--- title: "Member Lounge Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Member Lounge Software - reviews, pricing plans, popular comparisons to other Association Management products and more." source_url: "https://www.capterra.com/p/10030428/Member-Lounge/" page_type: "product" language: "en" --- # Member Lounge Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Member Lounge ## What is Member Lounge? Member Lounge is a comprehensive AI-powered engagement platform designed specifically for associations and professional societies seeking to drive member retention and modernize the digital experience. To address information accessibility, the platform transforms static content into a centralized Knowledge Hub, allowing members to instantly retrieve documents and videos through a highly searchable and intelligent sorting system. Beyond resource sharing, Member Lounge streamlines administrative workflows with robust event management automation that handles promotional activities, integrates non-member data for lead generation, and triggers attendance reminders to maximize participation. Furthermore, the platform fosters a thriving ecosystem through dynamic discussion forums equipped with smart notification capabilities that ensure peer-to-peer conversations remain active and valuable. ## What is Member Lounge used for? [Membership Management](https://www.capterra.com/membership-management-software/)[Community](https://www.capterra.com/community-software/)[Association Management](https://www.capterra.com/association-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price CA$490 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Member Lounge?[Manage this product listing](https://www.g2.com/products/member-lounge/claim_requests/new?auto=true) ## Member Lounge Overview Updated September 2026 AI summary Member Lounge offers organizations of any size a web-based solution for managing memberships and communities. It supports member databases, directories, renewals, communication, event planning, and payment processing, while also enabling customizable branding, access controls, reporting, and integrations. Flexible deployment options accommodate different platforms, making it suitable for businesses seeking to centralize membership and community management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Member Lounge 4.5 (2) VS. [4.2 (656)](https://www.capterra.com/p/57588/StarChapter/reviews/) Starting Price CA$490 Flat Rate, Per Month Starting Price $119 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 3.7 (182) Value For Money 5.0 (2) Value For Money 4.0 (144) Customer Service 5.0 (2) Customer Service 4.3 (168) ## Member Lounge alternatives [4.4 (293)](https://www.capterra.com/p/124449/GrowthZone/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.9 (131)](https://www.capterra.com/p/188714/Novi-AMS/reviews/) Starting price $829.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (86)](https://www.capterra.com/p/151182/Uplifter/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (206)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/) Starting price $780.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Member Lounge Overview ### What company size and specific industries is Member Lounge built for? Member Lounge is designed for associations and societies of any size, especially membership teams led by membership directors. It fits organizations that need event automation, retention support, and an AI-powered community hub with CRM integration, making it best suited to membership-based groups rather than general business sectors. Features and Usability ### What are the key features of Member Lounge? Member Lounge offers membership management features such as member types, renewals, signup, and onboarding, plus payment tools including credit card processing, recurring billing, invoice management, and discounts. It also includes communication and engagement functions like email templates, reminders, @mentions, forums, surveys, and reporting & statistics. Pricing ### How much does it cost and what fees or limitations are included? Member Lounge starts at CA$490 per month for the Growth plan, which includes 500 members and 1,500 free users, plus a 50c monthly fee per additional paid member. The Engage plan costs CA$1490 per month, includes 1,000 members and 3,000 free users, and adds 60c per extra paid member. Integrations ### Which third-party tools and platforms does Member Lounge integrate with? Member Lounge integrates with 3 third-party tools: CiviCRM, HubSpot CRM, and Stripe. These catalog integrations cover customer relationship management and payment processing, giving teams direct connections to membership data, contact records, and billing workflows. Getting Started and Support ### What training and onboarding options does Member Lounge offer? Member Lounge provides live online training, webinars, documentation, and videos to support team setup. Live online sessions and webinars offer guided instruction, documentation serves as written reference material, and videos support self-paced learning and review of key features. Getting Started and Support ### What customer support options does Member Lounge offer? Member Lounge provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users multiple ways to get help with setup and day-to-day use. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common issues. ## Features AI summary Based on 4,125 Association Management reviews Capterra data shows that buyers of Membership Management software rank the following features as their top priorities: - **Registration Management** (**56%** of reviewers rated this feature as critical) - **Member Database** (**62%**) - **Payment Processing** (**62%**) Member Lounge supports all three of the features reviewers value most: **Registration Management**, **Member Database**, and **Payment Processing**. Together, these capabilities help businesses handle sign-ups more efficiently, keep member records organized and up to date, and collect payments reliably, allowing teams to manage day-to-day membership operations with less manual work. Member Database 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Add, store and access information pertaining to members Payment Processing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Membership Renewals 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Conveniently automatically renew memberships at the end of subscriptions Electronic Payments 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Reminders 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity Activity Dashboard 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Member Lounge 51 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attendance Tracking: Track the attendance of specific individuals or groups - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - Customizable Branding: Add customized logos and colors to align with company branding - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Storage: Store and organize documents in a centralized system - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Filtering: Find & retrieve relevant data or documents - Group Management: Organize and edit a group of people's policy and members - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Management: Database of members to track personal information of individuals and families - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Membership Signup: Registration process to become members by providing relevant information and agreeing to terms - Moderation: Controls/tools to moderate the session - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Single Sign On: Allow users to access multiple services after entering their login credentials once - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Wait List Management: Record, update and manage waiting lists - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) [View pricing plan details](https://www.capterra.com/p/10030428/Member-Lounge/pricing/) Growth CA$490.00 Flat Rate,Per Month It includes: - 500 members - 1,500 Free users - Membership website - Events - One Discussion Group - Job board Engage CA$1,490 Flat Rate,Per Month It includes: - 1,000 members - 3,000 Free users - Up to 15 Discussion Groups - Up to 200 resources - Advanced analytics Enterprise Custom Quote Available It includes: - Up to 20 Discussion Groups - Intergration with other tools - Full custom branding - Custom URL Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ CiviCRM](https://www.capterra.com/p/79192/CiviCRM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 4.5 Based on 2 reviews Filter by rating 5(1) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AC Allison C. Membership Coordinator and Office Manager Hospital & Health Care ### "Member Lounge has made my job 10 times easier" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 20, 2025 Member Lounge is highly user-friendly, making it easy for both administrators and members to use and grasp quickly. A major deciding factor was the superior setup of the Resource Library, which is great because it allows us to restrict resource access and specify permissions based on different membership categories, a functionality we previously lacked. We also value the inclusion of the Discussion Board feature, which was a unique offering not provided by other competitors. Furthermore, the support team is superior; we meet with them regularly, and they consistently address concerns and issues promptly, often resolving them within the same day. Their use of Basecamp for communication has been absolutely wonderful. Pros \- User-friendly (easy for admins and members). - Superior Resource Library setup with per-resource permission restrictions for different membership categories. - Discussion board feature (even if not fully utilized yet). - Superior support team (weekly meetings were an option, quick resolution of issues via Basecamp). - The product is always evolving with new features (e.g., they were already working on a conference website and conference app). Cons \- Restrictions on customization (for highly specific requests). - Difficulty seeing all member information (membership, payment history, personal details) in one place, requires jumping between pages. - The survey tool is not great (I was hoping to replace Survey Monkey but cannot yet). Alternatives considered [Member365](https://www.capterra.com/p/142416/Member365/) [Findjoo](https://www.capterra.com/p/140748/Findjoo/) Reasons for choosing Member Lounge The overall look of the platform was superior compared to the other two. The customizations were far cheaper than the others. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Manager, Member Engagement Non-Profit Organization Management ### "Excellent Service and Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2025 Pros Member Lounge is an amazing platform for its ease of use, adaptability and service! Also, very satisfied with the support! Cons I can't recall any cons, as the service and support provided is satisfying for the requirements that my project has. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.