# Uber Eats Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Uber Eats Software - reviews, pricing plans, popular comparisons to other Food Delivery products and more.

Source: https://www.capterra.com/p/10030633/Uber-Eats

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# 

 Uber Eats Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on January 25, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Uber Eats

## What is Uber Eats?

Uber Eats is a food and grocery delivery platform that connects users with local restaurants and stores for online ordering. The service features contactless delivery options for restaurant takeout and groceries through its website or mobile app. Uber Eats operates in numerous cities across multiple countries, enabling customers to browse local food options and place orders from restaurants and grocery stores. The platform includes functionality for business accounts, restaurant partnerships, and delivery driver sign-ups. The service maintains a broad geographic presence with availability in major metropolitan areas throughout North America, Europe, Asia, and other regions. Customers can search for nearby delivery options, track orders, and access various food categories all within the digital interface.

## What is Uber Eats used for?

[Online Ordering](https://www.capterra.com/online-ordering-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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Our "Best of" badge program showcases products with the highest ratings...

Do you work for Uber Eats?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.uber.com&name=Uber Eats)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Uber Eats

5.0 (3)

VS.

[4.7 (96)](https://www.capterra.com/p/10002488/Owner/reviews/)

Starting Price

Contact vendor

Starting Price

$499

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (3)

Ease Of Use

4.7 (566)

Value For Money

4.0 (3)

Value For Money

4.4 (465)

Customer Service

4.3 (3)

Customer Service

4.6 (496)

## Uber Eats alternatives

[4.2 (549)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

Highest Rated

[Restroworks](https://www.capterra.com/p/142877/Restroworks/)

[4.9 (566)](https://www.capterra.com/p/142877/Restroworks/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/142877/Restroworks/)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[4.6 (3,018)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[StoreKit](https://www.capterra.com/p/203009/SK-Takeaway/)

[4.9 (107)](https://www.capterra.com/p/203009/SK-Takeaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203009/SK-Takeaway/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Ordering

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Tracks and processes online orders

Order Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Delivery Management

4.5 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage order deliveries until they are received by the customers

Payment Processing

5.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Delivery Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Food Delivery Dispatching

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Dispatch food deliveries

Uber Eats 19 features

Track and document all activities across devices, networks, and other systems

Record customer information, purchase history, and other notes

Manage order deliveries until they are received by the customers

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Electronically collect payments for goods or services

Dispatch food deliveries

Serves restaurants

Visualize locations on a map

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Allow customers to track their order and keep them updated when the status changes.

Identify the physical location of an individual, asset, device, etc.

Access software remotely via mobile devices

Tracks and processes online orders

Accept and process online payment transactions

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Accept, record, and reconcile financial transactions

Receive data and information in real time

Active monitoring of systems, applications, or networks

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We can help you find the software with the features you need.

Features

5.0 (3)

5.0

Based on 3 reviews

## Pricing

Value for money

4.0 (3)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.0 (3)

4.0

Based on 3 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (3)

4.3

Based on 3 reviews

## User reviews

Overall rating

5.0

Based on 3 reviews

Filter by rating

5(3)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CH

Cylei H.

Graphic Design

Broadcast Media

### "About Uber Eats"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

January 19, 2026

My overall experience with Uber Eats has always stayed the same. It’s been a great experience overall.

Pros

What I like most about Uber Eats is how easy it is to use and make online payments. It really is a great value for money.

Cons

What I like least about Uber Eats is the delivery fee. Other than that, Uber Eats is a great software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Th S.

Physical therapy

Health, Wellness and Fitness

### "Definitely worth using"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2025

Pros

Ordering food online, getting delivered to your destination. Can add more items to same delivery. Good customer support

Cons

Sometimes drivers take weird routes, take longer than expected to deliver food. It gives them poor rating.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EB

Ethan B.

Detailer

Automotive

### "Uber eats review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 5, 2025

Really good and really simple for someone who doesn’t order out a lot, it is simple and easy to do so

Pros

I liked how simple the user interface is compared to other options like skip and door dash, also how uber is also available on the same app

Cons

Sometimes it gets pretty expensive and I do not love how much it mentions over 1 as it gets in the way

Switched from

[DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)

The ease of use for uber and uber eats on the app.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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