# Desktell Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Desktell Software - reviews, pricing plans, popular comparisons to other Facility Management products and more.

Source: https://www.capterra.com/p/10030632/Desktell

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# 

 Desktell Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Desktell

## What is Desktell?

Desktell is an AI-powered Smart Room Service Portal for hotels, resorts, villas, and vacation rentals. 🟢 No App Needed Guests scan a QR code in their room to access a fully branded portal right from their browser. 🔹 Guests can: • Order food & beverages • Request housekeeping • Report maintenance issues • Book spa packages & more ⚙️ AI-Driven Backend Desktell auto-assigns requests to the right staff based on role & availability — enabling faster resolution and higher guest satisfaction. 💼 Business Benefits: • Promote offers & upsell services (late checkout, local tours, etc.) • Collect valuable guest feedback • Customize menus & services • Get real-time analytics • Support multiple languages 🚀 Go live in a day and elevate your guest experience instantly.

## What is Desktell used for?

[Facility Management](https://www.capterra.com/facility-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$10

Other, Per Month

Free trial  
available

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Do you work for Desktell?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://statstream.ai&name=Desktell)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Asset Lifecycle Management

Manage assets throughout their lifecycle to optimize profit

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Desktell 29 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage assets throughout their lifecycle to optimize profit

A record of all activities within the system, including user access, changes made, etc.

An itemized to do list that can be edited as tasks are completed

Investigate and take action at root cause or error in processes to prevent recurring issues

Alter the layout and content of reports

Import and export data to and from software applications

Store and organize documents in a centralized system

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Manage and track high-value assets including office equipment, furniture & more

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Information, data and reports that are being tracked over time

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Manage and support multiple locations

Track parts inventory levels and manage re-stocking

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

View and track pertinent metrics to find patterns and gain insights from data

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Creating, assign, and track jobs and/or tasks for work orders

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## Pricing

Free Trial

Hotels and Resorts

$10.00

Other,Per Month

It includes:

-   All Features Included

Villas and Properties

$25.00

Other,Per Month

It includes:

-   All Features Included

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Telegram](https://www.capterra.com/p/180347/Telegram/)[

Google Chat](https://www.capterra.com/p/175800/Chat/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

## Top-rated software of 2026

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)