--- title: "Maple Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Maple Software - reviews, pricing plans, popular comparisons to other Chatbot products and more." source_url: "https://www.capterra.com/p/10031111/Maple/" page_type: "product" language: "en" --- # Maple Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 4, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support) Maple ## What is Maple? Maple is a voice AI software that manages restaurant phone communications. The system answers incoming calls, processes food orders, books reservations, and handles customer inquiries around the clock. Maple integrates with existing point-of-sale systems to help streamline operations and accommodates special requests including dietary restrictions and allergies. The AI agent processes secure payments during calls and maintains detailed order information. Maple captures order details accurately while reducing the need for staff intervention on routine phone tasks. The AI assistant maintains records of customer interactions and order histories for reference. The system works continuously to ensure restaurants can receive orders and reservations even during busy periods or after hours. Maple handles modifications to existing orders and reservations while providing consistent service for callers. ## What is Maple used for? [Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Maple?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://maple.inc/&name=Maple) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Maple 0.0 VS. [4.5 (556)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting Price Contact vendor Starting Price $10 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.4 (396) Value For Money 0.0 (0) Value For Money 4.4 (345) Customer Service 0.0 (0) Customer Service 4.5 (323) ## Maple alternatives [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) [4.4 (396)](https://www.capterra.com/p/10009334/ChatGPT/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10009334/ChatGPT/) [Chatbase](https://www.capterra.com/p/10012414/Chatbase/) [4.3 (73)](https://www.capterra.com/p/10012414/Chatbase/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012414/Chatbase/) Highest Rated [Botsonic](https://www.capterra.com/p/10016782/Botsonic/) [4.8 (81)](https://www.capterra.com/p/10016782/Botsonic/reviews/) Starting price $16.67 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10016782/Botsonic/) [Tidio](https://www.capterra.com/p/144040/Tidio-Chat/) [4.7 (590)](https://www.capterra.com/p/144040/Tidio-Chat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144040/Tidio-Chat/) ## Features AI summary Based on 1,134 Chatbot reviews Capterra data shows that buyers of conversational AI platforms rank the following features as their top priorities: - **Chatbot** (**56%** of reviewers rated this feature as critical) - **API** (**49%**) - **Lead Capture** (**63%**) Maple includes **Chatbot** functionality, which gives teams a direct way to automate conversations, respond to common questions, and maintain always-on customer interactions. However, it does not include **API** or **Lead Capture**. Its **Chatbot** support helps businesses handle routine inquiries more efficiently and provide faster responses across customer touchpoints. AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Automated Responses Automatic reply functionality for incoming messages Chatbot AI-based platform which conducts a conversation via auditory or textual methods Natural Language Processing Process and analyze human language in text or audio form Pre-Configured Bot Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Maple 5 features ### All Features - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Automated Responses: Automatic reply functionality for incoming messages - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Natural Language Processing: Process and analyze human language in text or audio form - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods --- Get Advice We can help you find the software with the features you need. ## Pricing ### Starting price Free trial not available Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.