--- title: "PromptX Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PromptX Software - reviews, pricing plans, popular comparisons to other Enterprise Search products and more." source_url: "https://www.capterra.com/p/10030385/PromptX/" page_type: "product" language: "en" --- # PromptX Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 18, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) PromptX ## What is PromptX? PromptX is an AI-powered enterprise knowledge platform that unifies scattered data across documents, emails, cloud apps, and legacy systems into a secure, searchable workspace. With context-aware AI search, verifiable answers, and agentic automation, PromptX transforms fragmented enterprise knowledge into actionable, compliance-ready intelligence. Designed for enterprises and public sector organizations, PromptX enables teams to: Ask conversational questions and get trusted, citation-backed answers in seconds — Auto Search automatically routes queries across email, connected tools, or the internal knowledge base. Transform unstructured files, reports, and chat logs into structured Knowledge Cards through the Document Search Agent and AI-powered Document Classification, complete with auto-ingestion, semantic tagging, entity recognition, and confidence scores. Collaborate securely with role-based workspaces and adaptive prompts, while built-in multimodal AI analyzes PDFs, Word, Excel ## What is PromptX used for? [Productivity](https://www.capterra.com/productivity-software/)[Enterprise Search](https://www.capterra.com/enterprise-search-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PromptX?[Manage this product listing](https://www.g2.com/products/promptx/claim_requests/new?auto=true) ## PromptX Overview Updated September 2026 AI summary PromptX provides organizations of all sizes with enterprise search and productivity capabilities, enabling users to search, filter, and analyze content across multiple data sources. With features such as AI-driven natural language search, document management, and real-time analytics, PromptX offers flexible deployment via cloud or web and supports integrations, compliance management, and customizable access controls for diverse business needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PromptX 0.0 VS. [### Google Docs](https://www.capterra.com/p/160756/Google-Docs/) [4.7 (29,203)](https://www.capterra.com/p/160756/Google-Docs/reviews/) Starting Price Contact vendor Starting Price $6 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (29,126) Value For Money 0.0 (0) Value For Money 4.8 (20,679) Customer Service 0.0 (0) Customer Service 4.4 (18,711) ## PromptX alternatives Highest Rated [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) [4.8 (19,521)](https://www.capterra.com/p/176574/Excel/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176574/Excel/) [Slack](https://www.capterra.com/p/135003/Slack/) [4.7 (24,209)](https://www.capterra.com/p/135003/Slack/reviews/) Starting price $8.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/135003/Slack/) [Grammarly](https://www.capterra.com/p/170306/Grammarly-Business/) [4.7 (7,224)](https://www.capterra.com/p/170306/Grammarly-Business/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/170306/Grammarly-Business/) [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) [4.7 (2,905)](https://www.capterra.com/p/227146/Microsoft-Word/reviews/) Starting price $9.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227146/Microsoft-Word/) ## FAQs about PromptX Overview ### What company size and specific industries is PromptX built for? PromptX is designed for enterprises in finance, healthcare, legal, marketing, and manufacturing, as well as public sector organizations in defense, procurement, education, and the NHS. It also targets consulting firms and other knowledge-intensive organizations that need support across information-heavy business functions. Features and Usability ### What are the key features of PromptX? PromptX offers AI/Machine Learning features for semantic search, natural language search, fuzzy search, query suggestions, and text analysis. It also includes access controls/permissions, user management, workflow management, reporting and statistics, real-time analytics, document management, file sharing, metadata management, and integrations with third-party systems. Integrations ### Which third-party tools and platforms does PromptX integrate with? PromptX integrates with Google Drive, Microsoft SharePoint, MongoDB, OneDrive, and Slack. These catalog integrations cover file storage, collaboration, and database connectivity, giving PromptX support for common document and team workflows across cloud and data environments. Getting Started and Support ### What training and onboarding options does PromptX offer? PromptX provides documentation and videos to help teams get started. Documentation supports self-paced reference for setup and feature checks, while videos offer visual walkthroughs of key tasks and product functions. Getting Started and Support ### What customer support options does PromptX offer? PromptX provides email/help desk support and a knowledge base. The available information does not include user feedback on support quality, response times, or helpfulness, so no conclusions can be drawn about the support experience beyond the listed channels. ## Features AI summary Based on 218 Enterprise Search reviews Capterra data shows that buyers of enterprise search software rank the following features as their top priorities: - **Full Text Search** (**47%** of reviewers rated this feature as critical) - **Natural Language Search** (**45%**) - **Search/Filter** (**45%**) PromptX supports all three features that reviewers rate as most important: **Full Text Search**, **Natural Language Search**, and **Search/Filter**. Together, these capabilities help businesses find information faster, refine results more accurately, and let teams work with less time spent searching across large volumes of content. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Chat/Messaging Communicate using direct chat or messages within the system PromptX 41 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Chat/Messaging: Communicate using direct chat or messages within the system - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Data Import/Export: Import and export data to and from software applications - Data Storage Management: Manage and store data in a database - Data Visualization: Graphical representation of data - Decision Making: Makes informed choices based on available data and objectives - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Faceted Search/Filtering: Faceted Search/Filtering - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For eCommerce: Intended to be used by online stores - For Enterprises: Designed for large businesses - Full Text Search: Search for specific words or phrases within a document or database - Indexing: Compile and organize data into specific metrics - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Metadata Management: Collect and maintain structured information that describes data or content - Multiple Data Sources: Allows users to manage data from a number of sources - Natural Language Search: Ability to interact with the application using human languages such as English - Productivity Tools: Tools to facilitate the production of information and promote efficiency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Query Suggestions: See options for potential search queries within the system - Real-Time Analytics: Analyze and gain insights into data in real-time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Team Collaboration: Allow multiple team members to edit and work on the same document - Text Analysis: Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial available ## Integrations [ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ OneDrive](https://www.capterra.com/p/161304/OneDrive/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Confluence](https://www.capterra.com/p/136446/Confluence/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.