--- title: "Descartes MyCarrierPortal Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Descartes MyCarrierPortal Software - reviews, pricing plans, popular comparisons to other Freight products and more." source_url: "https://www.capterra.com/p/10030775/Descartes-MyCarrierPortal/" page_type: "product" language: "en" --- # Descartes MyCarrierPortal Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Descartes MyCarrierPortal ## What is Descartes MyCarrierPortal? Cloud-based carrier identity and onboarding platform that helps brokers, 3PLs, and shippers streamline carrier management. It offers features such as custom risk assessments to vet reliable carriers, fraud prevention tools to combat identity fraud and double brokering, and onboarding integrated with TMS workflows. The platform ensures compliance through automated monitoring of insurance coverage and active authorities. ## What is Descartes MyCarrierPortal used for? [Identity Verification](https://www.capterra.com/identity-verification-software/)[Risk Management](https://www.capterra.com/risk-management-software/)[Freight](https://www.capterra.com/freight-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Descartes MyCarrierPortal?[Manage this product listing](https://www.g2.com/products/descartes-mycarrierportal/claim_requests/new?auto=true) ## FAQs about Descartes MyCarrierPortal Features and Usability ### What are the key features of Descartes MyCarrierPortal? Descartes MyCarrierPortal includes audit trail, compliance management, data verification, and records management for tracking and documentation. It also offers fraud detection, incident management, operational risk management, and risk assessment, plus a dashboard, risk reporting, and multiple authentication methods for access control. Pricing ### How much does it cost and what fees or limitations are included? Descartes MyCarrierPortal starts at $500 per month with the Standard flat-rate plan. The Standard plan includes insurance validation and monitoring, carrier onboarding and sourcing, FMCSA and DOT monitoring, identity services and fraud prevention, plus US-based support and training. No other pricing tiers are listed. Getting Started and Support ### What training and onboarding options does Descartes MyCarrierPortal offer? Descartes MyCarrierPortal provides webinars and videos to help teams get started. Webinars support live or scheduled guidance from product experts, while videos offer self-paced instruction and visual walkthroughs for learning features and setup steps. Getting Started and Support ### What customer support options does Descartes MyCarrierPortal offer? Descartes MyCarrierPortal provides Email/Help Desk, FAQ/Forum, and Phone Support. Support is described through these channels only, and there is no reviewer feedback available here to assess response times, helpfulness, or common user frustrations with the support experience. ## Features AI summary Based on 187 Freight reviews Capterra data shows that buyers of Identity Verification software rank the following features as their top priorities: - **Data Verification** (**65%** of reviewers rated this feature as critical) - **ID Scanning** (**74%**) - **Fraud Detection** (**64%**) Descartes MyCarrierPortal includes **Data Verification** and **Fraud Detection**. However, it does not include **ID Scanning**. With **Data Verification**, businesses can confirm the accuracy of submitted information, while **Fraud Detection** helps identify suspicious activity before it creates larger issues. Together, these features help businesses reduce risk, improve trust in verified records, and make identity checks more reliable. Audit Trail A record of all activities within the system, including user access, changes made, etc. Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Data Verification Process of checking different types of data for accuracy to avoid errors or inconsistencies Fraud Detection Identify and prevent suspicious activity Incident Management Manage and track all disruptions and incidents Descartes MyCarrierPortal 11 features ### All Features - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Verification: Process of checking different types of data for accuracy to avoid errors or inconsistencies - Fraud Detection: Identify and prevent suspicious activity - Incident Management: Manage and track all disruptions and incidents - Multiple Authentication Methods: Authenticate user identities through different methods such as ID cards, PINs, passwords, RFID, and biometrics - Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes - Records Management: Ability to record, store, update, and retrieve information - Risk Assessment: Initiate collection and analysis of known risks - Risk Reporting: Reporting of risks associated with specific actions, events, or entities --- Get Advice We can help you find the software with the features you need. ## Pricing [View pricing plan details](https://www.capterra.com/p/10030775/Descartes-MyCarrierPortal/pricing/) Standard $500.00 Flat Rate,Per Month It includes: - Carrier onboarding & sourcing - Identity services & fraud prevention - Insurance validation & monitoring - FMCSA & DOT monitoring - US-based support & training Enterprise Custom Quote Available It includes: - Dedicated customer success manager - Custom training plans - Real-time visibility platform - Automated capacity matching - Freight broker TMS - Dock appointment scheduling Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.