# ICTUstad Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ICTUstad Software - reviews, pricing plans, popular comparisons to other Service Dispatch products and more.

Source: https://www.capterra.com/p/10031048/ICTUstad

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# 

 ICTUstad Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Features](#features)[Pricing](#pricing)[Support](#support)

ICTUstad

## What is ICTUstad?

ICTUstad is an open-source home services management solution that connects service providers with customers seeking professional home services. The platform features a comprehensive backend admin portal for managing service requests, tracking jobs, and handling payments, alongside dedicated mobile applications for both customers and service professionals. Built on Laravel PHP framework, ICTUstad supports various service categories including plumbing, electrical work, carpentry, painting, and HVAC repair. The system incorporates geo-location functionality that matches nearby professionals to customer requests based on current location. Additional features include payment processing with multiple options, automated invoicing, and a review system where customers can rate service quality after completion. The system architecture allows businesses to personalize modules, add or remove services, and modify workflows according to specific operational needs.

## What is ICTUstad used for?

[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Customer Database

A collection of customer information such as contact details, demographics, previous interactions, etc.

ICTUstad 29 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track and manage schedules and meetings via an integrated calendar

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

Manage sending personnel and resources to a site as needed

Digitally sign online documents

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Manage and track all job information and associated tasks

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Identify the physical location of an individual, asset, device, etc.

Access software remotely via mobile devices

Track/log the amount of time employees worked per job using a timer

Generate quotes or estimates for customers

Receive data and information in real time

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Set and monitor service level agreements to ensure timely response and resolution

Track the status over time for a request, process, asset, or transaction

Oversee technicians and track their assigned work orders

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

A set of processes to optimize the productivity of its employees

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## Pricing

### Starting price

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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