# Affiniv Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Affiniv Software - reviews, pricing plans, popular comparisons to other Survey products and more. Source: https://www.capterra.com/p/10030822/Affiniv --- # Affiniv Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Affiniv ## What is Affiniv? Affiniv is an all-in-one Customer Experience Management Platform that helps businesses run surveys, gain AI-powered insights, and take action - all without writing a line of code. Create customizable surveys like NPS, CSAT, CES, product reviews, and more with branded themes and logic flows. Distribute surveys via personalized emails from your domain, with automated triggers and reminders based on customer actions. Affiniv’s real-time dashboard shows survey scores, AI-powered sentiment analysis, tag/keyword insights, and segment-wise reports (by product, user-cohort, location, etc). You can filter responses, download data, or sync it to your systems via integrations with Shopify, Salesforce, Slack, and more. Take direct action from the dashboard - email customers, add notes, and escalate issues instantly. Affiniv is easy to use, affordable, and built for teams of all sizes. Bonus features include weekly digests for unlimited internal users and custom dashboards for enterprises. ## What is Affiniv used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[Customer Experience](https://www.capterra.com/customer-experience-software/)[Survey](https://www.capterra.com/survey-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Affiniv?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://affiniv.com&name=Affiniv) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Affiniv 0.0 VS. [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Starting Price $99 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (94) Value For Money 0.0 (0) Value For Money 4.3 (74) Customer Service 0.0 (0) Customer Service 4.8 (90) ## Affiniv alternatives [4.5 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/) Starting price $55.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.6 (964)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.7 (964)](https://www.capterra.com/p/137289/Typeform/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (451)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. 360 Degree Feedback Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases CES Survey Structure Survey designed to measure the Customer Effort Score & evaluate their satisfaction of using product or service Commenting/Notes Leave comments and notes on documents for others to view Affiniv 71 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Survey designed to measure the Customer Effort Score & evaluate their satisfaction of using product or service Leave comments and notes on documents for others to view Capability of a software or system to make decisions and perform actions based on specified conditions Survey designed the measure customer satisfaction with a product, service, and more Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement. Process of dividing customers into groups based on common characteristics Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Analyze survey results via statistical testing or crosstabs directly within the software Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Assemble applications and processes by dragging over and arranging pre-built components Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Distribute a survey via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Collect information from multiple sources Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Supports different types of question formats, including multiple-choice, checkbox, open-answer, Likert scale, and essay Identify, track, and respond to negative feedback Calculate NPS of customers Measure employee engagement and loyalty towards a business using the Net Promoter Score Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels Practice of collecting data and responses for market research/surveys without an internet connection A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Streamlining repetitive tasks and activities through automated and predefined workflows Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group Survey design technique that directs respondents to different questions based on their previous answers Pre-written repository of questions that can be reused within a course or for assessment or interviews Integration of respondents' answers from previous survey questions into subsequent questions or text Randomize the displayed order of questions and answer options Ratings/Reviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Skip over or route respondents to different questions based on their previous answers Send messages via SMS Allow media to be embedded in the question or answer options Create and manage surveys Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes Create, save, and re-purpose templates for emails, forms, etc. Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc Open text box field Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Modifying a website's URL to enhance readability, branding, or campaign alignment Interact with data visualization elements, such as charts and graphs, to drill down into data Seamlessly integrates with 3rd party websites An extended application or connector that enables users to perform additional services with their current set of tools Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Free $0.00 It includes: - Up to 100 Responses/month Growth $99.00 Per Month It includes: - Up to 1000 Responses/month - NPS, CSAT, CET, Product Reviews, Custom Surveys - Unlimited Surveys - Omnichannel Distribution - Email, Web, In-App, SMS, WhatsApp, Sharable Links - Automation via API/Shopify - Analytics Dashboard - AI-Generated Summary - Response Tags and Notes - Email Reply to Respondents from Dashboard - Unlimited internal users - Unlimited Questions with Logic Jumps - Customizable Survey Theme (Brand Logo, Colors, etc) - Email Personalization - Survey Throttles/Cool-off - 14-days Free Trial Advanced $249.00 Per Month It includes: - Growth Plan + More - Advanced Integrations - Zendesk, Slack, HubSpot, Shopify, Freshdesk, and more - Post-Response Workflow - Dive-Deep Reports like Product-wise NPS - AI-Based Response Tagging - AI-Generated Tags Summary - AI-Powered Sentiments - Alerts for Trend Shifts - Full Survey Automation - Own Domain for Emails - Custom-Designed Email Templates for Higher Responses - Assisted Onboarding - Team Training - Success Champion Support - 14-days Free Trial Enterprise $449.00 Per Month It includes: - Advanced Plan + More - Custom No. of Responses - Monthly/ Quarterly/ Yearly Response Limits Available - 8 Templated Survey Types - Custom Dashboard/Reports for Specific Analytics Needs - Email Digest with Actionable Insights for Unlimited Subscribers - Role-Based Access - Premium Integrations - Salesforce, Gladly, and more - Flexible Contract Terms. Start Monthly, Upgrade Anytime - Stress-free Payment Terms - Dedicated Success Manager - Quarterly Account Review - Full Hands-on Support for Migration from Other Platforms - 30-days Money Back Guarantee ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)