# ItsBot Chat Agent Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ItsBot Chat Agent Software - reviews, pricing plans, popular comparisons to other Chatbot products and more.

Source: https://www.capterra.com/p/10030608/ItsBot-Chat-Agent

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# 

 ItsBot Chat Agent Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

ItsBot Chat Agent

## What is ItsBot Chat Agent?

ItsBot Chat Agent is an AI-based chatbot solution that helps businesses automate business communication and lead generation. The system provides continuous customer support with personalized brand tone settings while maintaining natural conversation flow. The platform integrates with CRM systems including Salesforce and HubSpot, offers performance analytics tracking, and supports multilingual interactions through its speech bot feature. ItsBot Chat Agent includes customization options for welcome messages, AI model selection, and visual elements to align with brand identity. The system captures visitor information, segments leads and can escalate complex conversations to human team members when needed.

## What is ItsBot Chat Agent used for?

[Chatbot](https://www.capterra.com/chatbot-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$19

Flat Rate, Per Month

Free trial  
not available

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Do you work for ItsBot Chat Agent?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://itsbot.ai/&name=ItsBot Chat Agent)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ItsBot Chat Agent

0.0

VS.

[4.5 (1,131)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting Price

$19

Flat Rate, Per Month

Starting Price

$39

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (334)

Value For Money

0.0 (0)

Value For Money

4.0 (293)

Customer Service

0.0 (0)

Customer Service

4.3 (274)

## ItsBot Chat Agent alternatives

[ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/)

[4.4 (334)](https://www.capterra.com/p/10009334/ChatGPT/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10009334/ChatGPT/)

[Chatbase](https://www.capterra.com/p/10012414/Chatbase/)

[4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/)

Starting price

$19.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10012414/Chatbase/)

Highest Rated

[Botsonic](https://www.capterra.com/p/10016782/Botsonic/)

[4.8 (78)](https://www.capterra.com/p/10016782/Botsonic/reviews/)

Starting price

$16.67

Per User, Per Month

[Learn More](https://www.capterra.com/p/10016782/Botsonic/)

[Tidio](https://www.capterra.com/p/144040/Tidio-Chat/)

[4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/144040/Tidio-Chat/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Automated Responses

Automatic reply functionality for incoming messages

Canned Responses

Shortcuts for inputting frequently used messages

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Contextual Guidance

Interprets what a user is doing based on context and helps guide them through the process.

ItsBot Chat Agent 16 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Automatic reply functionality for incoming messages

Shortcuts for inputting frequently used messages

AI-based platform which conducts a conversation via auditory or textual methods

Interprets what a user is doing based on context and helps guide them through the process.

Provide online support for your customers through live chat or help desk functionality

Used as a promotional or demonstration tool in sales and marketing presentations

Automatically identify and save contact information of potential customers

Ability to chat online in real time

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Process and analyze human language in text or audio form

Existing bot models for AI-based tools commonly used for auditory and textual conversation methods

Streamlining repetitive tasks and activities through automated and predefined workflows

View messages sent by both parties during the chat conversation

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Version

Basic

$19.00

Flat Rate,Per Month

It includes:

-   2 Resource Centres
-   2000 Message credits/month
-   2 Chat Agents
-   2000000 Embedding Limit
-   2000000 Storage Limit

Standard

$49.00

Flat Rate,Per Month

It includes:

-   4 Resource Centers
-   6000 Message credits/month
-   4 Chat Agents
-   4000000 Embedding Limit
-   4000000 Storage Limit

Pro

$199.00

Flat Rate,Per Month

It includes:

-   7 Resource Centers
-   20000 Message credits/month
-   7 Chat Agents
-   7000000 Embedding Limit
-   7000000 Storage Limit

## Integrations

[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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