# Member Lounge Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Member Lounge Software - reviews, pricing plans, popular comparisons to other Membership Management products and more. Source: https://www.capterra.com/p/10030428/Member-Lounge --- # Member Lounge Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Member Lounge ## What is Member Lounge? Member Lounge redefines membership management by leveraging Artificial Intelligence to automate the entire member lifecycle, from initial onboarding to retention. Designed for administrators seeking operational efficiency, the platform centralizes member data through seamless CRM integration, ensuring that all records are synchronized in real-time without manual entry. Beyond simple database functions, Member Lounge drastically reduces administrative burden by automating routine communications, such as event reminders and engagement prompts, allowing staff to focus on strategy rather than logistics. It features secure Single Sign-On (SSO) access and a searchable directory, giving organizations strict control over data privacy while providing members with a frictionless self-service experience. By combining powerful backend management tools with front-end engagement features, Member Lounge helps organizations streamline operations, secure data, and drive consistent revenue growth. ## What is Member Lounge used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Community](https://www.capterra.com/community-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$490 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Member Lounge?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://memberlounge.app&name=Member Lounge) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Member Lounge 4.5 (2) VS. [4.4 (611)](https://www.capterra.com/p/145039/WellnessLiving/reviews/) Starting Price CA$490 Flat Rate, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.3 (609) Value For Money 5.0 (2) Value For Money 4.2 (554) Customer Service 5.0 (2) Customer Service 4.3 (577) ## Member Lounge alternatives [4.4 (356)](https://www.capterra.com/p/136861/Glofox/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Starting price $780.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.9 (122)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Starting price $829.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (652)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars ## FAQs about Member Lounge Overview ### What company size and specific industries is Member Lounge built for? Member Lounge is designed for associations and societies, especially membership teams led by membership directors. It fits organizations of any size that need to automate events, improve retention, and manage an AI-powered community hub with CRM integration. Features and Usability ### What are the key features of Member Lounge? Member Lounge offers membership management features such as member types, renewals, signup, onboarding, and a member directory. It also includes access controls, user management, and single sign-on, plus communication tools like @mentions, email templates, reminders, newsletters, forums, surveys, and real-time notifications. Pricing ### How much does it cost and what fees or limitations are included? Member Lounge starts at CA$490 per month for the Growth plan, which includes 500 members, 1,500 free users, one membership website, and one discussion group. Additional paid members cost 50c each per month. The Engage plan costs CA$1,490 per month and includes 1,000 members, 3,000 free users, and more features. Integrations ### Which third-party tools and platforms does Member Lounge integrate with? Member Lounge integrates with CiviCRM, HubSpot CRM, and Stripe. These catalog integrations cover CRM and payment processing needs, giving organizations options for member data management, contact tracking, and online billing within a connected workflow. Getting Started and Support ### What training and onboarding options does Member Lounge offer? Member Lounge provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide self-paced walkthroughs for setup and feature learning. Getting Started and Support ### What customer support options does Member Lounge offer? Member Lounge provides email/help desk, FAQ/forum, knowledge base, and phone support. Support details are presented through self-service resources and direct contact options, giving users multiple ways to seek help. No reviewer feedback is available to describe response times, helpfulness, or common support issues. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Member Database 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Reminders 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity Activity Dashboard 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Attendance Tracking 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups Electronic Payments 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Member Lounge 51 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Track the attendance of specific individuals or groups Track and manage schedules and meetings via an integrated calendar Manage and track all internal and external communication conducted via calls, email, text, or chat Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Accept and process credit card transactions Add customized logos and colors to align with company branding Track products that are for sale at a reduced price or part of coupon promotions Online forums/groups where users can ask questions, share ideas, best practices, etc. Store and organize documents in a centralized system Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Tracks metrics that provide insight into how a user interacts with any interface or product Manage the enrollment and onboarding of all new members and accepted applications A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Find & retrieve relevant data or documents Organize and edit a group of people's policy and members Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Database of members to track personal information of individuals and families Conveniently automatically renew memberships at the end of subscriptions Registration process to become members by providing relevant information and agreeing to terms Controls/tools to moderate the session Accept, record, and reconcile financial transactions Adjust communications based on previous interactions or personal preferences Notifications that are delivered to users as soon as an event occurs Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Allocate and manage resources, such as employees, equipment, facilities, and other assets Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Gauge satisfaction and receive information for improvement and success Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Record, update and manage waiting lists Built-in website builder or integration with third-party site Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Growth CA$490.00 Flat Rate,Per Month It includes: - 500 members - 1,500 Free users - Membership website - Events - One Discussion Group - Job board Engage CA$1,490 Flat Rate,Per Month It includes: - 1,000 members - 3,000 Free users - Up to 15 Discussion Groups - Up to 200 resources - Advanced analytics Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ CiviCRM](https://www.capterra.com/p/79192/CiviCRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AC Allison C. Membership Coordinator and Office Manager Hospital & Health Care ### "Member Lounge has made my job 10 times easier" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2025 Member Lounge is highly user-friendly, making it easy for both administrators and members to use and grasp quickly. A major deciding factor was the superior setup of the Resource Library, which is great because it allows us to restrict resource access and specify permissions based on different membership categories, a functionality we previously lacked. We also value the inclusion of the Discussion Board feature, which was a unique offering not provided by other competitors. Furthermore, the support team is superior; we meet with them regularly, and they consistently address concerns and issues promptly, often resolving them within the same day. Their use of Basecamp for communication has been absolutely wonderful. Pros \- User-friendly (easy for admins and members). - Superior Resource Library setup with per-resource permission restrictions for different membership categories. - Discussion board feature (even if not fully utilized yet). - Superior support team (weekly meetings were an option, quick resolution of issues via Basecamp). - The product is always evolving with new features (e.g., they were already working on a conference website and conference app). Cons \- Restrictions on customization (for highly specific requests). - Difficulty seeing all member information (membership, payment history, personal details) in one place, requires jumping between pages. - The survey tool is not great (I was hoping to replace Survey Monkey but cannot yet). Alternatives considered [Member365](https://www.capterra.com/p/142416/Member365/) [Findjoo](https://www.capterra.com/p/140748/Findjoo/) Reasons for choosing Member Lounge The overall look of the platform was superior compared to the other two. The customizations were far cheaper than the others. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Manager, Member Engagement Non-Profit Organization Management ### "Excellent Service and Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2025 Pros Member Lounge is an amazing platform for its ease of use, adaptability and service! Also, very satisfied with the support! Cons I can't recall any cons, as the service and support provided is satisfying for the requirements that my project has. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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