# SIPRTC CPaaS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SIPRTC CPaaS Software - reviews, pricing plans, popular comparisons to other Cloud Communication Platform products and more. Source: https://www.capterra.com/p/10030705/SIPRTC-CPaaS --- # SIPRTC CPaaS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) SIPRTC CPaaS ## What is SIPRTC CPaaS? SIPRTC CPaaS is a secure, enterprise-grade communication platform that empowers businesses to integrate voice, SMS, WhatsApp, messaging, and email into their applications through unified APIs and visual workflow builders. Built for high-performance and scalability, SIPRTC offers advanced AI-powered voicebot capabilities with real-time WebSocket audio streaming, Speech-to-Text (STT), Text-to-Speech (TTS), and LLM (Large Language Model) integration for intelligent, natural conversations. Designed for modern enterprises, SIPRTC supports private CPaaS deployments with full role-based access control, end-to-end encryption, call recording, and real-time analytics for call quality and message delivery insights. Whether deployed in a shared cloud, dedicated private cloud, or on-premise, SIPRTC is ready for SOC 2, HIPAA, and GDPR compliance, making it ideal for security-conscious sectors like healthcare, finance, logistics, education, and customer service. With built-in billing, automation to ## What is SIPRTC CPaaS used for? [Cloud Communication Platform](https://www.capterra.com/cloud-communication-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1000 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SIPRTC CPaaS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://siprtc.io&name=SIPRTC CPaaS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SIPRTC CPaaS 0.0 VS. [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting Price $1000 Flat Rate, Per Month Starting Price $350 Flat Rate, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (466) Value For Money 0.0 (0) Value For Money 4.3 (307) Customer Service 0.0 (0) Customer Service 4.1 (338) ## SIPRTC CPaaS alternatives Highest Rated [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (209)](https://www.capterra.com/p/218251/Wildix/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.2 (462)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (3,023)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars ## FAQs about SIPRTC CPaaS Overview ### What company size and specific industries is SIPRTC CPaaS built for? SIPRTC CPaaS is designed for mid-to-large enterprises in healthcare, finance, logistics, customer support, retail, and education that need secure CPaaS with on-premise deployment and full data control. Features and Usability ### What are the key features of SIPRTC CPaaS? SIPRTC CPaaS offers API access, communication management, and unified communications across voice, chat, messaging, fax, and live chat. It includes call routing, call recording, call monitoring, IVR, caller ID, voice mail, activity dashboard, reporting and analytics, mobile access, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? SIPRTC CPaaS starts at $499 per month for the Growth plan, with a free trial available. The $999 per month Scale plan adds dedicated support, multi-region HA, and unlimited API messages. The $1,000 per month Starter plan requires a minimum of 100 VOIP channels at $10 each. Integrations ### Which third-party tools and platforms does SIPRTC CPaaS integrate with? SIPRTC CPaaS connects natively to Dynamics 365, HubSpot CRM, Microsoft Teams, Pipedrive, ServiceNow, and Zoho CRM. These integrations cover CRM, service management, and team communication platforms, giving the product compatibility with six third-party tools listed in its official catalog. Getting Started and Support ### What training and onboarding options does SIPRTC CPaaS offer? SIPRTC CPaaS provides live online sessions and webinars to help teams get started. Live online sessions allow guided instruction and real-time questions, while webinars offer scheduled training that can cover product setup, core features, and best practices for using the platform. Getting Started and Support ### What customer support options does SIPRTC CPaaS offer? SIPRTC CPaaS provides email/help desk and phone support. These channels give users two direct ways to contact the support team for setup, billing, or technical questions. No reviewer feedback about response speed, helpfulness, or common support issues is available in the catalog data. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Caller ID Identify the number and contact information of a caller before answering the phone Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Recording Record the audio of phone conversations for quality assurance purposes Call Routing Sends voice calls to a specific queue based on predetermined criteria SIPRTC CPaaS 17 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Listen to live phone conversations for the purpose of training and assessing agent performance Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Identify the number and contact information of a caller before answering the phone Communicate using direct chat or messages within the system Manage and track all internal and external communication conducted via calls, email, text, or chat Computer-telephony integration is the use of computers to manage telephone calls Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Ability to chat online in real time Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes Computer-based system that allows users to send and receive voice messages ## Pricing Free Trial Starter $1,000 Flat Rate,Per Month It includes: - Basic API access - Standard Support - Up to 10000 API Messages Growth $499.00 Flat Rate,Per Month It includes: - No-Code Builder - Advanced Analytics - Priority Support - Up to 100000 API Messages Scale $999.00 Flat Rate,Per Month It includes: - SLA-backed Uptime - Multi-region HA - Dedicated Support - Unlimited API Messages ## Integrations [ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[ ServiceNow](https://www.capterra.com/p/254088/ServiceNow/) ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.