--- title: "Squarebox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Squarebox Software - reviews, pricing plans, popular comparisons to other CRM products and more." source_url: "https://www.capterra.com/p/10030341/Squarebox/" page_type: "product" language: "en" --- # Squarebox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Squarebox ## What is Squarebox? Squarebox is an AI-based CRM solution designed specifically for WhatsApp business communication. The system centralizes lead management by collecting prospects from multiple platforms including Facebook, Instagram, Google Ads, and spreadsheets into a single dashboard where they are automatically tagged and qualified through AI-driven conversations. Squarebox features broadcast messaging capabilities, triggers for automated workflows, and a shared inbox that streamlines team communication while tracking lead progress in real-time. The platform integrates with various third-party applications such as Notion, Slack, Google Drive, and OpenAI to enhance functionality. The system helps businesses manage customer interactions, automate follow-ups, send reminders, and handle initial queries through AI assistance, allowing teams to focus on converting qualified leads rather than manual administrative tasks. ## What is Squarebox used for? [CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price ₹2499 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Squarebox?[Manage this product listing](https://www.g2.com/products/squarebox/claim_requests/new?auto=true) ## Squarebox Overview Updated September 2026 AI summary Squarebox offers small and midsize businesses a CRM solution that organizes contacts, manages leads, and tracks interactions through a web-based platform. Key features include activity dashboards, reporting, workflow and calendar management, and mobile access. Optional tools such as lead scoring, customizable fields, and alerts support tailored sales processes and help businesses capture, qualify, and follow up on new opportunities. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Squarebox 0.0 VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price ₹2499 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (4,388) Value For Money 0.0 (0) Value For Money 4.0 (3,517) Customer Service 0.0 (0) Customer Service 4.1 (3,527) ## Squarebox alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about Squarebox Features and Usability ### What are the key features of Squarebox? Squarebox offers lead capture, lead generation, lead management, lead qualification, and lead scoring for sales pipeline control, plus task management and workflow management for follow-up work. It also includes reminders, calendar management, contact management, activity dashboard, alerts/notifications, reporting/analytics, segmentation, customizable fields, data import/export, and mobile access. Pricing ### How much does it cost and what fees or limitations are included? Squarebox starts at ₹2499 per month for the Starter plan, which includes basic analytics, automation flows, broadcasts, scheduling, segmentation, and a shared team inbox for up to 5 users. The AI-Scale plan costs ₹4999 per month, and Enterprise pricing is not listed. A free trial is available. Integrations ### Which third-party tools and platforms does Squarebox integrate with? Squarebox integrates with Google Drive, Google Sheets, Notion, Slack, Razorpay, and Zoho Books. These integrations cover file storage, collaboration, note-taking, payments, and accounting, giving teams direct connections to common work and finance tools. Getting Started and Support ### What customer support options does Squarebox offer? Squarebox provides Email/Help Desk support and FAQ/Forum resources for customer assistance. With no reviewer feedback about support experiences available, no claims can be made about response speed, helpfulness, or common frustrations. The listed channels are the only confirmed support options. ## Features AI summary Based on 14,838 CRM reviews Capterra reviewers point to these CRM features as the highest priorities for buyers: - **Data Security** (**51%** of reviewers rated this feature as critical) - **Customer Database** (**52%**) - **Real-Time Data** (**56%**) Squarebox includes other CRM capabilities that reviewers also consider important, such as **Contact Management** (**44%**). This feature gives teams a central place to organize contact details, keep communication records up to date, and manage relationships more efficiently, helping businesses maintain better visibility into customer interactions and follow-up needs. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Calendar Management Track and manage schedules and meetings via an integrated calendar Contact Management Manage, organize, and store contact information Customizable Fields Customize data fields to support various needs and use cases Data Import/Export Import and export data to and from software applications Squarebox 19 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Contact Management: Manage, organize, and store contact information - Customizable Fields: Customize data fields to support various needs and use cases - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Mobile Access: Access software remotely via mobile devices - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Segmentation: Group leads or contacts based on their specific characteristics - Task Management: Create, manage and track all task activities and progression - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10030341/Squarebox/pricing/) Starter ₹2,499 Flat Rate,Per Month It includes: - WhatsApp Business API access - Shared Team Inbox (Up to 2 users) - Quick Replies - WhatsApp Template Library - Contact Segmentation and filters - Broadcast Campaigns - Single WhatsApp Number Support - Shared Team Inbox (Up to 5 users) - Basic Automation Flows (Auto-replies) - Smart Contact Segmentation - Campaign and message Scheduler - Basic Analytics & Reporting AI-Scale ₹4,999 Flat Rate,Per Month It includes: - Shared Team Inbox (upto 10 users) - AI Message Suggestions (based on context) - AI Replies from Knowledge Base (FAQ-based responses) - Voice Agent Automation (Auto-calls + call follow-ups) - Drip Campaigns - Advanced Analytics & Conversation Insights - Webhooks & Developer APIs - Multi-Stage Lead Qualification Flows Enterprise Custom Quote Available It includes: - Custom Integrations & Workflows - High-Throughput Messaging (for large campaigns) - Downloadable Reports - Dedicated Account Manager - Priority Support with SLA - Personalized Onboarding & Team Training - Multi-Number WhatsApp Setup - Unlimited Users with Custom Roles ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[ Notion](https://www.capterra.com/p/186596/Notion/)[ Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[ Razorpay](https://www.capterra.com/p/179263/Razorpay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.