--- title: "TouchPoints.health Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TouchPoints.health Software - reviews, pricing plans, popular comparisons to other Medical Practice Management products and more." source_url: "https://www.capterra.com/p/10030468/TouchPoints-health/" page_type: "product" language: "en" --- # TouchPoints.health Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) TouchPoints.health ## What is TouchPoints.health? TouchPoints is UK-built practice management software designed specifically for private medical consultants and clinics. Our industry-first built-in AI agents summarise all relevant patient touchpoints and records in seconds, giving clinicians instant context and cutting administrative time dramatically. Direct Healthcode integration means claims are submitted seamlessly to Bupa, AXA Health, Vitality, Aviva, WPA, and all major PMIs - handling the complexity of insurer fee structures and authorisation requirements automatically. TouchPoints holds ISO 27001:2022 certification, placing it among a very small number of UK practice management platforms to meet this internationally recognised security standard. Additional features include medical transcription, comprehensive patient records management, appointment scheduling, and full audit trails with role-based access controls - all built around the structures and regulatory requirements of the UK private healthcare market. ## What is TouchPoints.health used for? [Medical Practice Management](https://www.capterra.com/medical-practice-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £99 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for TouchPoints.health?[Manage this product listing](https://www.g2.com/products/touchpoints-health/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### TouchPoints.health 0.0 VS. [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting Price £99 Per User, Per Month Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (566) Value For Money 0.0 (0) Value For Money 4.2 (447) Customer Service 0.0 (0) Customer Service 4.3 (555) ## TouchPoints.health alternatives [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (673)](https://www.capterra.com/p/93446/AestheticsPro/reviews/) Starting price $160.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about TouchPoints.health Overview ### What company size and specific industries is TouchPoints.health built for? TouchPoints.health is designed for UK private medical consultants and clinics, making it a fit for small practices and individual consultants starting a new practice or moving to a more modern system. It is aimed at the private healthcare sector rather than general business use. Features and Usability ### What are the key features of TouchPoints.health? TouchPoints.health offers patient engagement tools, patient portal access, and patient records management, plus appointment management, patient scheduling, physician scheduling, and automated scheduling. It also includes communication management, reminders, telemedicine, e-prescribing, document management, reporting & statistics, financial management, and third-party integrations for practice management. Integrations ### Which third-party tools and platforms does TouchPoints.health integrate with? TouchPoints.health integrates with Stripe for payment processing. Getting Started and Support ### What training and onboarding options does TouchPoints.health offer? TouchPoints.health provides live online training, documentation, and videos to help teams get started. Live online sessions support guided setup, documentation offers written reference material, and videos provide visual walkthroughs for learning features and reviewing steps at any time. Getting Started and Support ### What customer support options does TouchPoints.health offer? TouchPoints.health provides email/help desk, FAQ/forum, and phone support. These channels give users direct help options for questions and troubleshooting. No reviewer feedback is available here, so support quality, response speed, and agent helpfulness cannot be described from user experience data. ## Features AI summary Based on 2,052 Medical Practice Management reviews Capterra data shows that buyers of medical practice management software rank the following features as their top priorities: - **Practice Management** (**58%** of reviewers rated this feature as critical) - **Appointment Management** (**59%**) - **Patient Records Management** (**59%**) TouchPoints.health supports all three of the features reviewers value most: **Practice Management**, **Appointment Management**, and **Patient Records Management**. Together, these capabilities help businesses coordinate daily operations, manage scheduling more efficiently, and maintain accurate patient information, allowing teams to deliver more organized and consistent care. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Calendar Management Track and manage schedules and meetings via an integrated calendar Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Document Management Store, manage, and track all electronic documents in a centralized location TouchPoints.health 29 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Document Management: Store, manage, and track all electronic documents in a centralized location - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Task Management: Create, manage and track all task activities and progression - Telemedicine: Meet with patients remotely - Telemedicine Integration: Provide integration with third-party telehealth applications - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Starter £99.00 Per User,Per Month ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.