# Messaging Made Easy Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Messaging Made Easy Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more.

Source: https://www.capterra.com/p/10030703/Messaging-Made-Easy

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# 

 Messaging Made Easy Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on June 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Messaging Made Easy

## What is Messaging Made Easy?

Quickly and reliably send SMS, Viber and WhatsApp messages from Salesforce. ✅ OTPs, PIN codes & user verification ✅ Notifications & reminders ✅ Appointment confirmation & cancellations ✅ Marketing & promotions ✅ High volume and bulk text messaging ✅ Flow and Apex support

## What is Messaging Made Easy used for?

[Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$250

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Messaging Made Easy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.groundworkapps.com/&name=Messaging Made Easy)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Messaging Made Easy

0.0

VS.

[4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting Price

$250

Flat Rate, Per Month

Starting Price

$350

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (466)

Value For Money

0.0 (0)

Value For Money

4.3 (307)

Customer Service

0.0 (0)

Customer Service

4.1 (338)

## Messaging Made Easy alternatives

Highest Rated

[4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.2 (462)](https://www.capterra.com/p/184709/Aircall/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.4 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

## FAQs about Messaging Made Easy

Overview

### What company size and specific industries is Messaging Made Easy built for?

Messaging Made Easy is designed for Salesforce users of any company size who need to send SMS, Viber, or WhatsApp messages with high delivery rates. The vendor description does not name specific industries, so the product appears suited to organizations already using Salesforce for customer communication.

Features and Usability

### What are the key features of Messaging Made Easy?

Messaging Made Easy offers API access, chat and messaging, live chat, SMS messaging, SMS marketing, communication management, third-party integrations, and unified communications. These features cover real-time customer conversations, text message campaigns, system connections, and centralized handling of communications across channels.

Integrations

### Which third-party tools and platforms does Messaging Made Easy integrate with?

Messaging Made Easy integrates with more than 20 platforms, including Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Platform, Salesforce Einstein, Salesforce CPQ & Billing, Salesforce Commerce Cloud, Salesforce Communications Cloud, Viber, and WhatsApp. Its catalog also includes Salesforce B2B Commerce, Customer360, and industry clouds for retail, manufacturing, education, and nonprofit use.

Getting Started and Support

### What training and onboarding options does Messaging Made Easy offer?

Messaging Made Easy provides in person training, webinars, documentation, and videos to help teams get started. In person sessions support direct instruction, webinars offer guided remote learning, documentation provides written reference material, and videos allow self-paced review of setup steps and features.

Getting Started and Support

### What customer support options does Messaging Made Easy offer?

Messaging Made Easy provides email/help desk support and a knowledge base. Support details are limited to these channels, and no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Chat/Messaging

Communicate using direct chat or messages within the system

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Live Chat

Ability to chat online in real time

SMS Marketing

Send promotional campaigns or transactional messages via text messages

SMS Messaging

Send messages via SMS

Messaging Made Easy 8 features

Application programming interface that allows for integration with other systems/databases

Communicate using direct chat or messages within the system

Manage and track all internal and external communication conducted via calls, email, text, or chat

Ability to chat online in real time

Send promotional campaigns or transactional messages via text messages

Send messages via SMS

Set up connections to third-party platforms to improve business processes

Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration

## Pricing

Standard

$250.00

Flat Rate,Per Month

## Integrations

[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Viber](https://www.capterra.com/p/180348/Viber/)[

Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[

Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[

Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[

Salesforce Customer360](https://www.capterra.com/p/10017314/Salesforce-Customer360/)[

Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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