--- title: "Hotelace Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hotelace Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/10030500/Hotelace/" page_type: "product" language: "en" --- # Hotelace Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Hotelace ## What is Hotelace? Hotelace is a cloud-based and on-premise hospitality property management system that helps handle housekeeping, reservations, front desk operations, and more. The system features detailed reporting capabilities that track sales, inventory, guest bills, and operational activities across departments. Hotelace includes functionality for managing invoicing, stock control, requisitions, and bill management while maintaining security through permission-based access controls. It also records operational activities through log reports, allowing for efficient system auditing and accountability. Additional features include shift reporting, payroll management, vendor tracking, city-ledger reporting, inventory management, rate setting, and cash-book maintenance to support comprehensive hotel management needs. ## What is Hotelace used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $3259.94 Per Feature, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hotelace?[Manage this product listing](https://www.g2.com/products/hotelace/claim_requests/new?auto=true) ## Hotelace Overview Updated September 2026 AI summary Hotelace offers a suite of hospitality property management tools designed for businesses of all sizes, covering functions such as reservations, guest experience, housekeeping, billing, and reporting. It supports multi-property operations, online booking, loyalty programs, and revenue management, with deployment options for cloud and on-premise environments. Integration with third-party systems and built-in accounting are also available. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hotelace 0.0 VS. [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting Price $3259.94 Per Feature, Per Year Starting Price $30 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (405) Value For Money 0.0 (0) Value For Money 4.6 (363) Customer Service 0.0 (0) Customer Service 4.8 (398) ## Hotelace alternatives [4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.3 (349)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars ## FAQs about Hotelace Overview ### What company size and specific industries is Hotelace built for? Hotelace is designed for hotels, restaurants, and lounges, making it suitable for businesses in the hospitality sector. The vendor description does not specify a company size, so it appears to serve organizations of any size within these industries. Features and Usability ### What are the key features of Hotelace? Hotelace offers reservations management, booking management, availability management, and online booking for front desk and guest reservation workflows. It also includes housekeeping management, maintenance management, inventory management, and employee management, plus reporting/analytics, billing and invoicing, built-in accounting, multi-currency support, and third-party integrations. Getting Started and Support ### What training and onboarding options does Hotelace offer? Hotelace provides in-person training, live online sessions, documentation, and videos to help teams get started. In-person and live online formats support guided training, while documentation and videos offer self-paced reference materials for setup and feature review. Getting Started and Support ### What customer support options does Hotelace offer? Hotelace provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. With no reviewer feedback available on support, the user experience cannot be assessed from catalog data alone. The listed channels suggest multiple ways to contact support, but response speed and helpfulness are not documented. ## Features AI summary Based on 2,081 Hospitality Property Management reviews Capterra data shows that buyers of hospitality property management software rank the following features as their top priorities: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) Hotelace supports all three of the features reviewers value most: **Reservations Management**, **Calendar Management**, and **Online Booking**. Together, these capabilities help hospitality businesses manage room availability, keep booking schedules accurate, and accept reservations through online channels, allowing teams to improve daily operations and deliver a better guest booking experience. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Availability Management Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Billing & Invoicing Create, manage, and send invoices or bills to customers Billing Rate Management Setting up the amount/charge for per hour of work by a company or professional Booking Management Create, update, and manage bookings, itineraries, and reservations Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Hotelace 29 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inventory Management: Track and manage inventory levels to maintain proper supply - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Multi-Currency: Manage and handle various international currencies - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Rate Management: Track/optimize rates in relation to usage - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Annual licensing $3,259.94 Per Feature,Per Year Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.