# CallSwitch One Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about CallSwitch One Software - reviews, pricing plans, popular comparisons to other Cloud PBX products and more.

Source: https://www.capterra.com/p/10031049/CallSwitch-One/pricing

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# 

 CallSwitch One Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)

CallSwitch One

## What is CallSwitch One?

CallSwitch One is a cloud communications platform built for channel partners and managed service providers. The system features a visual drag-and-drop routing module that enables building call flows with IVR menus, call queues, and time diaries. CallSwitch One delivers unified communications through desktop, web, and mobile applications, available with either CallSwitch One branding or through the generic Pulse HD brand. The platform includes integration capabilities through its Open-API and webhook library, allowing partners to create cohesive software ecosystems for customers. The communications solution supports unified communications needs while providing wholesale licensing options. CallSwitch One incorporates proprietary applications alongside third-party integrations to help partners deliver comprehensive communication services.

## What is CallSwitch One used for?

[Cloud PBX](https://www.capterra.com/cloud-pbx-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for CallSwitch One?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://nebulacloud.com/&name=CallSwitch One)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### CallSwitch One

0.0

VS.

[4.4 (465)](https://www.capterra.com/p/158704/3CX/reviews/)

Starting Price

Contact vendor

Starting Price

$350

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.4 (464)

Value For Money

0.0 (0)

Value For Money

4.3 (304)

Customer Service

0.0 (0)

Customer Service

4.1 (336)

## CallSwitch One alternatives

[4.5 (243)](https://www.capterra.com/p/208535/Zoom-Phone/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/)

Starting price

$34.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

76%

of reviewers

rated it above 4 stars

[VoIP.ms](https://www.capterra.com/p/203084/VoIP-ms/)

[4.8 (697)](https://www.capterra.com/p/203084/VoIP-ms/reviews/)

Starting price

$1.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203084/VoIP-ms/)

Highest Rated

[HoduPBX](https://www.capterra.com/p/208449/HoduPBX/)

[5.0 (21)](https://www.capterra.com/p/208449/HoduPBX/reviews/)

Starting price

$5.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/208449/HoduPBX/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automatic Call Distribution

Distribute/route/connect calls

Call Monitoring

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Routing

Sends voice calls to a specific queue based on predetermined criteria

Call Tracking

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

Computer Telephony Integration

Computer-telephony integration is the use of computers to manage telephone calls

CallSwitch One 10 features

Distribute/route/connect calls

Listen to live phone conversations for the purpose of training and assessing agent performance

Sends voice calls to a specific queue based on predetermined criteria

Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number

Manage and track all internal and external communication conducted via calls, email, text, or chat

Computer-telephony integration is the use of computers to manage telephone calls

For Cloud-based phone system that sends and receives calls via the internet.

Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response

Send messages via SMS

Set up connections to third-party platforms to improve business processes

## Pricing

### Starting price

Contact vendor  
for pricing

Free trial  
not available

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[

Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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