--- title: "Myrelis Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Myrelis Software - reviews, pricing plans, popular comparisons to other Local SEO Tools products and more." source_url: "https://www.capterra.com/p/10031041/Myrelis/" page_type: "product" language: "en" --- # Myrelis Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Myrelis ## What is Myrelis? Myrelis is a review management software that automates the collection of Google reviews for businesses. The platform features a reward system that encourages customers to leave feedback while analyzing satisfaction metrics across multiple locations. Myrelis includes functionality for email and SMS marketing campaigns to drive repeat store visits and offers analytics that help businesses identify best practices and areas for improvement. The system works for various business types including franchises, multi-location businesses, franchise networks, and independent merchants. The software provides SEO benefits through improved Google listings and includes customizable QR code materials to facilitate review collection. Myrelis centralizes customer satisfaction data and requires no technical expertise to implement. ## What is Myrelis used for? [Customer Satisfaction](https://www.capterra.com/customer-satisfaction-software/)[NPS](https://www.capterra.com/nps-software/)[Local SEO Tools](https://www.capterra.com/local-seo-tools-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €59 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Myrelis?[Manage this product listing](https://www.g2.com/products/myrelis/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Myrelis 5.0 (7) VS. [4.6 (10,512)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) Starting Price €59 Other, Per Month Starting Price $30 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (7) Ease Of Use 4.6 (10,499) Value For Money 5.0 (7) Value For Money 4.4 (6,536) Customer Service 5.0 (7) Customer Service 4.3 (5,845) ## Myrelis alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (455)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/10031041/Myrelis/alternatives/) ## FAQs about Myrelis Overview ### What company size and specific industries is Myrelis built for? Myrelis is designed for retailers with physical shops and a Google My Business page, making it suitable for small to mid-sized local businesses in industries such as restaurants, bars, hotels, florists, garages, bakeries, and real estate agencies. Features and Usability ### What are the key features of Myrelis? Myrelis offers email management, SMS messaging, and multi-channel communication and distribution for reaching customers across different channels. It also includes survey and poll management, NPS survey structure, feedback management, sentiment analysis, and reporting and analytics with performance metrics for measuring response data. Pricing ### How much does it cost and what fees or limitations are included? Myrelis starts at €59/month for the Nova plan, which includes a customizable survey, QR codes, physical materials, and email campaigns. The €79/month Astra plan adds unlimited responses, email and SMS automation, and up to 10 users per location. A free trial is available. Integrations ### Which third-party tools and platforms does Myrelis integrate with? Myrelis integrates with 6 third-party platforms, including Facebook Apps and Tabs, Google My Business Pro Services, Google My Business Review Manager, Instagram, Yext, and Yotpo. These integrations cover social media, business listing management, and review management workflows. Getting Started and Support ### What training and onboarding options does Myrelis offer? Myrelis provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation offers written reference material and videos provide visual walkthroughs for self-paced learning and review. Getting Started and Support ### What customer support options does Myrelis offer? Myrelis provides Email/Help Desk, FAQ/Forum, Phone Support, and 24/7 Live Rep. Support details are presented as standard help channels in the catalog, with no reviewer feedback available to describe response times, helpfulness, or common issues. Users can contact support through the listed options for product assistance. ## Features AI summary Based on 2,092 Local SEO Tools reviews Capterra reviewers highlight these as the features buyers care about most when choosing customer satisfaction software: - **Customer Experience Management** (**46%** of reviewers rated this feature as critical) - **Customizable Forms** (**45%**) - **Feedback Management** (**41%**) Myrelis supports **Feedback Management**, which gives teams a direct way to collect, review, and respond to customer input. However, it does not include **Customer Experience Management** or **Customizable Forms**. Instead, the product offers **Survey/Poll Management** (**43%**) and **Reporting/Analytics** (**41%**), which can still help businesses gather customer opinions and track trends over time, providing teams with clearer insight into satisfaction levels and areas that need attention. Feedback Management 5.0 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Survey/Poll Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Create and administer polls and surveys Reporting/Analytics 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Multi-Channel Communication 5.0 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Performance Metrics 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Email Management 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Manage, store and organize emails within the system or via third-party apps Myrelis 10 features ### All Features - Email Management: Manage, store and organize emails within the system or via third-party apps - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - NPS Survey Structure: Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - SMS Messaging: Send messages via SMS - Survey/Poll Management: Create and administer polls and surveys --- Get Advice We can help you find the software with the features you need. Features 5.0 (7) 5.0 Based on 7 reviews ## Pricing Value for money 5.0 (7) Free Trial [View pricing plan details](https://www.capterra.com/p/10031041/Myrelis/pricing/) Nova €59.00 Other,Per Month It includes: - Customizable dashboard - Multi-establishment management - Unique QR Code per establishment - Google My Business Login - Customized satisfaction questionnaire - Automatic creation of physical media - Unique Gift Manager - Smart filters - Email campaigns (limited to 200 emails/campaign) - Sending SMS - 1 unique user - Limited to 100 responses per month Astra €79.00 Other,Per Month It includes: - Multiple Gift Generator - Birthday Email Automation - Unlimited monthly responses - Up to 10 users per establishment - Email campaigns (limited to 500 emails/campaign) - Discount on SMS rates - Extended statistical analysis of questionnaires - Weekly and monthly reports - Data integration into CRM Polaris Custom Quote Available It includes: - Price reduction based on the number of establishments equipped - Support design service offered Value for money 5.0 (7) 5.0 Based on 7 reviews ## Integrations [ Instagram](https://www.capterra.com/p/210721/Instagram/)[ Facebook Apps and Tabs](https://www.capterra.com/p/160208/Facebook-Apps-and-Tabs/)[ Yotpo](https://www.capterra.com/p/144389/Yotpo/)[ Yext](https://www.capterra.com/p/140176/Yext/)[ Google My Business Pro Services](https://www.capterra.com/p/186094/Google-My-Business-Pro-Services/)[ Google My Business Review Manager](https://www.capterra.com/p/186091/Google-My-Business-Review-Manager/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (7) 5.0 Based on 7 reviews ## User reviews Overall rating 5.0 Based on 7 reviews Filter by rating 5(7) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Martin B. Directeur Général Architecture & Planning ### "Super outil, que je recommande" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2026 Très positive, ça m'apporte de la visibilité de qualité et des interactions importantes avec des clients et des prospects. J'ai déjà réussi à gagner de beaux projets grâce à Myrelis Pros super rapport qualité-prix, l'équipe est très réactive et à l'écoute, et surtout leur outil est très instinctif. ça m'a bien aidé Cons le tarif des envois de SMS est un peu élevé, mais le reste de la solution vaut largement le coût car ça apporte beaucoup de visibilité Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) pour avoir un outil plus adapté, plus adaptable et plus professionnel Alternatives considered [SurveyHero](https://www.capterra.com/p/191055/SurveyHero/) [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Reasons for choosing Myrelis la disponibilité du service client, la facilité d'utilisation et la qualité du produit Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Christopher T. Owner Computer Software ### "Super efficace" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 September 1, 2026 Pros La solution est tres pratique et s installe super rapidement. Myrelis a eu un impact tres rapidement j en suis tres content! Cons Certaines fonctionnalités ont un cout un peu eleve au premier abord mais le retour sur investissement est tres rapide! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Directeur des Opérations Real Estate ### "Une solution incontournable pour développer son activité !" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2026 Je suis vraiment ravi de ce produit. La solution est ultra pratique et très simple à installer : en quelques minutes, tout était opérationnel. Depuis sa mise en place, l'impact sur notre activité a été immédiat. Nous avons récolté d'excellents avis clients, ce qui renforce directement notre crédibilité. Le rapport qualité/prix est tout simplement imbattable. Mention spéciale pour le service client : ils sont d'une réactivité et d'une efficacité exemplaires. Vous pouvez y aller les yeux fermés ! Pros \- super produit, très pratique d'utilisation - des supers avis récoltés - super investissement (rapport qualité prix imbattable) Cons Difficile de trouver un aspect négatif. L'expérience avec Myrelis est fluide et très satisfaisante. Je n'ai eu absolument aucun point d'insatisfaction jusqu'ici. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Founder Sports ### "Simple, effective and great value for money" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2026 Very positive overall. Myrelis is simple, efficient and does exactly what I need it to do. It has made it much easier to collect customer reviews, which has a direct impact on the visibility and credibility of my business. Pros It’s really easy to set up and use, and it quickly became part of our day-to-day routine. The biggest benefit for me is that it actually helps generate more customer reviews without adding extra work. We’ve received some great feedback from clients thanks to it, and the value for money is honestly excellent. The customer support is also very responsive whenever you need help. Cons There’s honestly not much to complain about. A few minor points that haven’t affected the overall experience at all. Alternatives considered [SKEEPERS Verified Reviews](https://www.capterra.com/p/177873/Verified-Reviews/) Reasons for choosing Myrelis Myrelis felt simpler and more straightforward for what we actually needed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 3, 2026 Merci beaucoup pour votre avis hyper positif. C'est vrai qu'on essaye de faire le maximum pour répondre aux besoins de nos clients et nous sommes très contents que la solution fonctionne comme attendu. On sait que la collecte d'avis c'est toujours un sujet compliqué et si on réussit à contribuer à votre réussite, on est ravis ! Merci encore pour ce super avis FL Florian L. Responsable Marketing et Communication Internet ### "Solution incroyablement efficace pour booster mes avis google" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 7, 2026 Une équipe au top, à l'écoute et toujours présente pour nous aider à optimiser la solution. Ils ont été de super conseil pour qu'on démarre rapidement et pour trouver le bon angle d'attaque. Pros Solution hyper facile à mettre en place, l'équipe s'est occupé de tout. L'efficacité de la solution est incroyable, j'ai vu mes avis augmenter dès le 1er mois ! Cons Rien de particulier à signaler. Il faudrait peut-être des fonctionnalités un peu plus poussée pour analyser les avis google reçus, mais franchement c'est déjà top. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 20, 2026 💡 Why this response works: ✅ Acknowledges each point of the review (pros, cons, and comments) ✅ Turns the con into an opportunity by mentioning future improvements (only use this if it's actually true!) ✅ Warm but professional tone, consistent with a customer-centric brand ✅ Encourages ongoing relationship with the client BE Benoit E. Managing director Restaurants ### "Very good software with quick ROI" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2026 Has a very good experience so far. Great marketing results. ( ranking, customer return and increase of referall inscripton ) Enjoy the customer succes management. Pros Quick to set up. First results came in fast. Proven ROI within 2 months. Truly a nice-to-have that quickly becomes a must-have. Cons Would like to see more automatization. Price is good but sms a bit expensive. I would like to see degressive price according to the number of store. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 7, 2026 Thank you so much for this great review ! AN Anonymous User Marketing et Communication Retail ### "Facile d'utilisation et avec des résultats rapides" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2026 Globalement super content de la solution. C'est un super rapport qualité/prix et ça me fait gagner du temps au quotidien. Pros Facilité d'utilisation. Tout est prêt en 5 minutes et j'ai réussi à collecter plein d'avis 5 étoiles sans rien faire. L'équipe a été super dispo pour nous accompagner et nous aider à trouver les bonnes mécaniques à mettre en œuvre. Franchement assez bluffant. Cons Il y a beaucoup de fonctionnalités annexes et utiles, donc ça demande de rentrer dans le logiciel pour pouvoir en exploiter tout le potentiel. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor May 20, 2026 Thank you so much for this fantastic review — it truly made our day! 🌟 "Without lifting a finger" is exactly the experience we strive to deliver, so hearing that it worked that way for you is the best validation we could ask for. We're also really glad our team was able to support you in finding the right strategies — that personalized guidance is something we're genuinely proud of at Myrelis. 🙌 You raise a very fair point about the learning curve to unlock all the features. Myrelis does pack a lot of powerful tools, and we completely understand that it takes a little time to explore everything. That's precisely why our team is always available to walk you through the features step by step — so don't hesitate to book a session with us whenever you're ready to go further! We'd love to help you squeeze every last drop of value out of the platform. 💡 Thank you again for your kind words about the value for money ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.