# TouchPoints.health Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about TouchPoints.health Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more.

Source: https://www.capterra.com/p/10030468/TouchPoints-health

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# 

 TouchPoints.health Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 1, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

TouchPoints.health

## What is TouchPoints.health?

TouchPoints is UK-built practice management software designed specifically for private medical consultants and clinics. Our industry-first built-in AI agents summarise all relevant patient touchpoints and records in seconds, giving clinicians instant context and cutting administrative time dramatically. Direct Healthcode integration means claims are submitted seamlessly to Bupa, AXA Health, Vitality, Aviva, WPA, and all major PMIs - handling the complexity of insurer fee structures and authorisation requirements automatically. TouchPoints holds ISO 27001:2022 certification, placing it among a very small number of UK practice management platforms to meet this internationally recognised security standard. Additional features include medical transcription, comprehensive patient records management, appointment scheduling, and full audit trails with role-based access controls - all built around the structures and regulatory requirements of the UK private healthcare market.

## What is TouchPoints.health used for?

[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

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Starting price

£99

Per User, Per Month

Free trial  
available

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Do you work for TouchPoints.health?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.touchpoints.health&name=TouchPoints.health)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### TouchPoints.health

0.0

VS.

[4.4 (367)](https://www.capterra.com/p/124590/EMA/reviews/)

Starting Price

£99

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (643)

Value For Money

0.0 (0)

Value For Money

4.3 (583)

Customer Service

0.0 (0)

Customer Service

4.2 (610)

## TouchPoints.health alternatives

Highest Rated

[4.8 (96)](https://www.capterra.com/p/159263/Better/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[3.9 (1,371)](https://www.capterra.com/p/129169/Tebra/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

74%

of reviewers

rated it above 4 stars

[4.1 (239)](https://www.capterra.com/p/122691/Nextech-Practice/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[Pabau](https://www.capterra.com/p/140062/Pabau-CRM/)

[4.7 (643)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## FAQs about TouchPoints.health

Overview

### What company size and specific industries is TouchPoints.health built for?

TouchPoints.health is designed for UK private medical consultants and clinics, including new consultants starting a practice and established practices looking to move to a more modern, efficient system. It is suited to small specialist practices and clinic-based healthcare providers in the private medical sector.

Features and Usability

### What are the key features of TouchPoints.health?

TouchPoints.health offers patient engagement tools, patient portal access, appointment management, and patient scheduling, plus physician scheduling and automated scheduling. It also includes communication management, reminders, telemedicine and telemedicine integration, patient records management, document management, e-prescribing, electronic payments, medical billing, reporting & statistics, and workflow management.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does TouchPoints.health integrate with?

TouchPoints.health connects natively to Stripe for payment processing and billing workflows.

Getting Started and Support

### What training and onboarding options does TouchPoints.health offer?

TouchPoints.health provides live online training, documentation, and videos for teams getting started. Live online sessions can support guided setup and questions in real time, documentation offers written reference material, and videos provide self-paced walkthroughs for learning core features and steps.

Getting Started and Support

### What customer support options does TouchPoints.health offer?

TouchPoints.health provides email/help desk, FAQ/forum, and phone support. These channels give users direct contact options and self-service help resources. No reviewer feedback about support quality is available, so response speed, helpfulness, and common frustrations cannot be assessed from user comments.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Appointment Management

Manage various aspects of appointments including booking, rescheduling, canceling

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Document Management

Store, manage, and track all electronic documents in a centralized location

TouchPoints.health 29 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Manage various aspects of appointments including booking, rescheduling, canceling

Automatically create schedules based on business needs or employee availability and qualifications

Track and manage schedules and meetings via an integrated calendar

Manage and track all internal and external communication conducted via calls, email, text, or chat

Store, manage, and track all electronic documents in a centralized location

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Plan, manage, and track the financial activities of an individual or organization

Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage

Manage billing and payments for a healthcare provider

Manage and support multiple locations

Supports practices with multiple healthcare professionals

Allows medical providers to engage patients in a variety of ways to ensure their health.

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Book and manage patient appointments and follow-ups

Manage physician availability and schedules

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Monitor sales and make necessary adjustment in order to increase demand and revenue

Create, manage and track all task activities and progression

Meet with patients remotely

Provide integration with third-party telehealth applications

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

## Pricing

Free Trial

Starter

£99.00

Per User,Per Month

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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