# WebsiteChat Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about WebsiteChat Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more. Source: https://www.capterra.com/p/10030849/WebsiteChat --- # WebsiteChat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) WebsiteChat ## What is WebsiteChat? WebsiteChat is a website chat software that automates customer interactions through AI-powered conversations. The platform enables continuous customer support by delivering context-driven responses that understand user intent. WebsiteChat integrates with various website builders including WordPress, Squarespace, Webflow, Wix, Framer, and Shopify without requiring coding skills. The system features customizable appearance settings that allow adjustments to colors, fonts, and chat styles to align with brand identity. WebsiteChat includes analytics capabilities that monitor interactions and conversation history, providing insights into customer engagement patterns. The platform works by allowing users to train the assistant using PDFs or URLs, embedding it on websites with a code snippet, and then tracking customer interactions through the dashboard. ## What is WebsiteChat used for? [Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $13 Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for WebsiteChat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://websitechat.in/&name=WebsiteChat) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### WebsiteChat 0.0 VS. [4.7 (30)](https://www.capterra.com/p/10031687/Text/#reviews) Starting Price $13 Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (30) Value For Money 0.0 (0) Value For Money 4.4 (29) Customer Service 0.0 (0) Customer Service 4.7 (30) ## WebsiteChat alternatives [4.5 (1,134)](https://www.capterra.com/p/134347/Intercom/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (704)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (376)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars ## FAQs about WebsiteChat Features and Usability ### What are the key features of WebsiteChat? WebsiteChat offers customer support tools centered on chatbot messaging, proactive chat, and automated responses. It also includes AI Copilot, natural language processing, and AI/machine learning for chat handling, plus customer history and transcripts/chat history for context. Reporting/analytics, visual analytics, workflow automation, and third-party integrations round out the feature set. Pricing ### How much does it cost and what fees or limitations are included? WebsiteChat starts at $13 per month for the Basic plan with 50 knowledge base sources, 500 credits, and a 2,000,000 character limit. The $36 Growth plan includes 120 sources, 1,200 credits, and a 5,000,000 character limit. A free trial is available. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What customer support options does WebsiteChat offer? WebsiteChat provides email/help desk support, FAQ/forum resources, and chat. These channels give users direct contact and self-service help for common setup or usage questions. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Customer History Access previous interactions or concerns to maintain customer relationships WebsiteChat 14 features A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Software program that continuously adjusts its behavior based on observed data Automatic reply functionality for incoming messages AI-based platform which conducts a conversation via auditory or textual methods Manage and track all internal and external communication conducted via calls, email, text, or chat Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Process and analyze human language in text or audio form Copy on the page or chat window encouraging the user to engage with the chat option View and track pertinent metrics to find patterns and gain insights from data Set up connections to third-party platforms to improve business processes View messages sent by both parties during the chat conversation Interact with data visualization elements, such as charts and graphs, to drill down into data Streamlining repetitive tasks and activities through automated and predefined workflows Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $13.00 Per Month It includes: - 2,000,000 Character limit - 500 Credits - AI-Powered Assistant - Full Customization - Rollover credits up to max 1000 - Priority support - Future Add-ons & Integration Growth $36.00 Per Month It includes: - 5,000,000 Character limit - 1200 Credits - Rollover credits up to max 2400 Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.