--- title: "Terac Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Terac Software - reviews, pricing plans, popular comparisons to other Data Management products and more." source_url: "https://www.capterra.com/p/10031180/Terac/" page_type: "product" language: "en" --- # Terac Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pricing](#pricing)[Support](#support) Terac ## What is Terac? Terac is an AI customer research platform that enables organizations to conduct automated interviews, surveys, and market analysis. The system features multiple deployment options including shareable links, website embedding, outbound calling capabilities, and CSV contact uploads for reaching research participants. The platform includes quantitative analytics tools that provide numerical insights and trend analysis from conversations, along with detailed insights with supporting participant quotes and an AI research assistant for querying collected data. Terac offers multilingual support, screen recording functionality, and operates with interview moderation across all time zones. The platform allows users to create both simple queries and complex discussion guides while maintaining data security through various compliance standards. ## What is Terac used for? [Customer Experience](https://www.capterra.com/customer-experience-software/)[Data Management](https://www.capterra.com/data-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $59 Flat Rate, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Terac?[Manage this product listing](https://www.g2.com/products/terac/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Terac 0.0 VS. [4.5 (3,481)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price $59 Flat Rate, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (157) Value For Money 0.0 (0) Value For Money 4.4 (132) Customer Service 0.0 (0) Customer Service 4.5 (125) ## Terac alternatives Highest Rated [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (97)](https://www.capterra.com/p/174077/Dovetail/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (267)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Terac Features and Usability ### What are the key features of Terac? Terac offers feedback management, multi-channel data collection, and trend analysis. These features support gathering input from different channels, organizing customer feedback, and identifying patterns over time. Terac centers on collecting responses and analyzing trends to inform feedback handling and reporting. Pricing ### How much does it cost and what fees or limitations are included? Terac starts at $59 per month for the Plus plan, which includes 600 interview credits monthly. The Pro plan costs $549 per month and includes 7,000 interview credits monthly. A free version is available, with Plus adding Advanced Analytics and Terac Recruiting, and Pro adding Custom Branding and Custom Workflows. Getting Started and Support ### What customer support options does Terac offer? Terac provides Email/Help Desk support for users who need product assistance or issue resolution. Support quality cannot be characterized from reviewer feedback here, so the available channel is the only confirmed support option. ## Features AI summary Based on 3,764 Data Management reviews Capterra data shows that buyers of Customer Experience software rank the following features as their top priorities: - **Feedback Management** (**38%** of reviewers rated this feature as critical) - **Surveys & Feedback** (**46%**) - **Reporting/Analytics** (**43%**) Terac includes **Feedback Management**. However, it does not include **Surveys & Feedback** or **Reporting/Analytics**. By supporting **Feedback Management**, Terac gives teams a clear way to collect, organize, and respond to customer input, helping businesses improve customer satisfaction and make better service decisions over time. Get Advice We can help you find the software with the features you need. ## Pricing Free Version [View pricing plan details](https://www.capterra.com/p/10031180/Terac/pricing/) Free $0.00 It includes: - Unlimited Projects - Unlimited Team Members Plus $59.00 Flat Rate,Per Month It includes: - Terac Recruiting - Advanced Analytics Pro $549.00 Flat Rate,Per Month It includes: - Custom Branding - Custom Workflows Enterprise Custom Quote Available. It includes: - SAML / OpenID Connect SSO - Full White-labeling Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.