# inovai Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about inovai Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more. Source: https://www.capterra.com/p/10030571/inovai --- # inovai Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) inovai ## What is inovai? inovai is a customer feedback analysis software that collects, organizes, and prioritizes user feedback. The platform transforms insights into strategies that enhance retention and drive revenue through AI-powered analysis. inovai features real-time input capture with embeddable widgets that centralize feedback from multiple channels in one location. The system automatically categorizes feedback, identifies trends, and analyzes sentiment without manual effort. The analytics dashboard visualizes data with customizable displays, allowing sorting and filtering by categories and sentiment. This functionality helps identify priorities and facilitates sharing insights across teams. inovai tracks actions taken based on feedback, measuring the impact of improvements on user satisfaction. The platform integrates with existing systems and offers a straightforward setup process for immediate implementation. ## What is inovai used for? [Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for inovai?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.inov-ai.tech&name=inovai) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### inovai 0.0 VS. [4.7 (2,904)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $10 Flat Rate, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (10,462) Value For Money 0.0 (0) Value For Money 4.5 (6,500) Customer Service 0.0 (0) Customer Service 4.5 (5,809) ## inovai alternatives [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (971)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (6,982)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (3,460)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about inovai Features and Usability ### What are the key features of inovai? inovai offers a dashboard, data visualization, and visual analytics for presenting information in charts and other graphical formats. It also includes feedback management, multi-channel data collection, and reporting/analytics for gathering input across channels and summarizing results in reports. Pricing ### How much does it cost and what fees or limitations are included? inovai starts at $10 per month for the Standard plan, which supports up to 15 users and includes 1,000 feedback queries, 500 uploads, a Feature Request Board, unlimited custom website widgets, and unlimited surveys. The Premium plan is $25 per month for up to 20 users and adds a Premium AI assistant, unlimited feedback queries, and unlimited uploads. Getting Started and Support ### What customer support options does inovai offer? inovai provides Email/Help Desk support for users who need assistance. No reviewer feedback about support quality is available, so no claims can be made about response times, helpfulness, or common frustrations. The listed support channel is the only confirmed support option in the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Visualization Graphical representation of data Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Multi-Channel Data Collection Collect information from multiple sources Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Visual Analytics Interact with data visualization elements, such as charts and graphs, to drill down into data inovai 6 features Assembly of graphs and charts for visualizing and tracking statistics/metrics Graphical representation of data Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Collect information from multiple sources View and track pertinent metrics to find patterns and gain insights from data Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. ## Pricing Standard $10.00 Flat Rate,Per Month It includes: - Unlimited Custom Website Widget - 1000 feedback queries per month - Unlimited surveys - Feature Request Board - 500 uploads per month Premium $25.00 Flat Rate,Per Month It includes: - Unlimited feedback queries per month - Unlimited uploads per month - Premium AI assistant Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.