--- title: "Breezy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Breezy Software - reviews, pricing plans, popular comparisons to other Lead Capture products and more." source_url: "https://www.capterra.com/p/10030464/Breezy/" page_type: "product" language: "en" --- # Breezy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Breezy ## What is Breezy? Breezy is a smart phone system and virtual receptionist software that combines AI-powered call answering capabilities with SMS functionality, automated follow-ups, and contact management tools. The platform answers calls around the clock, qualifies leads, schedules appointments, and provides call summaries and transcripts. Breezy includes features for both inbound and outbound calls, text messaging, and automated contact organization. The system automatically organizes and summarizes interactions for easy reference, allowing users to manage all customer relationships in one place. The platform handles communication tasks while maintaining detailed records of all interactions. ## What is Breezy used for? [Lead Capture](https://www.capterra.com/lead-capture-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Breezy?[Manage this product listing](https://www.g2.com/products/breezy-breezy/claim_requests/new?auto=true) ## Breezy Overview Updated September 2026 AI summary Breezy provides businesses of all sizes with an AI-driven chatbot solution that automates responses and uses natural language processing to improve customer interactions. Alongside core chatbot capabilities, it offers contact and lead management, interaction tracking, and supports unlimited calls and SMS. Breezy is delivered as a cloud-based, SaaS platform with options for appointment scheduling and live call transfers. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Breezy 0.0 VS. [4.4 (18,810)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting Price $50 Flat Rate, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.0 (4,388) Value For Money 0.0 (0) Value For Money 4.0 (3,517) Customer Service 0.0 (0) Customer Service 4.1 (3,527) ## Breezy alternatives [4.3 (6,999)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) [4.5 (4,487)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/152373/HubSpot-CRM/) [Kylas Sales CRM](https://www.capterra.com/p/210630/Kylas/) [4.8 (625)](https://www.capterra.com/p/210630/Kylas/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210630/Kylas/) Highest Rated [Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/) [4.9 (442)](https://www.capterra.com/p/207290/Ploomes/reviews/) Starting price $22.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207290/Ploomes/) ## FAQs about Breezy Features and Usability ### What are the key features of Breezy? Breezy offers AI/Machine Learning, Natural Language Processing, and a Chatbot for automated responses. It also includes Contact Management, Lead Management, and Interaction Tracking to organize contacts, manage leads, and record customer interactions. Pricing ### How much does it cost and what fees or limitations are included? Breezy starts at $50 per month for the Everything Included flat-rate plan, which includes 24/7 AI availability, appointment scheduling, call summaries and transcripts, a dedicated phone number, live transfers, organized contacts and notes, and unlimited inbound and outbound calls and SMS. A free trial is available. Getting Started and Support ### What customer support options does Breezy offer? Breezy provides email/help desk and phone support for customer assistance. No reviewer feedback about support quality is available here, so user experience details such as response times, helpfulness, or common frustrations cannot be added. ## Features AI summary Based on 1,278 Lead Capture reviews Not all chatbot software covers every feature buyers care about most. Here is what Capterra reviewers flag as essential when choosing a solution: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) Breezy supports **Automated Responses** and **Natural Language Processing**, so teams can reply faster and better understand user intent during conversations. However, it does not include **Language Detection**. Instead, it offers **AI/Machine Learning** (**42%**), which can help improve response accuracy and adapt chatbot behavior over time, giving teams a more efficient way to manage customer interactions and handle routine questions at scale. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Contact Management Manage, organize, and store contact information Interaction Tracking Track interaction history by documenting conversations for contacts Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Breezy 7 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Contact Management: Manage, organize, and store contact information - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Natural Language Processing: Process and analyze human language in text or audio form --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10030464/Breezy/pricing/) Everything Included $50.00 Flat Rate,Per Month It includes: - Unlimited inbound and outbound calls and SMS - 24/7 AI availability - Call summaries and transcripts - Appointment scheduling - Live transfers - Organized contacts and notes - Dedicated phone number Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.