# ItsBot Chat Agent Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ItsBot Chat Agent Software - reviews, pricing plans, popular comparisons to other Chatbot products and more. Source: https://www.capterra.com/p/10030608/ItsBot-Chat-Agent --- # ItsBot Chat Agent Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) ItsBot Chat Agent ## What is ItsBot Chat Agent? ItsBot Chat Agent is an AI-based chatbot solution that helps businesses automate business communication and lead generation. The system provides continuous customer support with personalized brand tone settings while maintaining natural conversation flow. The platform integrates with CRM systems including Salesforce and HubSpot, offers performance analytics tracking, and supports multilingual interactions through its speech bot feature. ItsBot Chat Agent includes customization options for welcome messages, AI model selection, and visual elements to align with brand identity. The system captures visitor information, segments leads and can escalate complex conversations to human team members when needed. ## What is ItsBot Chat Agent used for? [Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ItsBot Chat Agent?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://itsbot.ai/&name=ItsBot Chat Agent) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ItsBot Chat Agent 0.0 VS. [4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting Price $19 Flat Rate, Per Month Starting Price $39 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (376) Value For Money 0.0 (0) Value For Money 4.0 (329) Customer Service 0.0 (0) Customer Service 4.3 (308) ## ItsBot Chat Agent alternatives [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (376)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about ItsBot Chat Agent Features and Usability ### What are the key features of ItsBot Chat Agent? ItsBot Chat Agent offers AI Copilot, natural language processing, and a pre-configured bot for chatbot interactions. It includes automated responses, canned responses, contextual guidance, and live chat for customer support. The platform also supports lead capture, multi-channel communication, multi-language chat, transcripts/chat history, and workflow automation. Pricing ### How much does it cost and what fees or limitations are included? ItsBot Chat Agent starts at $19 per month for the Basic plan, with a free version available. The Standard plan is $49 per month and the Pro plan is $199 per month. Basic includes 2 Chat Agents, 2 Resource Centres, and 2,000 message credits monthly. Talk to an expert ### More questions? Ask our experts Integrations ### Which third-party tools and platforms does ItsBot Chat Agent integrate with? ItsBot Chat Agent integrates with HubSpot CRM, Pipeline CRM, Shopify, and Zoho CRM. These connections cover CRM and e-commerce workflows, giving teams direct links to customer data, sales pipelines, and online store operations. Getting Started and Support ### What customer support options does ItsBot Chat Agent offer? ItsBot Chat Agent provides Email/Help Desk, FAQ/Forum, and Phone Support. The listed support channels give users direct contact options and self-service help resources. No reviewer feedback about support experience is available in the catalog data, so no claims can be made about response speed, helpfulness, or common frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Canned Responses Shortcuts for inputting frequently used messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Contextual Guidance Interprets what a user is doing based on context and helps guide them through the process. ItsBot Chat Agent 16 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Automatic reply functionality for incoming messages Shortcuts for inputting frequently used messages AI-based platform which conducts a conversation via auditory or textual methods Interprets what a user is doing based on context and helps guide them through the process. Provide online support for your customers through live chat or help desk functionality Used as a promotional or demonstration tool in sales and marketing presentations Automatically identify and save contact information of potential customers Ability to chat online in real time Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Process and analyze human language in text or audio form Existing bot models for AI-based tools commonly used for auditory and textual conversation methods View messages sent by both parties during the chat conversation Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. ## Pricing Free Version Basic $19.00 Flat Rate,Per Month It includes: - 2 Resource Centres - 2000 Message credits/month - 2 Chat Agents - 2000000 Embedding Limit - 2000000 Storage Limit Standard $49.00 Flat Rate,Per Month It includes: - 4 Resource Centers - 6000 Message credits/month - 4 Chat Agents - 4000000 Embedding Limit - 4000000 Storage Limit Pro $199.00 Flat Rate,Per Month It includes: - 7 Resource Centers - 20000 Message credits/month - 7 Chat Agents - 7000000 Embedding Limit - 7000000 Storage Limit ## Integrations [ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.