# botsense Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about botsense Software - reviews, pricing plans, popular comparisons to other Chatbot products and more.

Source: https://www.capterra.com/p/10030523/botsense

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# 

 botsense Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

botsense

## What is botsense?

botsense is a WhatsApp business communication software that enables companies to manage customer interactions through broadcast messaging and live chat capabilities. The platform provides real-time analytics for tracking campaign performance, including read, replied, and clicked rates for retargeting purposes.

## What is botsense used for?

[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Chatbot](https://www.capterra.com/chatbot-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

₹2999

Flat Rate, Per Month

Free trial  
available

Includes Free Version

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Do you work for botsense?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://botsense.io&name=botsense)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### botsense

0.0

VS.

[4.3 (2,934)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting Price

₹2999

Flat Rate, Per Month

Starting Price

$12

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.3 (2,882)

Value For Money

0.0 (0)

Value For Money

4.1 (2,207)

Customer Service

0.0 (0)

Customer Service

4.2 (2,051)

## botsense alternatives

[4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.5 (6,243)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)

[4.8 (2,128)](https://www.capterra.com/p/198994/Systeme/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/198994/Systeme/)

## FAQs about botsense

Overview

### What company size and specific industries is botsense built for?

botsense is designed for SMBs, including D2C brands, real estate agencies, education providers, and other service-based businesses that want to engage customers and drive conversions through WhatsApp.

Features and Usability

### What are the key features of botsense?

botsense includes an API, chatbot, live chat, and pre-configured bot for customer interactions. It also offers automated responses, automated routing, and lead qualification for support and sales workflows, plus campaign management, marketing automation, AI Copilot, natural language processing, and code-free development.

Pricing

### How much does it cost and what fees or limitations are included?

botsense starts at ₹2999 per month for the Blue plan, billed annually, and also offers a free version and free trial. The Purple plan costs ₹6999 per month billed annually. Blue includes 5 agent logins, while Purple adds campaign click tracking, a scheduler, and a developer API.

Integrations

### Which third-party tools and platforms does botsense integrate with?

botsense integrates with Dialogflow, IndiaMART Connector, and Zoho CRM. These integrations cover conversational AI, lead capture, and customer relationship management, giving teams a small but focused set of native connections for chatbot workflows and sales data handling.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

API

Application programming interface that allows for integration with other systems/databases

Automated Responses

Automatic reply functionality for incoming messages

Automated Routing

Tickets are automatically assigned to specific agents based on predefined rules

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

botsense 15 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Application programming interface that allows for integration with other systems/databases

Automatic reply functionality for incoming messages

Tickets are automatically assigned to specific agents based on predefined rules

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

AI-based platform which conducts a conversation via auditory or textual methods

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Provide online support for your customers through live chat or help desk functionality

Used as a promotional or demonstration tool in sales and marketing presentations

Score a lead on their quality or likelihood to buy based on certain behaviors

Ability to chat online in real time

Automate workflows and trigger campaigns based on customer actions

Process and analyze human language in text or audio form

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

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## Pricing

Free Trial

Free Version

Blue

₹2,999

Flat Rate,Per Month

It includes:

-   Team Inbox
-   5 Agents Login
-   Send bulk broadcasts & Retargeting
-   Detailed broadcast analytics
-   Imports through CSV and Manually Update contacts
-   Up to 5 Custom Attributes
-   Upto 10 Tags

Purple

₹6,999

Flat Rate,Per Month

It includes:

-   Up to 100 Tags
-   Developer API
-   Up to 20 Custom Attributes
-   Campaign Scheduler
-   Campaign Click Tracking

## Integrations

[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Dialogflow](https://www.capterra.com/p/180853/Dialogflow/)

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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