--- title: "MakeBox.ai Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about MakeBox.ai Software - reviews, pricing plans, popular comparisons to other Other Artificial Intelligence (AI) Software products and more." source_url: "https://www.capterra.com/p/10031034/MakeBox-ai/" page_type: "product" language: "en" --- # MakeBox.ai Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) MakeBox.ai ## What is MakeBox.ai? MakeBox gives small businesses one platform to capture, nurture, and close more leads — without stitching together five different tools. Built on GoHighLevel, it brings your CRM, pipelines, calendars, and conversations into a single place. Automate the follow-up that usually slips: two-way SMS and email sequences, an AI voice receptionist and web chat that answer 24/7, automatic review requests, and workflows that move every lead forward on autopilot. Booking calendars, memberships, funnels, and reporting are all included. Get started on your own, or add optional done-for-you setup and configuration to launch faster. Ideal for agencies, real estate, coaches, home-service businesses, and health & wellness brands that want agency-grade automation without the agency price tag. Start with a 14-day free trial — plans from $99/month. ## What is MakeBox.ai used for? [Other Artificial Intelligence (AI) Software](https://www.capterra.com/other-artificial-intelligence-ai-software/)[Chatbot](https://www.capterra.com/chatbot-software/)[Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MakeBox.ai?[Manage this product listing](https://www.g2.com/products/makebox-ai/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MakeBox.ai 0.0 VS. [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting Price $99 Flat Rate, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (88) Value For Money 0.0 (0) Value For Money 4.4 (84) Customer Service 0.0 (0) Customer Service 4.7 (85) ## MakeBox.ai alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [Clepher](https://www.capterra.com/p/276090/Clever-Messenger/) [4.8 (88)](https://www.capterra.com/p/276090/Clever-Messenger/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/276090/Clever-Messenger/) ## FAQs about MakeBox.ai Overview ### What company size and specific industries is MakeBox.ai built for? MakeBox.ai is designed for small businesses and service providers that need an all-in-one CRM and marketing automation solution. It fits agencies, real estate businesses, coaches, home services companies, and health and wellness providers that want to manage customer relationships and marketing in one place. Features and Usability ### What are the key features of MakeBox.ai? MakeBox.ai includes AI/Machine Learning, natural language processing, and chatbot functions for automated responses. It also offers live chat, multi-channel communication, CRM, and customer support tools, plus API access and performance metrics for tracking communication activity and support outcomes. Pricing ### How much does it cost and what fees or limitations are included? MakeBox.ai starts at $99 per month for the Starter plan, which includes up to 1,000 contacts, CRM + pipelines, SMS and email automations, a booking calendar, and a live chat widget. The Growth plan is $299 per month for up to 10,000 contacts, 3 team seats, and advanced automations. A free trial is available. Integrations ### Which third-party tools and platforms does MakeBox.ai integrate with? MakeBox.ai integrates with QuickBooks Online and Shopify. These catalog integrations cover accounting and ecommerce connections, giving the platform a small but focused set of third-party options for businesses that need to connect financial records and online store operations. Getting Started and Support ### What training and onboarding options does MakeBox.ai offer? MakeBox.ai provides documentation for teams getting started with the product. This written material can serve as a self-paced reference for setup steps, feature explanations, and ongoing support during initial use. Getting Started and Support ### What customer support options does MakeBox.ai offer? MakeBox.ai provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users multiple ways to find answers or contact support, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features AI summary Based on 1,278 Other Artificial Intelligence (AI) Software reviews Capterra reviewers highlight these as the features buyers care about most when choosing a chatbot: - **Automated Responses** (**42%** of reviewers rated this feature as critical) - **Language Detection** (**44%**) - **Natural Language Processing** (**43%**) MakeBox.ai supports **Automated Responses** and **Natural Language Processing**, so it covers two of the top features buyers look for in a chatbot. However, it does not include **Language Detection**. Instead, it offers other highly rated capabilities such as **Live Chat** (**48%**), **Customer Support** (**46%**), and **AI/Machine Learning** (**42%**). These features can help teams respond to users in real time, manage support interactions more effectively, and improve chatbot performance over time, helping businesses handle conversations more efficiently and provide better customer experiences. AI Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns AI/Machine Learning Software program that continuously adjusts its behavior based on observed data API Application programming interface that allows for integration with other systems/databases Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system MakeBox.ai 11 features ### All Features - AI: Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - API: Application programming interface that allows for integration with other systems/databases - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Support: Provide online support for your customers through live chat or help desk functionality - Integrations: Ability for the product to integrate with software to view and utilize contact and account buyer intent data (i.e. CRM software, marketing automation software, account- based marketing software, etc.) - Live Chat: Ability to chat online in real time - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Natural Language Processing: Process and analyze human language in text or audio form --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/10031034/MakeBox-ai/pricing/) Starter $99.00 Flat Rate,Per Month It includes: - AI Web Chat - AI Facebook Messenger - AI Social Planner - AI Employee - Conversation AI - Voice AI - 2-Way Text & Email Conversation - GMB Messaging - Reputation Management - GMB Call Tracking - Missed Call Text Back - Text To Pay - Calendar Growth $299.00 Flat Rate,Per Month It includes: - Surveys - Trigger Links - Workflows - Memberships - All Reporting - Campaigns - Blogs - Affiliate Manager - Proposals & Estimates Scale $699.00 Flat Rate,Per Month ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.