--- title: "Feedal Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Feedal Software - reviews, pricing plans, popular comparisons to other Customer Experience products and more." source_url: "https://www.capterra.com/p/10031172/Feedal/" page_type: "product" language: "en" --- # Feedal Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Feedal ## What is Feedal? Feedal is a cloud-based customer experience tool that helps businesses create intelligent forms and deliver real-time insights. The platform processes customer feedback through sentiment analysis, topic categorization, and trend detection. Feedal offers pre-built templates for various feedback collection purposes including Net Promoter Score surveys, customer satisfaction assessments, and product feedback forms. The system integrates with existing communication channels and other business tools to streamline workflow automation. Users can embed feedback forms directly into websites, web applications, or blogs with a simple integration process. Additionally, the platform also offers analytics capabilities to help businesses visualize collected data and generate insights for making informed decisions based on customer feedback. ## What is Feedal used for? [Customer Experience](https://www.capterra.com/customer-experience-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Feedal?[Manage this product listing](https://www.g2.com/products/feedal/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Feedal 0.0 VS. [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price $15 Flat Rate, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (2,902) Value For Money 0.0 (0) Value For Money 4.4 (2,333) Customer Service 0.0 (0) Customer Service 4.5 (2,161) ## Feedal alternatives Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Feedal Features and Usability ### What are the key features of Feedal? Feedal offers sentiment analysis, feedback management, and surveys and feedback tools for collecting and organizing responses. It also includes multi-channel data collection, customizable forms, customizable fields, and survey and poll management, along with reporting and analytics for reviewing response trends and summary data. Pricing ### How much does it cost and what fees or limitations are included? Feedal starts at free with the Basic plan for up to 2 survey forms, and includes a free version and free trial. The Starter plan costs $15 per month for up to 20 forms, while Premium costs $49 per month for unlimited forms. Basic includes unlimited responses and no ads. Integrations ### Which third-party tools and platforms does Feedal integrate with? Feedal integrates with 3 third-party tools: Jira, Microsoft Teams, and Slack. These catalog integrations cover project tracking and team communication, giving Feedal connections to common collaboration and workflow platforms used across product and support teams. Getting Started and Support ### What training and onboarding options does Feedal offer? Feedal provides in person training, live online sessions, documentation, and videos to help teams get started. In person and live online formats support guided setup, while documentation and videos give users written and visual reference materials for self-paced learning and review. Getting Started and Support ### What customer support options does Feedal offer? Feedal provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Support coverage spans self-service resources and direct contact options, giving users multiple ways to get help when questions come up. ## Features AI summary Based on 3,764 Customer Experience reviews Capterra data shows that buyers of customer experience software rank the following features as their top priorities: - **Feedback Management** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**46%**) - **Reporting/Analytics** (**43%**) Feedal supports all three features that reviewers identify as most important: **Feedback Management**, **Surveys & Feedback**, and **Reporting/Analytics**. Together, these capabilities help businesses collect customer input, track sentiment and response trends, and turn feedback into clearer decisions, allowing teams to improve customer experiences with better visibility and faster action. Customizable Fields Customize data fields to support various needs and use cases Customizable Forms Customize contracts and forms to collect specific information Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Multi-Channel Data Collection Collect information from multiple sources Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Sentiment Analysis Categorize emotions expressed and identify if they are positive, negative or neutral Feedal 8 features ### All Features - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Multi-Channel Data Collection: Collect information from multiple sources - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/10031172/Feedal/pricing/) Basic $0.00 It includes: - Multiple Survey Questions - Unlimited Responses - Basic Analytics - Chat & Email Support - Predefined Templates - No Ads Starter $15.00 Flat Rate,Per Month It includes: - Unlimited Questions - Basic Analytics - Pop-up Surveys - Webhooks Integration - Custom Design Templates Premium $49.00 Flat Rate,Per Month It includes: - Unlimited Responses - Advance Analytics & Reports - AI-Generated Report Analysis - Embedded Code - Form Design Enterprise Custom Quote Available It includes: - Form Creation - APIs - Dedicated Relationship Manager - Data Security ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.