--- title: "Solve Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Solve Software - reviews, pricing plans, popular comparisons to other Facility Management products and more." source_url: "https://www.capterra.com/p/10030411/Solve/" page_type: "product" language: "en" --- # Solve Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 25, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Solve ## What is Solve? Solve is a facilities management software that streamlines occupant request handling in property environments. The system enables users to report workplace issues quickly without requiring app installation or login, automatically logging and visualizing these requests on heatmaps for problem area identification. Solve features automated workflows that assign priority levels and responsible teams for each request type, with real-time notifications alerting building managers to reported issues. The platform includes analytics that provide insights into recurring requests and operational inefficiencies, helping property managers make data-driven decisions. The software centralizes issue tracking, supports maintenance optimization, and facilitates communication between occupants and management teams across various property types including workplaces, multi-tenant buildings, co-working spaces, student accommodations, and hospitality settings. ## What is Solve used for? [Facility Management](https://www.capterra.com/facility-management-software/)[Issue Tracking](https://www.capterra.com/issue-tracking-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €750 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Solve?[Manage this product listing](https://www.g2.com/products/hereworks-solve/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Solve 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price €750 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (14,532) Value For Money 0.0 (0) Value For Money 4.6 (9,923) Customer Service 0.0 (0) Customer Service 4.7 (9,679) ## Solve alternatives [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (522)](https://www.capterra.com/p/107225/SysAid/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about Solve Features and Usability ### What are the key features of Solve? Solve offers issue tracking, ticket management, and task management for handling work items, plus workflow management and prioritization for routing and ordering requests. Core features also include alerts/escalation, a self-service portal, dashboards, reporting & statistics, and third-party integrations for connecting related systems. Pricing ### How much does it cost and what fees or limitations are included? Solve offers a €750 monthly flat-rate Basic plan and a €1,250 monthly flat-rate Professional plan. The Basic plan includes 500 assets, app-free problem reporting, asset management, a single building, and Solve Analytics. A free trial is available, while Professional adds 2,500 assets, five buildings, API access, authenticated reporting, and single sign-on. Integrations ### Which third-party tools and platforms does Solve integrate with? Solve integrates with Microsoft 365 and Microsoft Teams. Getting Started and Support ### What customer support options does Solve offer? Solve provides FAQ/Forum and Chat support. With no reviewer feedback available about support experiences, user sentiment on response times, helpfulness, or common frustrations cannot be summarized from the catalog data. ## Features AI summary Based on 2,478 Facility Management reviews Capterra reviewers highlight these features as the top priorities when choosing issue tracking software: - **Ticket Management** (**58%** of reviewers rated this feature as critical) - **Support Ticket Management** (**57%**) - **Task Progress Tracking** (**53%**) Solve supports **Ticket Management**, giving teams a clear way to log, organize, and respond to issues. However, it does not include **Support Ticket Management** or **Task Progress Tracking**. Instead, it offers **Workflow Management** (**55%**), which can help teams coordinate issue resolution steps and keep work moving through defined processes. Together, these capabilities help businesses stay organized, improve visibility into issue handling, and give teams a more efficient way to manage day-to-day work. Alerts/Escalation System alerts about the need to escalate an issue or request Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Issue Tracking Record and follow the progress of every issue Prioritization Arrange tasks based on the level of priority or urgency Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Solve 10 features ### All Features - Alerts/Escalation: System alerts about the need to escalate an issue or request - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Issue Tracking: Record and follow the progress of every issue - Prioritization: Arrange tasks based on the level of priority or urgency - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10030411/Solve/pricing/) Basic €750.00 Flat Rate,Per Month It includes: - Single Building - 500 assets - App Free problem Reporting - Asset Management - Solve Analytics Professional €1,250 Flat Rate,Per Month It includes: - 5 buildings - 2500 assets - Single Sign On​ - API Access - Authenticated Reporting Enterprise Custom Quote Available It includes: - Unlimited Buildings & Tags - Customisation - Hereworks Happy Platform ## Integrations [ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.