--- title: "Messaging Made Easy Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Messaging Made Easy Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more." source_url: "https://www.capterra.com/p/10030703/Messaging-Made-Easy/" page_type: "product" language: "en" --- # Messaging Made Easy Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Messaging Made Easy ## What is Messaging Made Easy? Quickly and reliably send SMS, Viber and WhatsApp messages from Salesforce. ✅ OTPs, PIN codes & user verification ✅ Notifications & reminders ✅ Appointment confirmation & cancellations ✅ Marketing & promotions ✅ High volume and bulk text messaging ✅ Flow and Apex support With our simple per org pricing model you can have unlimited users, messages, channels, and numbers - for a single fixed fee for the Salesforce app. Message pricing is negotiated directly with our global messaging partner Messente, getting you the best deal possible. ## What is Messaging Made Easy used for? [Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £200 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Messaging Made Easy?[Manage this product listing](https://www.g2.com/products/messaging-made-easy/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Messaging Made Easy 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price £200 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (14,871) Value For Money 0.0 (0) Value For Money 4.6 (12,283) Customer Service 0.0 (0) Customer Service 4.7 (11,446) ## Messaging Made Easy alternatives [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) [4.7 (17,715)](https://www.capterra.com/p/247901/Google-Workspace/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247901/Google-Workspace/) [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) [4.4 (271)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/182004/CloudTalk/) [Quo](https://www.capterra.com/p/199031/OpenPhone/) [4.2 (64)](https://www.capterra.com/p/199031/OpenPhone/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 78% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/199031/OpenPhone/) ## FAQs about Messaging Made Easy Overview ### What company size and specific industries is Messaging Made Easy built for? Messaging Made Easy is designed for Salesforce users of any company size who need to send SMS, Viber, or WhatsApp messages with high delivery rates. The vendor description does not name specific industries, so the product appears aimed at businesses already using Salesforce rather than a particular sector. Features and Usability ### What are the key features of Messaging Made Easy? Messaging Made Easy offers chat/messaging, live chat, SMS messaging, and SMS marketing for sending and managing customer conversations. It also includes communication management, chat transcript records, an API, and third-party integrations to connect messaging workflows with other systems. Integrations ### Which third-party tools and platforms does Messaging Made Easy integrate with? Messaging Made Easy supports over 20 integrations, including Acquia Web Governance, Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce Platform, Salesforce Commerce Cloud, Salesforce CPQ & Billing, Salesforce Customer360, Viber, and WhatsApp. It also connects with Salesforce Einstein, Salesforce Field Service, Salesforce Manufacturing Cloud, and Salesforce.org Education Cloud. Getting Started and Support ### What training and onboarding options does Messaging Made Easy offer? Messaging Made Easy provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference, and videos provide recorded training materials. Getting Started and Support ### What customer support options does Messaging Made Easy offer? Messaging Made Easy provides email/help desk support and a knowledge base. Support materials are centered on written help, with no reviewer feedback available here to describe response times or helpfulness. Users looking for assistance can rely on these two channels for questions, troubleshooting, and basic product guidance. ## Features AI summary Based on 491 Cloud Communication Platform reviews According to Capterra reviewers, these are the features buyers prioritize most when evaluating cloud communication platform software: - **Call Routing** (**62%** of reviewers rated this feature as critical) - **Mobile Access** (**62%**) - **Alerts/Notifications** (**51%**) Messaging Made Easy focuses on other capabilities that reviewers also rate highly, including **Communication Management** (**60%**) and **API** (**52%**). Together, these features help businesses manage conversations across channels and connect the platform with other systems, allowing teams to keep communication organized and support more efficient day-to-day coordination. API Application programming interface that allows for integration with other systems/databases Chat/Messaging Communicate using direct chat or messages within the system Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Live Chat Ability to chat online in real time SMS Marketing Send promotional campaigns or transactional messages via text messages SMS Messaging Send messages via SMS Messaging Made Easy 8 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Live Chat: Ability to chat online in real time - SMS Marketing: Send promotional campaigns or transactional messages via text messages - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration --- ## Pricing Free Trial Standard £200.00 Flat Rate,Per Month ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[ Viber](https://www.capterra.com/p/180348/Viber/)[ Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[ Salesforce Customer360](https://www.capterra.com/p/10017314/Salesforce-Customer360/)[ Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.