# Sadie Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sadie Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/10030942/Sadie --- # Sadie Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on July 2, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Sadie ## What is Sadie? Meet Sadie Sadie is the market leading AI host built for hospitality. She answers every call, takes reservations, and helps guests 24/7. Sadie helps hospitality venues grow revenue by increasing bookings, elevating the guest experience, and freeing up staff to focus on in person service. Simple setup. No training. Just better hospitality from day one. Why Sadie? Every missed call is a missed opportunity. In fact, 43 percent of calls to restaurants go unanswered, and 32 percent of customers won’t wait on hold. The average venue misses 150 calls and 90 reservations per month. At 80 dollars per cover, that adds up to over 7,000 dollars in lost revenue every month. With Sadie, you now have an AI powered host who answers every call, takes reservations, manages guest inquiries, and ensures no opportunity is missed. Your staff can stay focused on in venue guests. Sadie in Action! Sometimes one call says more than a thousand words. Try Sadie’s voice experience. Call Now! ## What is Sadie used for? [Virtual Assistant](https://www.capterra.com/virtual-assistant-software/)[Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sadie?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.valsoftcorp.com/&name=Sadie) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sadie 0.0 VS. [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting Price $49 Flat Rate, Per Month Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (487) Value For Money 0.0 (0) Value For Money 4.4 (354) Customer Service 0.0 (0) Customer Service 4.5 (425) ## Sadie alternatives [4.8 (71)](https://www.capterra.com/p/229303/Wing/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [5.0 (2)](https://www.capterra.com/p/10023088/Chatsi/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [micro1](https://www.capterra.com/p/10030872/micro1/) [4.9 (626)](https://www.capterra.com/p/10030872/micro1/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [fonio.ai](https://www.capterra.com/p/10025797/fonio-ai/) [4.9 (102)](https://www.capterra.com/p/10025797/fonio-ai/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about Sadie Overview ### What company size and specific industries is Sadie built for? Sadie is designed for hotels and restaurants of all sizes, especially businesses that handle frequent guest calls and reservations. It fits hospitality teams that need around-the-clock phone support and booking management, including single-location venues and larger multi-site operations. Features and Usability ### What are the key features of Sadie? Sadie offers AI/Machine Learning, Natural Language Processing, and Natural Language Search for automated interaction handling. It includes Chatbot, Chat/Messaging, Chat Transcript, and Virtual Personal Assistant (VPA) features, plus Knowledge Base Management, Contextual Guidance, and Personalization. Reporting/Analytics, Real-Time Analytics, Sentiment Analysis, and Surveys & Feedback cover performance tracking. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? Sadie starts at $49 per month for the Lite plan with unlimited minutes, CAN & US calling, SMS to the booking system, and a knowledge base. Starter costs $199 per month for up to 250 minutes, Pro is $299 for 400 minutes, and Unlimited is $599 per month. A free trial is available. Integrations ### Which third-party tools and platforms does Sadie integrate with? Sadie integrates with two third-party platforms: Now Book It and OpenTable. These integrations support restaurant reservation and booking workflows, connecting Sadie to widely used table management tools for handling guest bookings and availability. Getting Started and Support ### What training and onboarding options does Sadie offer? Sadie provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars offer scheduled instruction, documentation gives written reference material, and videos support self-paced learning and review. Getting Started and Support ### What customer support options does Sadie offer? Sadie provides email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available in the catalog data, so support quality, response times, and common user frustrations cannot be assessed from user comments. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Business Process Automation Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Contextual Guidance Interprets what a user is doing based on context and helps guide them through the process. Sadie 24 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Software program that continuously adjusts its behavior based on observed data Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Interprets what a user is doing based on context and helps guide them through the process. Add customized logos and colors to align with company branding Tracks metrics that provide insight into how a user interacts with any interface or product Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Manage and support multiple languages Process and analyze human language in text or audio form Ability to interact with the application using human languages such as English A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Adjust communications based on previous interactions or personal preferences Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Train your system to interpret and transcribe voice messages Gauge satisfaction and receive information for improvement and success Program systems that assist users with their daily administrative responsibilities Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Lite $49.00 Flat Rate,Per Month It includes: - 24/7 Call Handling - Simultaneous calls - Sentiment-Aware AI - Call Transcripts - Call Redirects - Answers general business inquiries Starter $199.00 Flat Rate,Per Month It includes: - 24/7 Call Handling - Simultaneous Calls - Sentiment-Aware AI - Call Transcripts - Call Redirects - Answers general business inquiries - Reservation management (cancel, modify, confirm) - Secure deposits - Integration with reservation system Pro $299.00 Flat Rate,Per Month It includes: - 24/7 Call Handling - Simultaneous Calls - Sentiment-Aware AI - Call Transcripts - Call Redirects - Answers general business inquiries - Reservation management (cancel, modify, confirm) - Secure deposits - Integration with reservation system Unlimited $599.00 Flat Rate,Per Month It includes: - 24/7 Call Handling - Simultaneous Calls - Sentiment-Aware AI - Call Transcripts - Call Redirects - Answers general business inquiries - Reservation management (cancel, modify, confirm) - Secure deposits - Integration with reservation system ## Integrations [ OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[ Now Book It](https://www.capterra.com/p/220182/Now-Book-It/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.