# Knock Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Knock Software - reviews, pricing plans, popular comparisons to other Customer Communications Management products and more.

Source: https://www.capterra.com/p/10030756/Knock/alternatives

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# 

 Knock Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

Knock

## What is Knock?

Knock is a product and customer messaging infrastructure software that enables sending cross-channel notifications and lifecycle messages. The platform features a notification engine for building notification workflows while respecting user attention. Knock includes template management, preference controls, cross-channel analytics, and in-app component libraries with SDKs available in multiple programming languages including Node, Python, Ruby, and Go. The system provides version control, observability tools, and integration capabilities to help development teams test, deploy, and maintain notification systems. Knock delivers messages at scale with high uptime and includes management APIs and CLI tools for local and remote development workflows, allowing teams to make changes without impacting production environments.

## What is Knock used for?

[Push Notifications](https://www.capterra.com/push-notifications-software/)[Customer Communications Management](https://www.capterra.com/customer-communications-management-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$250

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Knock?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://knock.app&name=Knock)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Knock

0.0

VS.

[4.3 (666)](https://www.capterra.com/p/141842/Weave/reviews/)

Starting Price

$250

Flat Rate, One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.5 (16,293)

Value For Money

0.0 (0)

Value For Money

4.1 (11,362)

Customer Service

0.0 (0)

Customer Service

3.9 (10,583)

## Knock alternatives

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Highest Rated

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

[4.7 (16,293)](https://www.capterra.com/p/180345/WhatsApp/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/180345/WhatsApp/)

[Viber](https://www.capterra.com/p/180348/Viber/)

[4.4 (4,057)](https://www.capterra.com/p/180348/Viber/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/180348/Viber/)

[Text Request](https://www.capterra.com/p/167015/Text-Request/)

[4.6 (1,193)](https://www.capterra.com/p/167015/Text-Request/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/167015/Text-Request/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

App Notifications

Set-up notifications and alerts for mobile apps.

Autoresponders

Create and automatically send premade copy in response to customer messages

Knock 27 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Set-up notifications and alerts for mobile apps.

Create and automatically send premade copy in response to customer messages

Send messages, notifications, or documents to an entire customer base at the same time

Communicate using direct chat or messages within the system

Provides a channel for team members to share media files, communicate, and work together

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Add customized logos and colors to align with company branding

Manage, store and organize emails within the system or via third-party apps

Track interaction history by documenting conversations for contacts

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

An editor that enables users to edit all aspects of notifications.

Generate personalized communications upon request to meet customer needs

Adjust communications based on previous interactions or personal preferences

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Send messages via SMS

Set-up SMS-based notifications and alerts for mobile devices.

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Create, design, and visually represent processes within the software

Create, design and manage workflows for repetitive tasks

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## Pricing

Free Trial

Free Version

Developer

$0.00

It includes:

-   Unlimited channels
-   Unlimited notification workflows
-   Unlimited team members
-   Batch and delay notifications
-   Built-in multi-tenancy
-   SSO via Google

Starter

$250.00

Flat Rate,Per Month

It includes:

-   Remove Knock branding
-   $5 per 1,000 additional notifications

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Firebase](https://www.capterra.com/p/160941/Firebase/)[

SendGrid](https://www.capterra.com/p/204113/SendGrid/)[

Discord](https://www.capterra.com/p/240238/Discord/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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