--- title: "Helo Broadcast Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Helo Broadcast Software - reviews, pricing plans, popular comparisons to other Conversational Marketing Platform products and more." source_url: "https://www.capterra.com/p/10031059/Helo-Broadcast/" page_type: "product" language: "en" --- # Helo Broadcast Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 11, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Helo Broadcast ## What is Helo Broadcast? Helo Broadcast is a cloud-based marketing automation and campaign management platform that helps businesses run high-volume messaging campaigns across SMS, WhatsApp, RCS, and Email from a single dashboard. Businesses use Helo Broadcast to build audience segments, schedule campaigns, and track delivery and engagement metrics in real time. The platform includes tools for contact list management, message personalization, and multi-channel campaign coordination. Core features include AI-driven send-time optimization, campaign analytics, audience segmentation, and automated workflows. It supports integration with existing CRM and data systems. The platform is best suited for small to midsize businesses in retail, e-commerce, and marketing services that manage ongoing customer outreach campaigns. ## What is Helo Broadcast used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Helo Broadcast?[Manage this product listing](https://www.g2.com/products/helo-broadcast/claim_requests/new?auto=true) ## Helo Broadcast Overview Updated September 2026 AI summary Helo Broadcast is a cloud-based marketing automation platform designed for organizations of any size seeking to manage and analyze multi-channel campaigns. It supports campaign management, analytics, CRM, A/B testing, and targeted messaging across email, SMS, and messaging apps. Integration options and multi-campaign support enable businesses to coordinate outreach and personalize communications across diverse channels. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Helo Broadcast 0.0 VS. [### AIO](https://www.capterra.com/p/264483/AIO/) [4.9 (9)](https://www.capterra.com/p/264483/AIO/reviews/) Starting Price Contact vendor Starting Price $100000 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (9) Value For Money 0.0 (0) Value For Money 4.8 (8) Customer Service 0.0 (0) Customer Service 4.9 (8) ## Helo Broadcast alternatives [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/113540/Bitrix24/) [Thryv](https://www.capterra.com/p/156926/Thryv/) [4.2 (538)](https://www.capterra.com/p/156926/Thryv/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156926/Thryv/) [Keap](https://www.capterra.com/p/76390/Infusionsoft/) [4.1 (1,299)](https://www.capterra.com/p/76390/Infusionsoft/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76390/Infusionsoft/) Highest Rated [Smith.ai](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/) [4.9 (48)](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/181278/Smith-ai-Live-Website-Chat/) ## FAQs about Helo Broadcast Features and Usability ### What are the key features of Helo Broadcast? Helo Broadcast offers campaign management, campaign analytics, and A/B testing for measuring message performance. It includes batch communications, marketing automation, and personalization for targeted outreach, plus multi-channel communication across email marketing, SMS messaging, and chat/messaging. CRM, interaction tracking, activity tracking, and third-party integrations support customer data and workflow connections. Getting Started and Support ### What training and onboarding options does Helo Broadcast offer? Helo Broadcast provides in person training, webinars, and documentation to help teams get started. In person sessions support guided instruction, webinars offer live remote learning, and documentation gives written reference material for setup and ongoing use. Getting Started and Support ### What customer support options does Helo Broadcast offer? Helo Broadcast provides Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support quality is available, so no claims can be made about response times, helpfulness, or common frustrations. ## Features AI summary Based on 6,612 Conversational Marketing Platform reviews Capterra data shows that buyers of Marketing Automation rank the following features as their top priorities: - **Email Marketing** (**59%** of reviewers rated this feature as critical) - **Event Triggered Actions** (**48%**) - **Lead Capture** (**51%**) Helo Broadcast supports **Email Marketing**, but it does not include **Event Triggered Actions** or **Lead Capture**. Instead, it offers **CRM** (**54%**), which is also a key priority for many reviewers. This gives businesses a way to organize customer information and manage relationships in one place, helping teams run more targeted outreach and keep sales and marketing efforts aligned. A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Activity Tracking Track and document all activities across devices, networks, and other systems Batch Communications Send messages, notifications, or documents to an entire customer base at the same time Campaign Analytics Track and interpret campaign performance metrics Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Chat/Messaging Communicate using direct chat or messages within the system Helo Broadcast 16 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Tracking: Track and document all activities across devices, networks, and other systems - Batch Communications: Send messages, notifications, or documents to an entire customer base at the same time - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Chat/Messaging: Communicate using direct chat or messages within the system - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Email Marketing: Create and send email blasts/campaigns - Interaction Tracking: Track interaction history by documenting conversations for contacts - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Campaign: Manage multiple campaigns in one system - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Personalization: Adjust communications based on previous interactions or personal preferences - SMS Messaging: Send messages via SMS - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.