need to consider the budget. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Shawn S. Senior Systems Administrator Information Technology and Services ### "VSA RMM Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 13, 2025 We are happy with VSA but are considering moving to Datto since it has deeper integration to Autotask. Pros I like many aspects of VSA. I like the automations I can create using policies, I like the ease of the procedure builder to further automation, and it allows us to manage many endpoints with limited manpower. Cons The two things I like the least is the contract Kaseya forces you to sign for 3 or more years and the functionality of the Live Connect remote control. Alternatives considered [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Reasons for choosing Kaseya VSA The integrations across the Kaseya product line are what steered us towards VSA. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD Jordan D. Special Operations Information Technology and Services ### "VSA is a solid product" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 June 12, 2025 Pros It fits pretty well into the Kaseya ecosystem. The integrations into the other products make it pretty simple to setup. Cons The product is not as robust as other RMM platforms so you may find yourself needing to supplement the features with another product. Switched from [Datto RMM](https://www.capterra.com/p/213158/Datto-RMM/) [N-central](https://www.capterra.com/p/13803/N-central/) [ConnectWise Automate](https://www.capterra.com/p/142789/ConnectWise-Automate/) Negotiated price point make it nearly impossible to say no. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CR Christopher R. Technician Information Technology and Services ### "Looks Old, Runs Like New" 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 14, 2025 I used Kaseya for a number of years at an MSP and it served us more than well enough. We were always finding new ways to use it to improve our efficiency. Pros Absolutely fantastic software, does everything you could ever want and more from patch management to monitoring to automation. Cons My one and only gripe with Kaseya is the clunky-ness of the interface and how it looks and feels like software out of the mid-90s. HOWEVER - this is only because it is difficult to train a modern worker used to more polished looking software to use it. If you can personally handle the old feel, it's perfect. Switched from [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) Mandatory as our company no longer supported the former. Alternatives considered [ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/) [N-central](https://www.capterra.com/p/13803/N-central/) Reasons for choosing Kaseya VSA Board members wanted Kaseya due to (at the time) best price. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS David S. Owner Information Technology and Services ### "Very effective endpoint management solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2025 Overall I am very happy with VSA, it is fairly easy to use once its up and running and it makes it easy for me to manage multiple endpoints. Pros VSA allows me to easily manage all of my endpoints and also makes it easy to provision and manage security solutions. Cons The learning curve required to impliment the software is quite steep and sometimes it can be hard to find the features that I require. Switched from [Autotask PSA](https://www.capterra.com/p/223239/Autotask-PSA/) to save money and to find a software with more features. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Engineer Food & Beverages ### "Kaseya good IT tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 6, 2025 Pros Kaseya is a brilliant tool for automating software deployment or remote script execution across an entire IT estate. Cons Kaseya Live Connect is often unstable when connected remotely. Switched from [TeamViewer ONE](https://www.capterra.com/p/194565/TeamViewer/) Kaseya is more comprehensive for IT asset management Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FK Frank K. President Computer Networking ### "Kaseya Scam" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 1/10 October 14, 2024 Horrible frightening company. If they have to scam to sell, don't even ask for anything from them or you will be scammed thousands of dollars. Pros Nothing its a total scam, they send me equipment i didn't ask for so they collect monthly payments from my company. Stay away from them!!! I am warning you!! Cons They send you equipment you don't want or didn't ask for then they tell you it's a free trial and then Kaseya sends you bills they keeping adding. I never took the equipment they sent me out of the box and there charging me for no usage Alternatives considered [Datto Workplace](https://www.capterra.com/p/213159/Datto-Workplace/) [Datto EDR](https://www.capterra.com/p/10013021/Datto-EDR/) Reasons for choosing Kaseya VSA Free Trial but there wasn't one they started charging immediately. Don't get this product Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FP Fernando P. Administrative Computer Software ### "Kaseya VSA is a lifesaver for managing all our IT tasks in one place, from patch management to remote control! Can't imagine my workday without it." 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 4, 2024 Pros Love the easy-to-use remote monitoring and automation features. It saves me so much time and keeps everything running smoothly. Cons Sometimes the interface feels a bit cluttered and overwhelming. Would appreciate a more streamlined user experience and better documentation for certain features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AF Alexia F. CMO Consumer Electronics ### "Kaseya VSA makes managing all my IT systems a breeze, saving me time and hassle." 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 September 1, 2024 Pros The remote management and monitoring features are top-notch, and the dashboard is intuitive to use. Cons Sometimes the software can be a bit overwhelming with its wide array of features, and could benefit from more streamlined user guidance. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/100303/Kaseya-VSA/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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