# Terial Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Terial Software - reviews, pricing plans, popular comparisons to other Roofing products and more.

Source: https://www.capterra.com/p/10030653/Terial

---

# 

 Terial Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Terial

## What is Terial?

Terial is a workflow and job management platform built for commercial roofing contractors. It lets teams manage sales, service, production, and invoicing in one connected system. Terial combines CRM, job costing, scheduling, and billing to streamline communication and reduce manual data entry. Contractors gain real-time visibility into job profitability and cash flow while field crews capture photos, update progress, and log time from any device. Designed for owners who want better control and stronger margins, Terial replaces spreadsheets and generalized, disconnected tools so contractors can automate workflows, improve efficiency, and make faster, data-driven decisions that drive profitability.

## What is Terial used for?

[Roofing](https://www.capterra.com/roofing-software/)

Top alternative

Featured

Overall rating

Based on 10 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Terial

5.0 (10)

VS.

[4.6 (846)](https://www.capterra.com/p/116187/Acculynx/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (10)

Ease Of Use

4.4 (846)

Value For Money

5.0 (9)

Value For Money

4.2 (731)

Customer Service

5.0 (10)

Customer Service

4.7 (770)

## Terial alternatives

[4.5 (1,398)](https://www.capterra.com/p/147181/STACK-Takeoff/reviews/)

Starting price

$2599.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.3 (407)](https://www.capterra.com/p/162690/Leap/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.5 (832)](https://www.capterra.com/p/166113/Contractor-Foreman/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (1,463)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/10030653/Terial/alternatives/)

## FAQs about Terial

Overview

### What company size and specific industries is Terial built for?

Terial is designed for commercial roofing businesses, especially roofers that need one platform to manage service, production, and financial operations. It appears best suited to small and mid-sized companies in the commercial roofing industry, rather than general contractors or firms outside roofing.

Features and Usability

### What are the key features of Terial?

Terial offers accounting and billing & invoicing features, plus CRM, contact database, and lead management for customer records. It also includes job management, scheduling, dispatch management, work order management, time & expense tracking, equipment tracking, inspection management, GPS, mobile access, document storage, electronic signature, and customizable reports.

Talk to an expert

### More questions?

Ask our experts

Integrations

### Which third-party tools and platforms does Terial integrate with?

Terial integrates with 2 third-party accounting platforms: QuickBooks Online and Sage Intacct. These catalog integrations connect Terial to finance and bookkeeping systems used for invoicing, reporting, and accounting workflows.

Getting Started and Support

### What training and onboarding options does Terial offer?

Terial provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation gives written reference material, and videos provide on-demand visual guidance for users.

Getting Started and Support

### What customer support options does Terial offer?

Terial provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback on support is available, so user experience details such as response speed or helpfulness cannot be confirmed from the catalog data.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inspection Management

4.9 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Work Order Management

5.0 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Quotes/Estimates

4.5 (6)

100.00% of 6 reviewers that rated this feature as important or highly important

Generate quotes or estimates for customers

Dispatch Management

5.0 (5)

100.00% of 5 reviewers that rated this feature as important or highly important

Manage sending personnel and resources to a site as needed

Billing & Invoicing

4.5 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Aerial Measurement

5.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Take aerial view measurements of properties and create estimates using tools like Google Maps, etc.

Terial 47 features

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Take aerial view measurements of properties and create estimates using tools like Google Maps, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Specialized for organizations who focus on commercial projects and processes

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Manage sending personnel and resources to a site as needed

Store and organize documents in a centralized system

Electronically collect payments for goods or services

Digitally sign online documents

Track the location of specific equipment at all times

Estimate expected cost based on various factors before a project begins

Use AI to generate content in the form of text, images, videos, etc.

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Track interaction history by documenting conversations for contacts

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Calculate total itemized costs, including initial costs and any changes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Generate and send material orders from estimates directly to suppliers

Access software remotely via mobile devices

Access the system via a mobile application

Capture photos for any type of use case

Create, send, and track purchase orders and their statuses

Integrates with QuickBooks

Generate quotes or estimates for customers

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Track and manage the scheduling of tasks

Organizing a group of people to accomplish a task

Log and record hours worked and costs spent to assist in billing and invoicing

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.8 (10)

4.8

Based on 10 reviews

## Pricing

Value for money

5.0 (9)

### Starting price

Free trial not available

Value for money

5.0 (9)

5.0

Based on 9 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Sage Intacct](https://www.capterra.com/p/76/Intacct/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (10)

5.0

Based on 10 reviews

## User reviews

Overall rating

5.0

Based on 10 reviews

Filter by rating

5(10)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SM

Serena M.

Roofing Specialist

Construction

### "Great software for commercial roofing company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 29, 2026

Terial has centralized our client management system, improving visibility for estimators, service, and admin teams and enabling consistent communication with clients. The ticketing system has streamlined scheduling, dispatching, and progress tracking, reducing communication gaps between office staff and field techs. Centralized photo and field findings allow easier review and reporting, and the unified platform connecting CRM, service, and reporting has simplified project handoffs between departments.

Pros

The collaborative team behind the platform is by far the best feature. As we grow into the software, having a partner who listens to our ideas and actively works to implement them into the software is invaluable. We have attempted to onboard with a competitor that we never ended up going live with — the night-and-day difference in experience we've received from the Terial team is incredible. Our team is greatly enjoying the CRM functions, and the ease of use for our production crews and detail to keep our service team on track are close seconds.

Cons

We are eager for the reporting customizations that are to come, as they are somewhat limited at this time.

Switched from

[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)

Was not ideal for our service management.

Alternatives considered

[Jobba Trade Technologies](https://www.capterra.com/p/195931/Jobba/)

Reasons for choosing Terial

Great customer service from the very beginning. With being a newer platform we value being able to make development request and many of them have already been implemented into the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

IM

Isabella M.

Collections Specialist

Construction

### "Positive experiences with Terial "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2026

Overall, a very positive experience. The system helps our field workers submit information properly which helps things on our end run more smoothly. Easy to look up past invoices, tickets, etc. and keeps everything organized.

Pros

Very easy and straightforward. Takes out a lot of steps that I would typically have to do manually and therefore saves me lots of time! Everything is well explained and whenever I have had an issue, the Terial team gets back to me in a very timely manner.

Cons

So far so good! It would be easier if a company could be manually changed in a ticket if the person who creates the tickets enters the property under the wrong company. That way we wouldn't have to recreate the entire ticket. Other than that, everything works great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HN

Harry N.

Field Service Manager

Construction

### "Service Field Manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 17, 2026

Terial has made our workload more efficient and effective, and our customers have certainly appreciated receiving detailed reports and invoices in a timely manner.

Pros

Regardless of the amount of bandwidth available, Terial has consistently performed at a level that supports our operational needs, unlike its competitor.

Cons

We have received nothing but exceptional service from both the application and support teams. Their responsiveness, combined with the continuous updates and enhancements to the platform, has been a tremendous benefit to our organization.

Switched from

[Jobba Trade Technologies](https://www.capterra.com/p/195931/Jobba/)

Their bandwidth could not scale with our progress.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LH

Lauren H.

President

Construction

### "Outstanding Support, Rapid Updates"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2026

10/10 no question. I know they are committed to further refining the platform — including improving address-level granularity so we can track service calls at a unit level. The responsiveness of the team and pace of improvements gives us confidence in the platform's trajectory. My entire company is now running off one platform for timeclock, project management, services, proposals, and billing so we are thrilled.

Pros

The support and communication is truly incredible. Not only do they respond almost instantly, but you can tell they've put time and thought into every response. They are also very quick with small software request changes and are upfront about what's in the development pipeline. Also the new proposal function is awesome. Given how quickly they created it, we’ve been so impressed and can’t wait to see version 2.0

Cons

At this point not a whole lot. The ability to customize the photos given to clients can be a little frustrating but it’s something they are working on and it’s adjustable on our end.

Switched from

[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)

Acculynx is primarily residential without a geomapping and service function. We are a commercial contractor with a service division so it wasn’t a good fit.

Alternatives considered

[Jobba Trade Technologies](https://www.capterra.com/p/195931/Jobba/)

Reasons for choosing Terial

We chose Terial because it was without a doubt the easiest to implement and use and I felt immense confidence that our teams would work well together and they would listen to our needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TC

Taylor C.

Maintenance Billing and Service Coordinator

Construction

### "R.H. Marcon - Terial Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 2, 2026

Pros

I was very impressed with the onboarding process Terial has. They spent a lot of time going over their product with us before we made the decision to use their platform. Once that happened, they came to our office and gave in person training. Training sessions were organized based on who and how Terial would be utilized. Their customer services is excellent. They are quick to respond and they are very open to feedback and assisting with solutions whether it is something that is already available or if it could be implemented in the future. The product overall is very intuitive so it was a fairly easy transition for our field workers.

Cons

There are some processes that seem to take up a little more time to complete than our previous software system. We also have some complex projects that have subcontracts/changes that occur and as of right now, Terial is not equipped to allow us to create these changes within the project like we need it to.

Switched from

[Jobba Trade Technologies](https://www.capterra.com/p/195931/Jobba/)

There was a lack of integration between our mainline and service departments. With Terial, we were able to have access in one location and utilize the CRM component to link opportunities between the two.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EP

Evan P.

Service Account Manager

Construction

### "Excellent Roofing Software Backed by Outstanding Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2026

Terial handles the full scope of our service operations: dispatching crews, reporting and documentation, invoicing, accounts payable/collections, historical data and record keeping, and time cards and time tracking. The platform is designed to streamline processes efficiently, ensuring that every aspect of our workflow is covered. It helps us manage everything we need in one centralized system, reducing complexity and saving time while keeping all critical operations organized and easily accessible.

Pros

Best roofing software we have used. It just works seamlessly and delivers exactly what we need. The support team is outstanding, always quick to respond, and incredibly helpful. The platform continues to improve on a weekly basis, consistently adding new features and updates that make our work even easier.

Cons

The software is relatively new, so certain features are still in development. However, the developers are making weekly updates and have been clear about their timelines and plans for future enhancements. What they have released, works flawlessly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SO

Stephanie O.

CEO

Construction

### "Intuitive Software That Simplifies"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 28, 2026

As a commercial roofing company, many available technology solutions are built around residential workflows. Terial helps solve these issues by providing a platform designed for how our business actually operates. It simplifies getting accurate, timely information from the job site to the office and has significantly improved the quality and consistency of reporting from our service technicians and site superintendents.Additionally, Terial&#39;s integrations have allowed us to streamline processes within our accounting department, reducing our administrative workload by 19% by eliminating the need for double data entry. Their Production Job Costing functionality enables our field superintendents to monitor job budgets in real time from their mobile devices.

Pros

The platform's intuitive design makes adoption and onboarding easy, which is especially impactful in an industry that typically lacks strong technical depth. Just as important, customer success is clearly a driving force behind the company's decisions and product direction.

Cons

Since this is a relatively new software, some features were still in development when we adopted it. What could have been a negative quickly became a positive — we were able to collaborate directly with the Terial team, contributing feedback that helped tailor the platform.

Switched from

[JobNimbus](https://www.capterra.com/p/126797/JobNimbus/)

The previous software required us to make multiple "work arounds", issues with the system that were brought to the attention of the development team were not prioritized, and several "features" remained broken and/or unusable for years.

Alternatives considered

[AccuLynx](https://www.capterra.com/p/116187/Acculynx/)

[Jobba Trade Technologies](https://www.capterra.com/p/195931/Jobba/)

[Dataforma](https://www.capterra.com/p/130599/Dataforma/)

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

[Centerpoint Connect](https://www.capterra.com/p/202717/Centerpoint-Connect/)

Reasons for choosing Terial

None of the other products were designed with a commercial roofing company in mind, they were adapted from other commercial trades or from residential roofing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kaitlin M.

Service Manager

Construction

### "Exceptionally Easy to Use and Navigate"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2026

Easy to create tickets, the CRM is incredibly easy to follow, researching properties and histories is a breeze, and support is incredibly helpful. Terial has made our day-to-day service operations noticeably more organized and efficient. The platform is very user-friendly and intuitive, which makes onboarding and navigating the system simple even for newer team members. One of the biggest advantages for our team has been how accessible and centralized everything is. Being able to quickly pull property history, previous work orders, photos, and communication records saves a significant amount of time and helps keep everyone on the same page. The system has helped improve our workflow, communication, and overall response times to clients. Overall, it has been a reliable and valuable tool for managing our service operations more effectively.

Pros

It is an easy to use program. Even if you don’t know exactly how to do something, the platform is incredibly intuitive and easy to navigate. It’s very user-friendly, which makes learning new features or finding information quick and stress-free. One of the biggest positives for us has been how responsive and helpful their support team is. Anytime we’ve had questions or needed assistance, they’ve reached out quickly and provided clear solutions.

Cons

One area that could definitely be improved is the ability to view and manage multiple opportunity statuses at the same time. Currently, we can only select and view one opportunity status at a time, which makes it difficult to get a full-picture overview of all active opportunities on a single screen. Having the option to filter or display multiple statuses simultaneously would greatly improve visibility, organization, and overall workflow efficiency- especially when managing a high volume of opportunities daily. It would make tracking progress and prioritizing tasks much more streamlined for users.

Switched from

[Jobba Trade Technologies](https://www.capterra.com/p/195931/Jobba/)

Jobba was all the things Terial is not. Our experience with Jobba ultimately led us to look for a more reliable and organized solution for our service operations. While the platform had potential, we consistently ran into issues with reliability, data accuracy, and overall system performance. We experienced multiple situations where information, history, or data was lost or difficult to recover, which created major operational challenges and cost our company valuable time and money. The system was often difficult to navigate efficiently, and simple day-to-day tasks became more time-consuming than they should have been. Visibility into opportunities, service history, and workflow tracking was also limited, making it harder for our team to stay organized and proactive. Compared to the platform we use now, the difference in usability, support responsiveness, and overall operational efficiency has been significant. Ultimately, we made the switch because we needed a system we could trust to reliably manage our data, improve workflow visibility, and support the pace of our day-to-day service operations.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Aldo O.

President

Construction

### "Terial is more than a CRM, they are a PARTNER!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2026

Our Service Manager no longer spends countless hours on reporting and billing — Terial shaved at least half the time spent on these tasks. Visibility into Production Daily Reports has been a game changer. Opportunity tracking is one of the biggest wins: being able to track all opportunities and turn them into service/production work right from the system is huge. We have become more efficient across the board.

Pros

After testing several CRMs built specifically for commercial roofing contractors, we ultimately went with Terial and we couldn't be happier with that decision. With Terial, we're actually using every single module because everything just flows together so naturally. From the start, their platform stood out for being incredibly easy to use, and their vision for simplifying every part of a contractor's operations is impressive. It's helped us stay focused on running and growing our business instead of juggling spreadsheets and scattered information from estimating all the way through invoicing. When the Terial team told us implementation would take just two days and that we'd be fully operational by the end of the second day, we honestly didn't believe it — but sure enough, they delivered. Even our field techs were genuinely excited to start using it.

Cons

As a newer platform, some features we'd like to see are still on the roadmap — but the team is very transparent about what's coming and when, which makes it easy to plan around. And honestly, the only thing we can say they owe us is dinner.

Switched from

[Dataforma](https://www.capterra.com/p/130599/Dataforma/)

We weren't getting the work flow all the way through closing our project, and we were doing a lot of other tasks outside of the system. We're now ~90% done within Terial.

Alternatives considered

[Jobba Trade Technologies](https://www.capterra.com/p/195931/Jobba/)

[Centerpoint Connect](https://www.capterra.com/p/202717/Centerpoint-Connect/)

Reasons for choosing Terial

One of the main reasons why we chose Terial as a team was the commitment from the Terial team in continuing to improve the platform. As much as we were a little hesitant in the beginning, it truly has been the best choice we have made in the past year. We are now more efficient. Our field crews love the feasibility, and truly the Terial team is top-notch. They take everything very personally. They listen to us, and any chance they get to make improvements based on the feedback, they do it at a heartbeat while making sure that it also benefits other clients across the platform. Their product update is consistent as well, so all in all, best platform out there for commercial roofing contractors.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HO

Heather O.

Office Manager

Construction

### "Streamlined Communication and Efficiency — Excellent Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2026

Terial has streamlined communication between our field crews and office staff. Photo timelines and daily reports can be easily viewed by those in the office to answer customer questions and get a sense of project completion for billing. Safety checklists ensure safety is in place on all job sites. Invoicing is efficient — just a simple pricing review and download. The platform also serves as a common space to manage jobs: upload documents, proposals, COIs, photos, and warranties, all accessible even after the job is complete.

Pros

Terial was clearly designed with the consumer in mind — both the roofing contractor and their customer. Easy to use on the back end, easy to interpret on the front end. Constantly evolving as they solicit feedback and seek to create a seamless, one-stop-shop for contractors. Outstanding customer service: quick response time, effective communication, problem-solving on the spot.

Cons

Nothing specific to dislike — there are some features still in-progress that we're eagerly awaiting, but we trust the team to continue delivering.

Switched from

[Dataforma](https://www.capterra.com/p/130599/Dataforma/)

It felt outdated and was not user friendly. Once you made a ticket, it was almost impossible to edit or make adjustments to contacts, properties, or GCs within the ticket.

Alternatives considered

[Knowify](https://www.capterra.com/p/135791/Knowify/)

Reasons for choosing Terial

Ease of use for office and service/ production crews. Mobile and tablet friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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