# Community Phone Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Community Phone Software - reviews, pricing plans, popular comparisons to other Contact Center products and more.

Source: https://www.capterra.com/p/10030615/Community-Phone

---

# 

 Community Phone Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on February 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

Community Phone

## What is Community Phone?

Community Phone is a business phone system that provides simplified communication solutions with plug-and-play functionality. The system delivers instant dial tone capability, call forwarding to mobile devices, and rollover ring functionality allowing multiple team members to share a single business number. Community Phone includes mobile app integration for managing calls remotely and connects to cell towers using antennas for call reliability without internet connectivity requirements. The platform features business caller ID, an online dashboard for call management, and maintains consistent professional communication across different locations. The system works by connecting a base station to a power outlet, which then provides service to a wired or wireless handset while simultaneously enabling access through the mobile application, eliminating the need for complex IT infrastructure or technical expertise.

## What is Community Phone used for?

[Contact Center](https://www.capterra.com/contact-center-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$39

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Community Phone?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.communityphone.org&name=Community Phone)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Community Phone

0.0

VS.

[4.7 (855)](https://www.capterra.com/p/169627/RingOver/reviews/)

Starting Price

$39

Flat Rate, Per Month

Starting Price

$29

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.8 (855)

Value For Money

0.0 (0)

Value For Money

4.5 (767)

Customer Service

0.0 (0)

Customer Service

4.6 (786)

## Community Phone alternatives

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Highest Rated

[Sobot](https://www.capterra.com/p/10025756/Sobot/)

[4.9 (91)](https://www.capterra.com/p/10025756/Sobot/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/10025756/Sobot/)

[Amazon Connect](https://www.capterra.com/p/234575/Amazon-Connect/)

[4.5 (91)](https://www.capterra.com/p/234575/Amazon-Connect/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/234575/Amazon-Connect/)

[HoduCC](https://www.capterra.com/p/156136/HODUCC/)

[4.6 (93)](https://www.capterra.com/p/156136/HODUCC/reviews/)

Starting price

$10.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/156136/HODUCC/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automated Routing

Tickets are automatically assigned to specific agents based on predefined rules

Caller ID

Identify the number and contact information of a caller before answering the phone

Call Recording

Record the audio of phone conversations for quality assurance purposes

Computer Telephony Integration

Computer-telephony integration is the use of computers to manage telephone calls

Multi-Channel Communication

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Community Phone 5 features

Tickets are automatically assigned to specific agents based on predefined rules

Record the audio of phone conversations for quality assurance purposes

Identify the number and contact information of a caller before answering the phone

Computer-telephony integration is the use of computers to manage telephone calls

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Get Advice

We can help you find the software with the features you need.

## Pricing

The Essentials

$39.00

Flat Rate,Per Month

It includes:

-   Get a dial tone instantly
-   Unlimited nationwide calling
-   Spam call blocking
-   Transfer your current phone number with no downtime
-   Select a custom local number for free

Community Phone + The Essentials + Phone System

$69.00

Flat Rate,Per Month

It includes:

-   Unlimited calls and texts from your business number
-   Share the number with your team
-   Centralized communication
-   Smart call handling

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)