--- title: "Nexi Bloom Chat Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Nexi Bloom Chat Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/10031165/Nexi-Bloom-Chat/" page_type: "product" language: "en" --- # Nexi Bloom Chat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support) Nexi Bloom Chat ## What is Nexi Bloom Chat? Cloud-based real-time communication software that connects businesses with website visitors. The platform features instant messaging with end-to-end encryption, proactive chat invitations, visitor tracking, and customizable chat widgets for website integration. The system includes smart chat routing, multilingual support, and analytics tools for monitoring performance and visitor behavior. Nexi Bloom Chat functions across web browsers, iOS, and Android devices, enabling consistent communication channels. The software offers chat history access, visitor monitoring capabilities, and automated messaging options to enhance customer engagement. ## What is Nexi Bloom Chat used for? [Live Chat](https://www.capterra.com/live-chat-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Nexi Bloom Chat?[Manage this product listing](https://www.g2.com/products/nexi-bloom-chat/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Nexi Bloom Chat 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (16,466) Value For Money 0.0 (0) Value For Money 4.6 (11,516) Customer Service 0.0 (0) Customer Service 4.7 (10,729) ## Nexi Bloom Chat alternatives [4.4 (4,092)](https://www.capterra.com/p/164283/Zendesk/reviews/) Starting price $115.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [WhatsApp](https://www.capterra.com/p/180345/WhatsApp/) [4.7 (16,466)](https://www.capterra.com/p/180345/WhatsApp/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/180345/WhatsApp/) ## FAQs about Nexi Bloom Chat Features and Usability ### What are the key features of Nexi Bloom Chat? Nexi Bloom Chat offers real-time consumer-facing chat for live customer messaging and proactive chat for initiating conversations with visitors. These core features support direct customer interaction through both inbound and outbound chat engagement. Pricing ### How much does it cost and what fees or limitations are included? Nexi Bloom Chat starts at free for a version with 5 knowledge bases per property, 3 days of chat storage, and 500 incoming visitors per property. The Professional plan costs $15 per month flat rate and includes 20 knowledge bases, 10,000 visitors, and 15 days of storage; Enterprise costs $50 per month flat rate. Getting Started and Support ### What customer support options does Nexi Bloom Chat offer? Nexi Bloom Chat provides Email/Help Desk, FAQ/Forum, and Phone Support. Support appears straightforward to access through these channels, but no reviewer feedback is available to describe response times, staff helpfulness, or common support frustrations. ## Features AI summary Based on 6,967 Live Chat reviews Capterra reviewers point to the following as the key features buyers look for in live chat software: - **Chat/Messaging** (**54%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**51%**) - **Multi-Channel Communication** (**44%**) Nexi Bloom Chat focuses on other capabilities that reviewers also consider important, including **Real-time Consumer-facing Chat** (**43%**). This feature helps businesses respond to customers during active conversations, giving teams a direct way to handle questions, improve service interactions, and support faster communication. Get Advice We can help you find the software with the features you need. ## Pricing Free Version [View pricing plan details](https://www.capterra.com/p/10031165/Nexi-Bloom-Chat/pricing/) Free $0.00 It includes: - 500 Incoming Visitors/Property - 5 Knowledge Base/Property - 3 Days Chat Storage Professional $15.00 Flat Rate,Per Month It includes: - 10,000 Incoming Visitors/Property - 20 Knowledge Base/Property - 15 Days Chat Storage Enterprise $50.00 Flat Rate,Per Month It includes: - 25,000 Incoming Visitors/Property - 50 Knowledge Base/Property Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.