# WebsiteChat Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WebsiteChat Software - reviews, pricing plans, popular comparisons to other Customer Engagement products and more.

Source: https://www.capterra.com/p/10030849/WebsiteChat

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# 

 WebsiteChat Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)

WebsiteChat

## What is WebsiteChat?

WebsiteChat is a website chat software that automates customer interactions through AI-powered conversations. The platform enables continuous customer support by delivering context-driven responses that understand user intent. WebsiteChat integrates with various website builders including WordPress, Squarespace, Webflow, Wix, Framer, and Shopify without requiring coding skills. The system features customizable appearance settings that allow adjustments to colors, fonts, and chat styles to align with brand identity. WebsiteChat includes analytics capabilities that monitor interactions and conversation history, providing insights into customer engagement patterns. The platform works by allowing users to train the assistant using PDFs or URLs, embedding it on websites with a code snippet, and then tracking customer interactions through the dashboard.

## What is WebsiteChat used for?

[Customer Engagement](https://www.capterra.com/customer-engagement-software/)[Chatbot](https://www.capterra.com/chatbot-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$13

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for WebsiteChat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://websitechat.in/&name=WebsiteChat)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### WebsiteChat

0.0

VS.

[4.7 (24,035)](https://www.capterra.com/p/135003/Slack/reviews/)

Starting Price

$13

Per Month

Starting Price

$8.75

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.6 (4,057)

Value For Money

0.0 (0)

Value For Money

4.5 (2,859)

Customer Service

0.0 (0)

Customer Service

4.4 (2,791)

## WebsiteChat alternatives

[4.7 (1,753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (1,131)](https://www.capterra.com/p/134347/Intercom/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (453)](https://www.capterra.com/p/197141/Tremendous-Rewards/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.5 (3,042)](https://www.capterra.com/p/132666/Pipedrive/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Automated Responses

Automatic reply functionality for incoming messages

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Customer History

Access previous interactions or concerns to maintain customer relationships

WebsiteChat 14 features

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Automatic reply functionality for incoming messages

AI-based platform which conducts a conversation via auditory or textual methods

Manage and track all internal and external communication conducted via calls, email, text, or chat

Access previous interactions or concerns to maintain customer relationships

Provide online support for your customers through live chat or help desk functionality

Process and analyze human language in text or audio form

Copy on the page or chat window encouraging the user to engage with the chat option

Streamlining repetitive tasks and activities through automated and predefined workflows

View and track pertinent metrics to find patterns and gain insights from data

Set up connections to third-party platforms to improve business processes

View messages sent by both parties during the chat conversation

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

## Pricing

Free Trial

Basic

$13.00

Per Month

It includes:

-   2,000,000 Character limit
-   500 Credits
-   AI-Powered Assistant
-   Full Customization
-   Rollover credits up to max 1000
-   Priority support
-   Future Add-ons & Integration

Growth

$36.00

Per Month

It includes:

-   5,000,000 Character limit
-   1200 Credits
-   Rollover credits up to max 2400

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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